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Customer Ratings & Reviews

Amazon - Fire TV Cube 4K Streaming Media Player with Alexa and All-New Alexa Voice Remote - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 854 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-14 of 14 Reviews mentioning:
apps
  • Rating: 3 out of 5 stars

    Worthy for the money but no Youtube

    Posted
    Vamsi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The device is decently smooth but can be improved there. The apps don't close when we turn off TV that becomes a issue especially with apps which consume lot of memory. This a poor management of memory space for apps.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Tv streaming device

    Posted
    Dbrown
    • Verified PurchaserVerified Purchase

    I bought Amazon TV cube to stream all my favorite sites but it does not support spectrum TV app so I had to return it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Deal

    Posted
    Ralph
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Awesome purchase for those that buy a bargain 4K TV that does not have a good app selection. The cube gives you access to all the best apps that Amazon has to offer and I prefer using the apps over my cable provider's slow on demand feature.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works Well

    Posted
    Jessenye62
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Works as expected. Wish that it had more streaming apps... It also logs out of a video occasionally, which can be irritating.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I love voice command use my remote less

    Posted
    Edrock102
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I love the product can access a lot of great apps, Alexa is very easy to use. The only downfall I couldn't get the Xfinity app like the Roku can.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great alternative to cable

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I wanted to get away from the Comcast monopoly on cable so gave the Amazon Fire TV Cube a try. I get better picture quality than cable and so far with the apps, I have not missed an episode of the TV shows I watch. This is a GREAT alternative.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it finally something that allows you to mange

    Posted
    Nirav
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Absolutely love it. Finally something that allows you to watch Netflix, Hulu, HBO now, prime, Crunchyroll and cable in one place. I hope it improves and can search all of the apps instead of separately but I was really impressed. I have bought a lg WebOs 55in tv and I was annoyed that it didn't have hbo now as an app, sucks having to cast it and don't really need my chrome cast now but I think amazon is on the right track with the fire tv cube.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good, but not ready for primetime

    Posted
    Jason
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The FireTV Cube has tons of potential, but it's really not designed for households with any other streaming device/cable than FireTV Cube. The voice commands are not as complete as the Echo or Dot, nor do the actions immediately work (or work at all sometimes) when issuing commands. Lastly, the command interface does not flow well with all the apps. Much more needs to be done to make this a day-to-day device as opposed to a novelty.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Lacking features

    Posted
    Midmichman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Two glaring misses with this device: 1) No Youtube app (oh my it's owned by competitor Google). 2) Will not control satellite receiver. And for some reason the built-in speaker isn't working (might be something I setup wrong but I don't believe that is the case). It is loaded with features but I believe the learning curve is high to get all of it to work properly. That said, it's full-featured and state of the art media playback device that wants to control your entire home and life. How much of that you allow it to do is up to you.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great streaming device

    Posted
    TacoRon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I use PS Vue to watch tv on my Sony Android TV. Everything about Vue and Android TV is slow and kinda kludgy. I'm glad I bought this, and at the sale price. It's much faster and smoother than the baked app on Android TV. I'm pleasantly surprised that the Cube remote does everything from turning on and off my tv and soundbar, to volume, and accessing the menu / guide. The voice feature is also nice to do commands, like "turn on/off tv". I know people complain about not having YouTube app, but the Firefox / Youtube work around is actually not too bad. I'm very happy with this purchase and I would recommend it to all Vue subscribers.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Addition

    Posted
    Kspradley
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Really love the 1st Gen Amazon Fire TV but lately ours has been acting up with a lot of the apps. Had a feeling it was getting phased out since they dont really sell it anymore. So upgraded to the Fire TV Cube and not really overly impressed. It works great and loads apps well, but not really much of an upgrade for the price. If you have a 4K TV, then yes, its a good upgrade. But honestly, for me, the voice command stuff is pointless. There is a lag with it as well, so you usually are not sure if Alexa heard you or you still need to say something. If you are like me and have the 1st Gen Fire TV, just stick with it till it officially goes out. Otherwise, not worth the upgrade.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It’s ok - not as smart as other Alexa assistants

