Customer Ratings & Reviews
- Model:
- B0BCR7M9KX
- SKU:
- 6562248
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the Echo Hub Smart Home Control Panel's ease of use and seamless smart home integration. Many found setup to be quick and intuitive, praising its convenience in managing household devices. The ability to easily connect various smart home products was also a significant highlight for users. Overall, the product received positive feedback for its user-friendly design and functionality.
This summary was generated by AI based on customer reviews.
Alexa
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an interesting unit. I upgraded it for free and love the new Alexa. We can have an actual conversation
I would recommend this to a friendPretty good if you have a security system but very
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video quality is poor. It is not as quick as getting a Samsung tablet. The ease of use is not as good as a Samsung or Apple tablet.. I know it's a hub so it works well with the other EcoShow devices, but I feel that value $180. It's way too high for limit options and the apps aren't normal apps
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello EltonL. Thank you for your feedback on the Amazon Echo Hub Smart Home Control Panel. I understand your concerns about the video quality, performance speed compared to Samsung tablets, ease of use, and the value at $180 given the limited options and non-standard apps. The Echo Hub is specifically designed as a dedicated smart home control panel rather than a general-purpose tablet, which explains the differences you're experiencing, as it focuses on centralized smart home management with Alexa integration for controlling compatible devices, viewing security camera feeds, and managing routines from a wall-mounted interface rather than high-definition media consumption or multitasking like traditional tablets offer. While the Echo Hub excels at integrating with Ring security systems, Echo Show devices, and other Alexa-compatible smart home products, it has a more limited app selection since it's purpose-built for smart home control rather than general entertainment or productivity, and for customers seeking broader functionality, faster performance, and standard app access similar to Samsung or Apple tablets, a Fire HD tablet or traditional tablet would be more appropriate. I appreciate your detailed feedback about the performance and value considerations, as it helps clarify the Echo Hub's specific use case versus general-purpose tablets.
- Pros mentioned:Overall performance
Great addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Plan on transitioning from google to alexa
I would recommend this to a friend Alexa hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this hub! We have it in a main area of our house and is perfect!
I would recommend this to a friendLove my Echo Hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.View this everyday from weather to photos to my home automation devices....great product
I would recommend this to a friend- Pros mentioned:Ease of use
Waste of time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy but that was it. Have camera's by kasa, blink, eufy and wyze, some would connect and show camara feed and some wouldn't, now amazon owns blink but that camara would not connect to hub to show feed, now thats crazy, them some would connect and othet times would not. Hub would turn off and rebot for no reason when asking to show camara feed. System is slow so had to return it, more wasted time.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Spyder,
We are sorry to hear that you are not enjoying your Echo Hub. If you have not already returned this unit, you can call Amazon customer service for additional service. We are available 24/7 for assistance on the device. You can reach them us 1-888-280-4331!
Hope that helps!
- Pros mentioned:Ease of use
Echo Hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. So far so good. Easy setup. I am really enjoying my hub.
I would recommend this to a friend Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is excellent for check my camaras Recommend 100% Many app
I would recommend this to a friendGoogle < Alexa
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Far better than google nest. Integrates seemlessly with all the devices of our household. Best feature was when it whispered back to me around 1:00am in the night when I told it to turn off the lights which actually scared me xD
I would recommend this to a friendApplication need to be upgraded
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would allow me to disarm and arm but it doesn't still good though
I would recommend this to a friend- Pros mentioned:Ease of use
Very great addition to google products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to link to other products and system easy to navigate
I would recommend this to a friend - Pros mentioned:Ease of use
Best every!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using it for a few weeks now. This has been working great! Connects to all our smart home devices, easy to add events, weather and so on. Will for sure look at getting two or three more!
I would recommend this to a friend Quick access to my smarthome devices
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was waiting for this to arrive. It gives me quick access to all my smarthome devices, scenes and cameras all in one place. It nice and small and with it using matter and thread it responds well.
I would recommend this to a friendGreat hub, bad software
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little machine, however, maturity of Alexa as a smart home platform hasn't been improve for years now. Even with all the smart home standards that this hub support, what is the use if the platform itself omit basic smart home functions? No Youtube Music, no automated, no turning off hunch for everything (you have to turn off hunch individually for each device, try doing that if you have more than 30, it gets annoying real fast).
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Viewable Calendar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for home/school planning purposes. Able to view instantly.
I would recommend this to a friend - Pros mentioned:Ease of use
Alexa echo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent working perfectly make more easy everything in our house
I would recommend this to a friend Just what I neeeded've beenus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been on the Echo system for 4 years now and building up my smart home devices since this is just what I needed. Now if I want to check anything and don't have my phone in hand I can.
I would recommend this to a friend- Pros mentioned:Overall performance
Works as expected for Alexa and Ring
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use this for the Alexa integration and Ring, can see all i need at a glance and performance is pretty good for the price point.
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, love that it connects too all my alexa monitors, including cameras.
I would recommend this to a friend - Cons mentioned:Screen size
Not for my lifestyle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i upgraded to a 15" instead, this was too slow for my needs and small screen. The 15" is much way better and get more bang for your bucks
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello DonTuazon,
I am sorry to hear you were not satisfied with the Echo hub. The Echo Hub is primarily used as a central control panel for smart home devices, offering a visual and touch-based interface for controlling and managing devices like lights, locks, and security cameras. It also serves as a voice-controlled smart display, similar to other Echo Show devices, but with a more streamlined focus on smart home management. Hope this helps, have a nice day!
