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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 31 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Rating 3.8 out of 5 stars with 5 reviews

Customers are saying

Customers have good things to say about the Echo Show 15. They find it easy to use and connect with other devices. It is perfect for the kitchen and can be used for various purposes, including a digital picture frame and a small smart TV speaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 31 reviews
  • Cons mentioned:
    Double tap, New navigation

    Rated 3 out of 5 stars

    Not like first generation echo 15

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Niot much to like about new echo 15, navigation is a whole new ballgame. Beffore just 1 finger to tap and to swipe up or down or across, now you tap on a icon and then half to double tap, for scolling up or down or sideways have to 3 fingers, then theirs two finger swiping not sure what thats for yet. Then theirs swipe up and to the left or right, not sure what thats for yet either. Setting up was a big pain in the you know what, it talks and lets you know what you just tapped on the screen, very annoying. When choosing your alexa voice it talks over the voice you want alexa to be very annoying. Can't here voice of your selection. Most annoying is when tap on smart home and then double tap then tap and doulbe on camera's to check your camera's, when you tap and double tap back button you go back to home screen and if you want check another camara you have do that whole process again each time you want to check all your camera's. Big pain. All and all the first gen 15 is still the best not that annoying. Theirs more things that will make you mad, not returning it thou. The price is not worth it, to much aggravation.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello spyder! I apologize for the frustration you are having with your new device. While we have made a vast array of improvements to our new Echo Show 15, none of them are the navigation and voiceover features you are describing. It seems as though you may have a multitude of Accessibility features enabled that you clearly are not used to having in comparison to your old Show 15. Navigation and voice should all be similar to what you are used to. You can correct this by going to Settings>Accessibility and toggling off every feature that you are not using. These are accessibility features specifically tailored to people with varying needs based on disabilities or special needs. If you are still having issues getting these features toggled off or with navigation, I would recommend reaching out to Amazon Customer Support at 888.280.4331 for further assistance. I do hope that this helps provide you with the experience you were expecting so you can get back to enjoying your Echo Show 15. Thanks again for your time and have a fabulous day! AmazonDevices

  • Rated 5 out of 5 stars

    Love the new Echo Show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous model (10 or 12), which didn't have the FireTV addition. This was the perfect accessory to have in my kitchen. It replaced both the older Show and my TV, so I now have one screen in the kitchen. I added an under-counter mount, so we have more counter space and fewer cords coming out the back and plugging into the outlet. I love all of this newer model's features, and it has become my family's infotainment center (calendar, weather, TV). I can't say enough good things about it.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa

    Rated 5 out of 5 stars

    I love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo show 15 I gave my two daughters one for Christmas and they two love there’s as well

    I would recommend this to a friend
  • Pros mentioned:
    Best echo device

    Rated 5 out of 5 stars

    Echo show 15 (2 Gen)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely one of the best echo devices I have ever used. I would definitely recommend this to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This❤️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s start by I enjoy gadgets. But I truly enjoy items that makes my life convenient. Our house and even our RV is equipped with Alexa Gadgets. So when I decided to purchase the Show 15, I read so many reviews. Still can’t figure out why people didn’t like this device. We love love the size so when the ring doorbell goes off we can see it from the bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my family love it , we watch YouTube and everything on it We love telling it turn off my tv I’d buy 100 more if I could

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Multifunctional

    Rated 5 out of 5 stars

    Love my echo show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new echo show 15 it’s perfect for my kitchen and I can use it for just about anything. I can look up recipes I can check the front door I can play music or watch tv while cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Show OFF!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, buckle up, Google fanboys and fangirls, because this is a confession. For years, I was a Google Home devotee. I drank the Kool-Aid and wore the Google Home t-shirt (metaphorically, they don't make those, do they?). But then…crickets. New devices? Updates? Google seemed to be napping while the rest of the smart home world was having a rave. So, I did the unthinkable. I gasped, and tried Alexa. I know, I know, I feel a little dirty too. But honestly? This Alexa Show 15 is hanging in my kitchen like it owns the place, and I'm kind of okay with it. The setup was ridiculously easy. I'm still figuring out these "skills" – I'm pretty sure I accidentally ordered 10,000 rubber chickens the other day, but hey, learning is fun! This thing does everything I wanted and more. The picture quality is surprisingly good – I mean, I'm not planning on binge-watching the entire Netflix library on it. Still, it's perfect for quick recipe checks and the occasional cat video. The sound is decent, too, though let's be real: if I'm throwing a kitchen dance party, I'm busting out the big speakers. But for everyday use, it's totally fine. So, yeah. I'm thinking I might become an Alexa convert. Don't tell all of my current Google Home devices, they are still in denial. But seriously, if you're feeling neglected by Google, give Alexa a shot. You might just be surprised. Just watch out for those rubber chickens. They're multiplying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great echo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sized monitor. All the apps and storage you need

