Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1815 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the Echo Plus (1st Generation) for its excellent sound quality and ease of use, with many praising the simple setup. The smart home integration capabilities, including light control via Alexa, are also frequently highlighted as positive aspects. While some users mentioned minor issues with wireless connectivity and volume, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,815 reviews
  • Pros mentioned:
    Smart home integration, Sound quality

    Rated 5 out of 5 stars

    Good addition to living room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the echo plus so far! We mostly use it to play music in our living room but I recently learned how t make calls and control the tv with it. I am bgetting the lights with hub for Xmas and plan on increasing the applications more as they become available.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Room For Improvement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to own the first one so the Amazon Echo Plus seems like a downgrade but theres so much room for improvement. The volume is lower, i liked using it for music and now its lower, not a big deal and you can pair to to your own speakers. I like having the hub within now makes my other hubs obsolete (wasted money). but its handy having it all in one. I recommend this at a discounted price lower than 150.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Superb Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!!! Way, way, waaaay better then the Google version on this device. Speaker is good sounding, great ability to expand accessories through my home lights, Nest thermostat and much more. Love the feel and color and ease of setup and use. A++++++

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Daughters Christmas Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift that I gave to my daughter at our family Christmas party. She loves it, especially the ease of set up and the attached hub so she can control her lights & her nest thermostat. This has also gone over well with the Grand Children.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Echo Plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I play my spotify list by tell echo to play it. I set my alarm to woke me up. I am for recipes and have echo send it to my phone. It turns on my porch lights and lights all over my house when I tell it to. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love the Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and Easy to use! Great purchase! Love being able to turning on/off my lamp without actually using my hands, especially when my hands are full of other things. Fun to play trivia and other games. Great sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Smart home integration, Sound quality

    Rated 4 out of 5 stars

    Better than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have actually been rather blown away with the new echo plus! I have a google home and echo plus and not only have I actually been really impressed by the sound quality, but the echo has made connecting my smart home super simple! The only reason for 4/5 rather than 5/5 is because it isn't the best for google type questions....hence me owning a google home as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Smart home integration

    Rated 5 out of 5 stars

    My kids think Alexa is so cool!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She is programmed to do so much, but you can pick and choose what you want her to do. My family played a game with her last night. We bought a bunch of smart lights too. The kids think this product is really cool. And I do too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Neat Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo Plus has been a lot of fun and is working well. We paired it with an Echo Dot and use them like intercoms. There are tons of things to do with it. We have Amazon Prime which is useful for playing music with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe how easy it was to set up this echo plus. It was a breeze connecting all my devices to it did everything right from my iPhone. I am extremely happy. I would recommend this to everybody.five stars !!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazon Alexa very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon's Echo Plus is a well made, well thought out product. It hears and responds clearly. The plus is nice since it will run lights, fans, A/C and other smart products in the house. We are really happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Light control, Sound quality

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Echo Plus, downloaded Pandora and listen to music in all genre, control lights all over the house including the garage lights. I love this device. I am giving the Echo Dot for Christmas gifts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Smart Home Addition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this, in addition to several other Alexa products, because I wanted the hub to connect several smart home devices. So far it has been pretty easy to set up and use. I'm happy with the sound also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been buying smart home items for my home and this Amazon Echo Plus with the free hue light bulb just is a awesome add on to my smart devices. Great sound and works with my Nest and Hue light bulbs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Our First

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted to buy the new Echo Plus as I wanted a black device that was not fabric (can't be cleaned effectively) and not modern looking. The device was easy to set up - I set it up using my desktop. I later downloaded the app to my phone. I'm still getting used to asking Alexa to do things - though my favorite thing to use her for is to create to-do lists and shopping lists. A plus with the Echo Plus is that the Hue Hub is already built in. We took advantage and got the bulb that came with the package - but that hasn't been put in a light as of yet....so I can't comment on how that will pan out. My disappointment with the device comes where I can't drop in on the Dots in the house or make calls due to my Android phone not being up to speed (believe one needs to be running 5.0 & above - mine is just shy of 5.0). And the weather report she provides is not up to par in our area. That said, I can stream music to all the devices - which is nice; however - the Dot doesn't have all that great sound quality. I'm still playing around with her (which btw - you can name her whatever you want) - I will update if I find a need.

    I would recommend this to a friend
  • Pros mentioned:
    Light control, Sound quality

    Rated 5 out of 5 stars

    Amazon echo plus silver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Amazo. Echo plus silver on Thanksgiving Black Friday. Love the sound and price. This is my second big Echo I bought. I like it because I can tell it to turn my bedroom light on and off.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home integration, Sound quality

    Rated 5 out of 5 stars

    Best Echo Yet!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo Plus has everything the old Echo had, plus better sound and built-in capability for Smart Home add-ons, like Hue bulbs and SmartThings plugs — without needing a Hue hub or ST hub. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Light control, Sound quality

    Rated 5 out of 5 stars

    Gteat entertainment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mother & Brother have the Amazon Echo. I saw the value of entertainment so I got one. I listen to music and catch up on news. It has the ability to turn on a light which is a nice benefit.

    I would recommend this to a friend
  • Pros mentioned:
    Light control, Sound quality

    Rated 5 out of 5 stars

    First time user

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had friends who had other products and never saw how useful it could be until I got this as a gift. Now I use it all the time especially to control my lights and as a speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Echo Plus because of the built in Zigbee hub. It controls my Philips Hue bulbs throughout the house. very easy setup. Speaker is sufficient for the area I have it in.

    I would recommend this to a friend
Sponsored