    Posted
    CAP001
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I purchased this on sale, it only cost a bit more than a 4K Roku stick. At first I regretted purchasing it, and wanted to exchange it for a Roku; but, ended up keeping it in hopes that Amazon will release updates to make it better. I had hoped that the Cube would serve as a media player; but, also be able to replace the Echo Dot that's in the bedroom; but, it sort of can't replace an Echo. I usually ask my Echo to play music for sleep at night, and it plays music through its built in speaker; where the Cube has a built in speaker; but, it can't stream music without turning on the TV, which creates annoying light that I don't want while trying to fall asleep. It's also not smart enough to be able to turn the TV off in x-minutes or x-hours. I wish the Cube didn't want to use the TV for almost everything, and that it were able to use its built in speaker for more things. I did end up keeping it, and it's pretty useful for some things, like I can ask it to play a certain show, and it'll turn on the TV and play the show, and then when done I can ask it to turn off the TV. With that said, it does some annoying things, like I might ask it to pause the show while I step away for a bit, and it does; but, if asked to continue playing, it'll either switch to read a Kindle ebook, or stream music; so it's touchy on how it wants certain commands. The remote that it came with is great, and works nicely - unlike the older remotes that shipped with the Firestick's, this one actually has built in volume and power buttons. Voice commands work nicely with Amazon apps; but, in apps like PS Vue, not so well - like I can;t ask it to stream X-show on PS Vue; I can just ask it to open PS Vue. The nice thing is that Amazon allows for different names on their devices, so I kept the Echo in the room and call her "Alexa", which the Cube is "Echo".

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Streamer Alexa is a bonus

    Posted
    Techtoyguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This was purchased to replace a different streamer that I had to get repaired under warranty. @@@@@@@@ I got a replacement for it ) My criteria for a streamer is 1 picture and sound quality 2 reliability of connection to the various streaming services and the apps offered 3 ease of setup and general usability. For item 1 I give this streamer the Cube a 7 overall (the other streamer was 9 overall ) Part of the problem appears to be the WiFi but is better with direct Ethernet cable to router (the other streamer is better on WiFi, WiFi issue- Picture: is mostly ok to good but for darker scenes seems to blur to a dark undefined area with no or little shadow detail. @@@@@@@@ black crush? @@@@@@@ Direct Ethernet cable this problem is not present or very minimized. Sound: I don't seem to be able to find any Dolby Atmos movies or content. The other streamer would always present Atmos to my Yamaha receiver. Costs: I picked this up on Labor Day sale so it's definitely a good deal. I think PRIME is the better deal since we have a Prime account which provide Amazon Music, Prime books/ Kindle and shopping. @@@@@@@@ Netflix raised prices again so ended my membership) Item 2: Connectivity. WiFi I give an 8 rating . Generally the connections have been flawless. A specific app I use for News ( News 12 on Optimum on LI NY) though the stream is terrible when it starts but cleans up after about a minute. The other streamer I have is flawless for the News 12 app. Possibly the streamer is doing optimizing as a stream starts ? Then the Cube or app will finally settle for good enough? My average network speed is 60Mbps on my internal 5g WiFi, 80 Mbps on a PC with wired nic I should note these issues are not seen on the other Streamer (fruit name) Note: On direct Ethernet cable the Cube behaves better overall. Item 3: Usability I give this a 7. Set up was easy. Alexa is ok but control of the TV and Reciever and other inputs on the reciever is odd. It took 3 attempts of using the wizard to get Alexa to control everything by voice. The remote is OK, pausing, ff, few and X-ray work nicely. Captions are paint to get to. The overall interface on the Cube though does not segregate the PRIME only programming from everything else making for tedious selection of programming. I don't understand why PRIME subscribers don't have a single point of entry to see their Prime programming? The other streamer has the Amazon app and the Prime programming separated so I don't by accident select something that I have to pay for. Fire TV app on a tablet I give a 4. The screen area that is like a touch pad is WAY too sensitive, If I move a finger just a little bit the list of programming flies by. Alexa is new to us so still getting used to it. Overall this a good streamer and worth getting.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    A solid music device with some control options

