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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1815 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers enjoy the Echo Plus (1st Generation) for its excellent sound quality and ease of use, with many praising the simple setup. The smart home integration capabilities, including light control via Alexa, are also frequently highlighted as positive aspects. While some users mentioned minor issues with wireless connectivity and volume, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,815 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo plus is worth the extra money for a larger room. I have all three now (Echo plus, New echo, and a Dot). Depends on where you place them, but the plus is really better on bass and clarity for music then the Echo. It really sounds good. It’s a bit of a pain to use Bluetooth that disconnects or hardwire other speakers to the dot etc. because you still have to turn on the speaker manually. Just get the plus and be done with it for great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and nice look. Easy setup. Paired easily with my network. Hue bulb easily paired.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works really good easy to set up and its pretty cool controlling devices with your voice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Smart home integration

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Had no issues at all . Nice having hub inside . Bulb sync was a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Echo Plus after reading that the new generation had been upgraded by improving the sound and integration of a controller. For the price provided, I thought that the deal was a good value. I have the first generation unit as well. A quick comparison of the two from a sound, look, etc perspective really didn't lead me to think that there was any noticeable sound improvement nor improved aesthetics. At least the price for the unit has come down quite a bit and the addition of Philips bulb for 'free' was a smart move. Overall, I think that the unit is a good purchase for beginning some home automation projects.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great home automation device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home automation device. Very easy to use. Sound is phenomenal. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Light control, Sound quality

    Rated 5 out of 5 stars

    Amazing home system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is truly amazing and being able to control my lights makes it even better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Was a snap to set up. Super handy to voice activate my light now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Lots of fun. Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good sound for playing music. Telling Alexa to dim the light is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Light control, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy having the echo to use to control the lights and music in our house

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Plus, great choice if you need a hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd echo product that we put in our master bedroom. The black Friday deal was good but I have been thinking about utilizing Hue for some of our lighting needs. The Echo Plus is great because of the multiple integrated hubs so there is one less appliance I need to manage on my network. The sound quality is actually better than I expected and it is exceeding our expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT sound and versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Amazon Prime account so I started downloading apps and playing all kinds of music on this. I also can control my Hue hub (you need one for certain timers and things) and Wemo plus outlets for my non wifi lights and LED's in the kitchen cabinets.

    I would recommend this to a friend
  • Pros mentioned:
    Light control, Sound quality

    Rated 5 out of 5 stars

    Totally in Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my first Amazon Echo Plus after researching online and watching video reviews. A friend of mine had one and he showed me the features. The device was easy to setup and has worked great since. I use it to control lights, fans and play music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought eh Echo Plus on a whim - it was on sale and I figured, "why not." I am really enjoying it. Apart form the basic news and weather reporting, I enjoy my morning trivia. I also use the music from Amazon a lot. It's been nice having a "holiday" station at my disposal. The Echo Plus is easy to set up and use and definitely has a lot of features, many of which I am still learning.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and I like that the hub for the light bulbs are already built in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect To Acompany The Gen 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an original Gen 1 Echo that has been relocated to My Bedroom by simply unplugging and Plugging back in! Now that I have the Gen 2 Echo Plus in my Living Room and set up to work seamlessly with my Gen 1 I could not be happier. Along with the built in Hue it makes it that much better. Everything works just like I want and the sound on both devices are perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    WORTH IT VERY USEFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORTH IT I LOVED WELL INVESTED MONEY. ALEXA HELPING ME A LOT, REMINDERS, LISTEN TO MUSIC AND MAKING MY HOUSE SMARTER, SIMPLY AND EASY, NO REGRETS:-)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Easy to set up. Easy to use. Looks good too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound and good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good home assistant. I like the sound quality and it doubles as a Bluetooth extension speaker quite nicely. I have set up some home automation and it’s very convenient to be able to control things in the house from the comfort of my couch or anywhere in the world. I also like the fact that my parents have one and we can communicate thru it hands free.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, much better sound quality then the dot.

    I would recommend this to a friend
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