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Amazon - Fire TV Cube 4K Streaming Media Player with Alexa and All-New Alexa Voice Remote - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 833 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-9 of 9 Reviews mentioning:
sound quality
  • Rating: 3 out of 5 stars

    Pretty cool to have

    Posted
    Niceguy38
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I couldn't get it to connect to all my devices. The sound bar would not connect then and direct tv would not work

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not perfect yet

    Posted
    Murphytug
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am used to how seamless my Echo works but fire TV cube feels like a work in progress For example when I ask for it to play light jazz music SOMETIMES it works and turns on sound system but 40%! of time it doesn't

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Alexa is AMAZING

    Posted
    Tati
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm a busy mom of 3 and whenever I'm in a hurry and need to turn off my tv or in in a hurry. Alexa is there to save the day. It may sound silly but she is quite helpful specially if you have your hands full like me.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Compatibility issues or user error?

    Posted
    Tobyonekenobie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought the Fire Cube because I heard it allowed you to talk to the TV and since I left Comcast I have missed that function with Fios. Talking only seems to work to turn the tv on and when on amazon prime. If I switch to Netflix or regular fios tv functionality ceases. Also my Sony sound bar won't work with the cube. I paired the tv and the sound bar with the cube but there seems to be some conflict as the sound bar, out of the blue turn, will itself off after a couple of minutes of viewing. Sometimes the sound bar wont come on at all. Manual intervention and 10 minutes of dickering sometimes gets it to work, before it turns itself off. Works fine with just the tv...maybe operator error or not.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works OK

    Posted
    BBEliste
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was trying to eliminate my remotes by using this device since I already had Alexis. I did eliminate my tv remote with the Cube and able to select different input sources on the TV using my voice. This device also turns on/off the AV receiver but is not able to select the sound stages.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It’s ok - not as smart as other Alexa assistants

    Posted
    CAP001
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this on sale, it only cost a bit more than a 4K Roku stick. At first I regretted purchasing it, and wanted to exchange it for a Roku; but, ended up keeping it in hopes that Amazon will release updates to make it better. I had hoped that the Cube would serve as a media player; but, also be able to replace the Echo Dot that's in the bedroom; but, it sort of can't replace an Echo. I usually ask my Echo to play music for sleep at night, and it plays music through its built in speaker; where the Cube has a built in speaker; but, it can't stream music without turning on the TV, which creates annoying light that I don't want while trying to fall asleep. It's also not smart enough to be able to turn the TV off in x-minutes or x-hours. I wish the Cube didn't want to use the TV for almost everything, and that it were able to use its built in speaker for more things. I did end up keeping it, and it's pretty useful for some things, like I can ask it to play a certain show, and it'll turn on the TV and play the show, and then when done I can ask it to turn off the TV. With that said, it does some annoying things, like I might ask it to pause the show while I step away for a bit, and it does; but, if asked to continue playing, it'll either switch to read a Kindle ebook, or stream music; so it's touchy on how it wants certain commands. The remote that it came with is great, and works nicely - unlike the older remotes that shipped with the Firestick's, this one actually has built in volume and power buttons. Voice commands work nicely with Amazon apps; but, in apps like PS Vue, not so well - like I can;t ask it to stream X-show on PS Vue; I can just ask it to open PS Vue. The nice thing is that Amazon allows for different names on their devices, so I kept the Echo in the room and call her "Alexa", which the Cube is "Echo".

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    In its infancy

    Posted
    OrdinaryGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It is definitely high on the cool factor, but there are two large obstacles: the skill set is growing, which implies that it is not yet robust. The other difficulty is that you need to be able to speak her language. What this means is that sometimes she understands what you are saying and can do it, but in others she can't. The one that causes me to scratch my head is that she cannot do all the commands on Amazon Prime. I would have thought that this was an obvious thing to have done first. Setup was fairly straight forward, though there is a problem with it not being able to feed my sound through the AVR yet without some additional manipulation.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fire TV Cube 4K

    Posted
    LGWasher
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This unit seems to work better than my prior Fire TV Box. The remote has a few more features on it than the previous model that makes it's function a little easier. Two drawbacks that I have found. It will take over your surround system functions and often will turn the audio off, which will lead to having to turn off the receiver and turning it back on again.... unless you turn this control feature off when you first set the box up. It does not let you know it's going to do this... it just does it. Second, the Alexa query is too sensitive and will respond to advertisements on the TV that say her name. If a commercial on the TV asks her a question, or to do a task, she will do it. I have not found any 4K content as of yet, so I cannot tell you about this feature of the box.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Impressive, but Not Quite Perfect

    Posted
    Kcdragon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I own several Amazon devices with Alexa integration and had heard great things about the Fire Cube. It has built in support for tv's and sound systems, it lets you control nearly everything related to entertainment, and it has great speed and visual quality. It does most of those things very well, but not seamlessly as I'd hoped. It can turn on and off my tv (Samsung), it can control my DirecTv receiver (but so can any of their devices), and it can interface with my Samsung sound bar. However, it is not always intuitive and does have limitation with each of those devices. It is an improvement over the Echo control of those devices and I have no doubt it'll improve as they develop more skills and interface specific tasks. There are 2 major issues that drive me crazy about it. 1: You connect it to the tv via HDMI so it has to sit within a cable's length of the tv. The issue with that is a typical system has a sound bar or speakers somewhere near that same area and that means the Cube cannot pick up your voice reliably when the volume is up. It says put it a minimum distance from the nearest speaker/sound bar, but physical limitations prevent that in my instance. 2: When you use voice control in the FireTV portion itself, it is by no means flawless. I tried to get ESPN to search for softball and it pulls up tennis highlights. I tried to get it to play The Umbrella Academy on Netflix and it pulled up a link to the comic book on Amazon. Some of the commands are a matter of learning how to say them and some are just not integrated. Good, but not perfect. I think it'll improve over the years though so the biggest issue will be the location aspect.

    I would recommend this to a friend