Customers consistently note the amazing sound quality and ease of use as major benefits of the Echo Pop. The size, design, and price are also appreciated by users. However, some customers have reported connectivity issues, and a few desire a rechargeable battery.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,079 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
It’s listening……
|
|
Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It listens to me…Like all the time. Tells jokes to.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have an echo show in the main area of my apartment and this lets me extend the range to my bedroom. My favorite part is being able to control lights from anywhere using smart plugs and bulbs. “Alexa, all lights off” feels like such a treat when I’m all ready for bed with glasses off and retainer on.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had this echo pop for a few months now and it has just gotten increasingly worse. I thought at first it was because she was new and my old echo dot was 4 years old before she wore out. This Echo Pop has continuously gone downhill to now where she doesn’t even listen. I can say her name multiple times directly to her with no background noise and she never lights up, or if she does—it’s a few minutes later after I’ve given up and her blue light just stays on, semi-pulsing with not even an “I’m sorry I didn’t get that.” The only time she lets me know she didn’t hear me is when I wasn’t even talking to her and said nothing remotely close to Alexa. I thought she was too close to the tv when we first moved but it wasn’t any different, now she’s further away from the tv and closer to the wall between her and the wifi modem and she’ll says she’s having trouble connecting to the internet—but only every now and then when she never moves. I wish I could have enough examples of her answering questions for me to even comment on her search capabilities. I’ve always used my Alexa’s excessively for timers and I’ll ask her how much longer is left on any given timer and 8/10 times there’s not a timer going even after she confirmed it nearly 10 minutes prior. She will light up sometimes when you talk to her then the light just goes off with no answer, nothing. If she says “ I didn’t get that, tell me again” her light goes OFF so you can’t even continue you have to restart. This is the worst Alexa I’ve ever had and I paid double what I have before for a “new” one and I’m truly disappointed.
Brand response from Amazon Devices Customer Support
Posted .
Hi MckenzieJ, I am truly sorry about your frustrating experience with the Echo Pop thus far. To fix issues with your Echo device not responding:
Make sure you're using the power adapter that was included with your device. Make sure you have an active internet connection. Check that your device isn't muted. The light indicator is red when your device is muted. For devices without a screen: press the Action button to see if your Echo device responds. To make sure that Alexa hears you, move your device away from walls, other speakers, or background noise. Speak naturally and clearly. Rephrase your question or make it more specific. For example, there are many cities around the world called "Paris." If you want to know the weather in Paris, France, say, "What's the weather like in Paris, France?" Try saying, "Did you hear me?" Unplug your device and then plug it back in. If these steps do not help and you are still disappointed with the device you can reach Amazon Customer service 24/7 for assistance at 1-888-280-4331. I hope this information helps, have a great day!
Rated 5 out of 5 stars
Echo Pop
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven't opened it yet, because l have one already. This is a gift for someone, and I'm sure they will love it just as much as l love mine.
I would recommend this to a friend
Rated 5 out of 5 stars
I suppose now I'm an Alexa convert
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm not too big of an Alexa fan, but I must admit, I really really like my Echo Pop. And I suppose it helps that I was instructed to call her 'Ziggy'.