Customer Ratings & Reviews

Alexa does not pick up my voice on this device often so I have to basically scream I’m order for it to work. It also seems to lag at times and doesn’t always respond right away. The speakers on this are pretty good however so when it works, listening to music is nice.

Amazing Device! You won't be disappointed. The entire family will enjoy it.

Great for checking in on elderly relatives. Allows you to look in on them and do FaceTime easily.

It is the perfect gift and really useful. It can be confusing to set everything up and connect to it but once you get it connected it is very helpful. The only thing that I will say is sometime. It's a little slow when you try to drop in and different things like that, but other than that it's perfect

Love my Echo Show 10, much better than the Apple HomePod due to its smart screen

I absolutely love this I got it as a Christmas but I use it for everything

I love this echo tent. I love that it follows you throughout the room that you’re in especially when you’re on a video chat.

This product is absolutely amazing I have three homes and will purchase 2 more for each house

Purchased to replace a much older version of the Show. Absolutely love this product.

Bought this way back in 2022 and I have yet to have a problem with it . Works great!

Easy. Good communication. I find Bestbuy easy to work with and good customer service.

Depends on what you have purchased it for. My husband bought 3 of them for Mother's day so that we could keep in touch with our two daughters, one which was moving out of the area. Initially all seemed wonderful. Great picture and sound. I had loved the drop in ability with My Mom's 8 that I had added to my account last year but I was using the app on my tablet to drop in then. Fast forward to now having Mom's echo which is located in a nursing home with her, One of my daughters whom I share my Amazon account with and my other daughter who has her own account. My daughter with her own account can not drop in on me. When she tries dropping in on my device name she is automatically sent to my Mom. We finally diabled Mom's and it went to my other daughter's. It won't go to my device unless all other's on my account are disabled. Now what sense does that make? She has found out that she has the same problem so can not connect her Echo 5 device she had originally or when I call it, it goes to that little one instead of her big one that is centrally located. I have been waiting for over a week now for guidance from Amazon. This is a thousand dollars wasted if they do not figure this out. Customer service follow through with my first attempt was extremely poor and nothing every was solved. At least this second attempt I received and email update that states "still working on it". Now when researching this online I found that people have had this problem going back a couple of years at least. You would think that Amazon would have put something out there that says that you can not have multiple devices on one account and use the drop in feature. My Mom can not manage a phone so I had to open up hers under my account I believe. If that isn't true then Amazon has not gotten that back to me either.

One of the BEST Echo devices available. Very responsive, even in rooms with high ceilings, and integrates perfectly into my multi-Echo enviornment. Highly recommend.

As always Alexa does everything for you including giving you a 360 view while your on vacation

Bought as a gift and my granddaughter loved it. Good value for the price.

Smart practical and stylish! This piece is essential for the kitchen.

Great, i use Arlo security and it works very well with that as well! Overall pleased

It makes life a lot more easier, specially the way we leave life now a days

Amazing product! I recommend for family use especially for video chat!

I really love this product and the setup was easy and fast