    I would recommend this to a friend
  • Cons mentioned:
    Limited apps

    Rated 3 out of 5 stars

    cannot download favorite apps

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love technology, but something that I really do not like about this echo show is that you cannot download your favorite apps. so basically, is a smart tv with a lot of limitation. I'm still debating if I should return it. I do not recommend this unless they change this issue.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi AzucenaS, thank you for providing feedback on the Echo Show 15. I am sorry to see that you've had a negative experience finding your favorite apps. With access to Fire TV on the device, you have the ability to download over 20,000 apps, including popular streaming services like Netflix, Hulu, Prime Video, max, Paramount+, Apple TV, and YouTube, just to name a few. Thank you again and have a wonderful day! AmazonDevices

  • Pros mentioned:
    Gifting

    Rated 5 out of 5 stars

    Perfect kitchen device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my wife one for christmas snd its one of those hidden gifts that i use just as much. If i needed another i would buy another!

    I would recommend this to a friend
  • Pros mentioned:
    Alexa

    Rated 5 out of 5 stars

    Loving it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it family was so surprised and excited when they opened it. Husband loving it cuz now he can have a tv in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great product refrshed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, easy to mount. Makes a great digitial picture frame and doubkes as a small tv smart speaker

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! I have it in my kitchen and I absolutely enjoy it! Its easy to use and connects to other devices!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Fun and orginized

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing around house so easy to use with all my other fire products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best feature in our kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this thing! Great for her shopping list, reminders, and entertainment while she’s in the kitchen. My only wish is that it’d be compatible with our Apple Music account.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Dustin! Thank you so much for taking time to provide a review on your Echo Show 15! I am so happy to hear how much you and your wife love this product! This device, as with all of our Echo products, is in fact compatible with Apple Music! By default, it will automatically be set up as Amazon Music as your music service of choice but you can change this fairly easily to switch to your Apple Music account instead. This will make it where every time you ask it to play music, it will play through the attached Apple Music account. You can do this through the Alexa smartphone app. This app allows you to access and customize all Alexa devices on your account amongst many other things. Just be sure you are logged in to the same Amazon account in the app as you used to set up your Echo Show 15. Once in the app, navigate to the More icon (looks like 3 bars at the bottom of your screen) then tap Music & More, then tap the Settings (gear) icon in the top right corner. Here you will be able to change the default service for Music, Artist and Genre Stations, and even Podcasts to be your Apple Music account. Once this is done, all Echo devices on your Amazon profile, will use Apple instead of Amazon Music. This is also just one of many things this powerful app lets you do. Go ahead and explore through your Settings and check out ways to use Routines to automate a number of things in your home or other Skills and Games to link services that are compatible with Alexa that you may have. Thank you again for your valued feedback and I do hope this enhances your experience even further. Have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Echo show 15 2025 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work excellent so far..my wife loves the calender and customization on the home screen..we also love the fact that it can run apps like netflix, youtube tv, etc... like an extra tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Home Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided between this item and the Skylight Calendar. Ended up with the echo show and it's useful. Sometimes the UI is a little wonky of glitchy. But in the end, it's gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, sound is good and loud enough for in the kitchen. We purchased the stand vs putting on the wall. Kids move it to the island every breakfast to watch YouTube!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and i love using it at my desk to watch videos on. Had issues with the remote but I ended up downloading the Fire TV app on my phone and it works perfectly.

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 3.8 out of 5 stars with 5 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about usability, design and price. Editors are less positive about sound. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 98/100 = Excellent quality.
  • businessinsider.comJenny McGrath on October 28, 2023

    Amazon Echo Show 15 review: A big, beautiful smart display, but not without faultThe Echo Show 15 is Amazon's biggest and most expensive smart display. Part smart TV, part central home hub aimed at families, the $280 Echo Show 15 has the potential to be useful, but only for a small fraction of smart display fans. In fact, it

    Full Review
  • Tom's GuideRating, 4 out of 5Mike Prospero on November 21, 2024

    Amazon Echo Show 15 review: Smart display and TV in oneFor this Amazon Echo Show 15 review, I hung it up in our kitchen and used it for a few days to see how it worked as intended, and how it compared to other smart displays. Overall, the Echo Show 15 is worth a look if you want a large display, but

    Full Review
  • Digital TrendsSimon Cohen on January 21, 2023

    I replaced my kitchen TV with an Echo Show 15 — and I kinda liked itFor the better part of the last 20 years, my family has had a TV in our kitchen. It was the cheapest 19-inch flat screen I could find at the time — a 720p Sharp model — and we hooked it up to our cable connection and a Tivoli One speaker for

    Full Review
  • PCMagRating, 3.5 out of 5Will Greenwald on November 26, 2024

    Amazon Echo Show 15 (2024) ReviewAmazon's second-generation Echo Show 15 costs $20 more than its predecessor at $299.99, but ups the ante with louder speakers and an upgraded camera. It's effectively identical to the new $399.99 Echo Show 21, but about 6 inches smaller and $100

    Full Review
  • MashableRJ Andersen on July 12, 2023

    Amazon's Echo Show 15 is a smart hub for connected homesIt's not the best device for smart home beginners.

    Full Review