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Customer Ratings & Reviews

Amazon - Echo Show (1st Generation) - Smart Speaker with Alexa - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 2838 reviews

96%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 26 Reviews
  • Rating: 2 out of 5 stars

    Not worth it

    Posted
    Michael
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    i bought this amazon show to replace my amazon dot in my bedroom well first of all everyone online says the camera is turned off by default but that's a lie the whole time since the minute i turned it on the camera was on , i thought i could use this as digital photo side show with lots of pictures but it only lets you have one pic, i finally went to the settings and turned off the camera, since the camera was not seeing any movement after 5 minutes the screen turned black and the only way to get the screen go back on is to say alexa, i have the ring door bell i thought when someone rings the door bell i would see them live in amazon show but that didn't happen the only thing this can do with ring door bell is if you ask alexa to show you front door live that's when it connects to ring door bell and with my high speed internet it took it over 15 seconds. i just think its useless amazon dot does the same thing with out a screen.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good idea, but not good enough

    Posted
    JimS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This had a lot of promise, but it just doesn't do enough. YouTube. Nope. Digital Picture frame. Not quite as good a real one or even a cheap tablet with a slideshow app. Sounds OK, but not as good as an Echo Dot sitting on top of a set of good computer speakers for the same price. I think a cheap Android tablet with a stand and an Echo Dot with a separate speaker would be more useful right now, even though it would take up more space. And I guess there is just not that much I need to see from Alexa. Just voice responses from her seems to be good enough. For everything else, a tablet with a native assistant can open web pages for you too (Google Assistant, Cortana and even Bixby).

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    not doing what I wanted it for

    Posted
    SIS8
    • My Best Buy® Member

    I bought this because they said it is compatible with RiNg.com Pro I purchased . ADS Made it seem like if doorbell rings it shows people at door ... IT DOES NOT ! IT Warns you and screen writes motion at front door... But you must say ALexa open front door . than it connects to ring.com slowly I might add and you have to press screen mic to communicate with front door ....the software TO CONNECT AUTOMATICALLY TO RING.COM IS NOT AVAILABLE YET SOMEONE HAS TO COME UP WITH IT ...they said they would let me know I like the item so I hope someone comes up with a solution and updates it without charging me for the upgrade. Like the new generation that does what it said the laST GENERATION WOULD DO

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Depends, Not a bedroom alarm clock

    Posted
    Dano
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I was looking to replace our bedroom alarm. The thought of waking up to a playlist sounded good. The advanced functions for an alarm just aren’t available on this device. I was looking to replace our bedroom alarm. The thought of waking up to a playlist sounded good. The advanced functions for an alarm just aren’t available on this device. I did some research and watch some reviews, but simple things like turning off the alarm without canceling it before the alarm goes off —- just isn’t there. Typical functions that an Amazon device is good for, no problem. But even the display at night when it goes into do not disturb mode is impossible to read. It just doesn’t work.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Disappointed - NO YOU TUBE!?!?!

    Posted
    Ckaiser4
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have other Amazon devises (Echo, Dot, etc.) and I loved them so much I thought the Show would be even better....well it's really not! She doesn't recognize half the questions I ask and I cannot play YouTube videos or web browse (which is huge). I did research on these when they first came out and and they did play You Tube but Google pulled them (guess I should of researched again) and now the Show isn't really worth the extra money. UNFORTUNATELY I do not believe I can return to get my money back because I've opened the box of the electronic. Very disappointing!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Plenty of bugs need to be worked out

    Posted
    Geneo56
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I had great hopes for this device. i already had 3 Echo Dots and had found then to work well. The Show on the other hand does not respond to my voice properly. Wakes itself up and me as well when the screen cuts on by itself in the middle of the night. This happens after I have commanded the screen to shut down. The sound quality is lacking at any level above half volume. I do not have time for Amazon to correct the issues with updates so back it went after 8 days.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    . Connection problems

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have 3 echo dots 2 are hooked up to Santos speakers Never a problem with connection always fast when asked to play music or questions but the echo show always loses connection and is very slow on the answers not sure why I reset it up twice its closer to my wifi then my echo dots so at this time I would not recommend it could be just a problem that I'm having Or maybe it's because it's trying to process more information as it also shows videos And small clips

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    not big fan

    Posted
    Davedz87
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have to say it was a little confusing and frustrating when i was not getting the verification code from amazon , i waited for 20 minutes then i requested another code, nothing... then a nother one... and still nothing , i started to set up the device at 8.30 am and by 11.20 am i was fed up with it.. i had to step away.... after about 5 hours we went shopping and at the mall i recieved about 4 codes from amazon ....

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Waste of money

    Posted
    Heyerik
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    She can not answer or find just about anything that I ask her. Also tells you stuff way different then you had asked. But most of the times she does play music for me. Except for a while I had asked to play 90's rock n roll and she only played Elvis

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Just okay

    Posted
    Jdh71
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is really a waste. I got it for my kitchen but it won't let you watch live tv or connect to a cable provider. I was also hoping that I could put my recipes digital and then pull them up when needed. Can't do that....this is a miss for Amazon.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not Ready Yet

    Posted
    HeavenlyMsnger
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    What good is a touch screen if you don't have apps to select quietly ? Everything is Voice so even with earphones on you have to be loud. I found this video on YouTube with something that works better for us so I will be returning mine https ://youtu.be/oBDf-huQmx0

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    It’s ok..

    Posted
    MannyFresh27
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I wasn’t quite impressed with this product. The video calling quality is the best feature on it. Other than that, you can’t do too much on it. Hopefully the 2nd gen version is better.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    No YouTube support

    Posted
    Greatdayne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought these as a gift for my adult kids to video chat while in college. The second best feature was YouTube. Amazon just sell google home and chromcast for goodness sakes!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Screen broke after 1 year

    Posted
    Tylwe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The device is useful, but the screen now has vertical streaks after 1 year of use. As it is out of warranty, there is nothing that can be done from Amazon. I'm unhappy with the device.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    No YouTube videos!

    Posted
    MicR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Not a fan. Not able to use YouTube on this which was my main reason to purchase. I guess they've been back and forth with this feature. I hope they get YouTube back!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Returned

    Posted
    Mrsnehus
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We thought this was awesome but the. It started giving suggestions based on convos my husband and i had so we returned it. Uh, no thanks!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Excellent product

    Posted
    mrchuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It was a bit more involved getting set up but thereafter the function is simply talking to Alexia. The plug adapter to turn on and off lights TV is useful and certainly worth having.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Needs to be a stand alone device

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Needs to be a stand alone device. I should have not required to use a tablet of Cell phone to make it work. Amazon needs to work on the technology on device.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    An Expensive Kitchen Timer

    Posted
    JWBINKLEY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Not sure how else to put this, but Alexa is dumb. The Alexa AI lags far behind the Google assistant. The sound is decent for a small speaker.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    No night vision

    Posted
    KinKin1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Really like this product so I can visit with my elderly mother but it doesn’t have night vision

    I would recommend this to a friend