    Posted
    Pablo
    • My Best Buy® Elite Plus Member

    My house is filled with numerous Alexa devices ranging from a couple of 2nd generation Echos, an Echo Spot, and two Sonos One speakers. Adding the Fire TV Cube was a natural fit as I could now use Alexa to control my TV, cable box, and even music throughout my home Sonos setup. Did it work like I expected? Well, yes and no. I'll go over the positives and negatives of the Fire TV Cube. First and foremost, if you have a Fire TV device, you'll be familiar with the interface. It's the same old grid you get with every device. Amazon really needs to clean this up and separate everything out to different tabs or have a grid of apps. Navigating videos available for Prime Video streaming is a pain yet the Prime Video app takes you to videos Amazon wants you to buy/rent. Instead, the Prime Video app should have to tabs: one for free Prime streaming and another for renting/purchasing. The idea is to just use Alexa to queue things up but it's not perfect. Just last night I said "Alexa, I want to watch Doctor Who." The entire series is available to stream for free for Prime subscribers yet Alexa's first result was to buy the series on Prime Video, the second result was to install the BBC app and pay for their streaming option. Everything after that was either a documentary about the series or one off specials that I could stream, buy, and/or rent. I have never been a fan of the Fire TV interface and the Fire TV Cube doesn't do anything to better that. I also still have issues with streaming over wi-fi. I had a Fire TV stick years ago hooked up to a different router and ISP. It would constantly buffer and stream in 480p despite being inches away from the router and me having a 50Mbps connection (tested on my phone). Now I have a mesh network with 200Mbps throughout my home and, when using wi-fi, the Fire TV Cube would often just play HD or 1080p HD despite my Apple TV 4K playing 4K HDR Netflix content without issues. I had to wire my Fire TV Cube to one of my routers and it works a lot better but still prefers to play 1080p versions of 4K content. The main positive of the Fire TV Cube is being able to use Alexa to playback music throughout my house, control my smart devices, and control my living room entertainment setup. Alexa does a pretty good job at this, better than I thought. I still need a remote from time-to-time but Alexa does a good job with turning on my TV, controlling my cable box, and music (to an extent). I subscribe to Apple Music and Amazon Music. Right now, the Fire TV Cube only works with Amazon Music (also Pandora, Sirius XM, Spotify, Tidal, and Deezer). Apple Music was just added to Echo devices so it's probably only a matter of time but the Fire TV Cube perfectly controls Amazon Music and understand every command. The control of smart devices is no different than an Echo speaker but it's nice that the Cube will mute my TV speakers (which is actually a Sonos PlayBase) when I'm giving a command or asking a question. Alexa can easily change channels on my cable receiver. I can either belt out the exact channel name "Alexa, turn the cable to channel 847" or I can simply say "Alexa, turn the cable to HBO." That part really surprised me with how well it works. The Fire TV Cube was also easy to setup. It discovered my TV, Apple TV 4K, and cable receiver (and appropriate company) without issues. The only thing it didn't discover automatically was my Nintendo Switch. It even knew my TV was outputting audio via digital coaxial to my Sonos PlayBase. I'm not sure if this was due to the Cube or my TV (a 2018 Samsung QN65QF), or communication between both, but it was nice. Aside from the Fire TV UI, using the Cube was a breeze and anyone who has ever use an Alexa device will be able to use it just fine. All-in-all, I was pleasantly surprised by the controlling capabilities of the Cube. It automatically discovered my TV, Sonos PlayBase, and other media/cable devices hooked up to my TV. It knows my cable provider and which networks are on which channels. It can provide basic controls for my cable box (like play/pause) and gives my TV access to all of my smart devices. I'm not a fan of the Fire TV interface and it still feels like Amazon uses cheap networking hardware in their Fire devices. I would have given this a higher score had Amazon not made me plug the Ethernet adapter into the Cube and if Amazon updated the old Fire interface (which is showing its age). I would still recommend this for people who want to control their TV's with their voice without having to hold a remote up. I liked it enough that I purchased a second one for my bedroom.

    I would recommend this to a friend