The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
Rated 5 out of 5 stars
My ECHO DOT
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with my new ECHO DOT! It's not only got a nice sounding speaker but it is stylish and I love the color
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am highly impressed with this echo device. The sound quality vs the regular echo dot is non-comparable. The sound comes out nice and clean and has a level of bass keeping your music well balanced and enjoyable. The mic on it hears my wake up command better than my other Alexa devices as well. I recommend this to anyone who wants a Alexa device to enjoy tunes while keeping their smart devices in order. It would be great for your audio books and podcasts too. Over all it’s a great versatile device and highly satisfied with my purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You can now use this Echo Dot Plus as a smart hub for all your smart bulbs and plugs. This saved me from having to buy all new bulbs and plugs around my house.
Brand response from Amazon Devices Customer Support
Posted .
Hello Bguyeev! Thank you for your feedback on the Echo Dot Max. We're sorry to hear it didn't fully meet your expectations. The Echo Dot Max is designed to deliver room-filling sound and serves as a smart home hub, but we understand you were hoping for stronger microphone sensitivity and Wi-Fi extension capabilities. While the Echo Dot Max does not include a built-in Wi-Fi extender, Amazon's eero devices integrate seamlessly with Alexa and may be worth exploring if expanded Wi-Fi coverage is a priority for you. For listening performance, placing the device in an open area away from walls, other electronics, or obstructions can help improve microphone pickup. I hope that helps and have a great day!
Rated 3 out of 5 stars
Amazon
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst speaker I have ever seen my life. I am just giving three stars because of Amazon name.. otherwise it deserves zero
This reviewer received promo considerations or sweepstakes entry for writing a review.
Return it. It wasn’t what I expected not clock display and would not pair with my tv even though it said it was. I went back to my echo dot work better than this
Brand response from Amazon Devices Customer Support
Posted .
Hi Patti! Thank you for your feedback on the Echo Dot Max. I am sorry to hear of the issues you are having with the functionality of the device. Here are a few troubleshooting tips for you to try to resolve the issues: 1. Check that your device has a strong internet connection. 2. If your device set up uses the Alexa app, please check that you have the latest version of the app. 3. Restart your Echo device-Unplug it from power, wait 30 seconds, and then plug it back in. 4. If none of these steps help or if you are having problems registering the device, reset your Echo device to clear up most issues. If you are still having issues with the functionality of the Echo Dot, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you!