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Customer Ratings & Reviews

Amazon - Echo Show (1st Generation) - Smart Speaker with Alexa - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 2839 reviews

96%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 25 Reviews
  • Rating: 1 out of 5 stars

    Useless screen so why pay for it?

    Posted
    DoktorJustice

    Worthless, except as a regular echo and a poor excuse for video chat. I love my echo devices, bathroom, pool, kitchen, other places where I may need hands free, voice activated music and info. My wife bought me the 'newest, hottest' thing. I was skeptical but then thought I would use it to help on a project. Me "Alexa find videos on f450 drone" Alexa "YouTube is not available". Amazon won't directly sell chrome products, youtube won't play on echo show. Further testing shows the video call is more limited than iPhone or Android apps for video. So the most useful thing now is the same voice functions that my echos and dots perform. Unless I want to make all of my video calls and check the weather from a device I can move no more than 3 feet from an outlet.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth the money at all

    Posted
    Mary45
    • My Best Buy® Elite Plus Member

    I was excited about this. I actually bought it for my college kid. We set it up and he was concerned about privacy and honestly it doesn't understand commands and doesn't do much. You can only get Amazon content so he said his PC is more useful. He kept the fire stick I bought to go with it. I took it home. It's cumbersome even to find my Amazon prime videos and owned content. I put it in the guest room as an extra small tv. I like the shape and would like to have used it in the kitchen for you tube recipes but I guess Amazon and Google are having a fight. Not sure why, I think there should be more consideration for their consumers. I am sticking to my iPad for recipes. I am not a good returner or I would have returned it because I pretty much wasted a couple hundred dollars on this. My bad.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth the money !

    Posted
    SSingh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My experience with this item, ... this product did not perform as promised and expectations were a big disappointment . The processor is very slow , the sound clarity is often muffled. The price was ridiculous ... yet another cheap / mass produced product made in China! The pros .. overall appearance is nice , sits on a counter top and compliments room. I do not recommend this product. Keep shopping around. Also do not get SCAMMED of full ownership after the 14 days return policy by manufacturer and retailers. Send it back ASAP after a week’s trial. Be smart and hold onto your hard earned $$.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Less than useless. Doesn’t work with CloudCam

    Posted
    Woody

    Less than useless Does not work with Amazon CloudCam. I purchased this from Best Buy to allow me to monitor my two Cloud Cams from my kitchen. I am VERY tech savvy and have numerous Alexa devices but have been unable to get it to work. I tried installing and enabling the Amazon CloudCam Skill, made sure there were no new updates for the Show (the Show automatically updated when I first plugged it in). The final straw was when the tech support rep told me you can’t use the Show with the CloudCam—and then was unable to connect me with someone who could actually solve the problem. Useless is no help; less than useless actually makes more work. The Echo Show is less than useless.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Pass

    Posted
    HSTulsa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I waited a couple months to review giving Amazon time to make this product equal to the SONY Dash from nearly a decade ago, it isn't the screen provides nothing of value and you can't turn of amazon tips! you have near zero customization can't even move the clock to the other side of the screen. And something that a sony dash did nearly 10 years ago pandora or prime music as an alarm! seriously this is the biggest fail! Run away from this half baked Amazon disaster!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    YouTube no longer works

    Posted
    S2000CR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Purchased this device at launch (2 pack for $384.xx) and now YouTube doesn't work. YouTube was one of the main features that I used. Without YouTube you'll be better off buying the $40 Echo Dot instead.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Very expensive speaker

    Posted
    Aplusforeffort
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    If I had a nickel for every expletive I have uttered at this product it would pay for itself. Jokes in me though, I literally paid Amazon for an ai that is built to advertise thier products to me, oh and a speaker.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    muffled speaker sound

    Posted
    jammiejam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    when adjusting the volume high, the sound becomes distorted and muffled. Customer Service advised me to take to nearest store to exchange. I did. same low quality sound; like a cheap transistor radio.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Love being able to chat hands free with family

    Posted
    Craig
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am still learning all the things the Echo Show can do. I love being able to call my children hands free and have a video chat. I call up the weather. And have used it for some recipes.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Complicated and annoying

    Posted
    Betot
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was so excited about finally getting Alexa. I had it one day and i was over it. I dont know if it was because i had a google home and i got used to it, but Echo was not for me

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    No power after 2 weeks.

    Posted
    SGTPEPPER
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Worked somewhat fine for 2 weeks, with Alexa sometimes having trouble finding smart home devices, but power failed and would not come back alive. Had to return it and now I’m trying out Sonos One instead.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't buy

    Posted
    Dejah
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Amazon has blocked YouTube on the Echo show making it pretty much useless. Also they claim it works with Nest. Look elsewhere or wait for something better!!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Ring doorbell doesn't show

    Posted
    Benjamin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Ring doorbell 2 doesn't trigger the Alexa Show to "show" who's at the door. That's pretty pointless.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don’t recommend

    Posted
    Neeny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Don’t recommend, Can’t understand a word she saying, wish I could take it back, it was a waste of money

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    not good at all

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The Alexa doesn't work when you won it to work. the sound is not good The Google asset is better.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Very disappointed

    Posted
    Nikki
    • My Best Buy® Member

    Bought for Christmas and it is already broken. Very disappointed in amazon and this product

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    terrible sound

    Posted
    Nemo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    sound quality sucks. it's like listening to a transistor radio from 1965

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Just bad

    Posted
    mdb95
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Small, dim lit screen. Bulky compared to google. would not recommend

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    It won't turn on

    Posted
    Wende
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I got my Echo Show & it won't turn on tried getting help from Amazon. Got no reponse.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    WONDERFUL

    Posted
    SHIPMAN
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    FROM MUSIC TO RECIPES TO PHOTOS, IT BRINGS WHATEVER YOU MIGHT WANT TO YOU.

    I would recommend this to a friend