The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 3,875 reviews
Rated 5 out of 5 stars
NiKenzie 4K FireStick
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy installment especially went restoring from my old firestick.
Works well with our 4K TV. All my apps are working better.
Brand response from Amazon Devices Customer Support
Posted .
Hi RonnieR,
Thank you for sharing your feedback about the Fire TV Stick 4K Max. I'm sorry to hear you're having trouble getting it set up—that's frustrating when you're ready to start streaming and the device won't load properly, even with strong Wi-Fi nearby.
Setup issues can happen for several reasons, but here are some troubleshooting steps that should help get your Fire TV Stick up and running:
Check the power source: Make sure you're using the power adapter that came with the Fire TV Stick plugged into a wall outlet (not your TV's USB port), as TV USB ports often don't provide enough power Verify HDMI connection: Ensure the Fire TV Stick is firmly inserted into your TV's HDMI port. If it's hard to reach, use the included HDMI extender cable Select the correct HDMI input: Use your TV remote to switch to the correct HDMI input where the Fire TV Stick is connected Restart the setup: Unplug the Fire TV Stick from power for 30 seconds, then plug it back in and wait a few minutes for it to boot up Wi-Fi connection: When the setup screen appears, make sure you're selecting the correct Wi-Fi network and entering the password accurately (passwords are case-sensitive) Move closer to router: Even though your internet device is nearby, try moving the Fire TV Stick closer to your router during initial setup
If these steps don't resolve the issue and the device still won't load, please contact our support team at 1-888-280-4331 or through the Amazon app. They can walk you through the setup process step-by-step or arrange a replacement if there's a hardware issue.
Your feedback about the setup difficulty is valuable and helps us identify where additional support or clearer instructions are needed.
Rated 3 out of 5 stars
Perfect
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for a gift well tell everyone all about it
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We picked this up for our secondary TV, and it has been a fantastic addition to our home. While it doesn't have the 6E capabilities of the Max version, it still delivers a premium 4K HDR streaming experience. It includes 8GB of internal storage for your apps. The setup was completely painless, and the interface makes it intuitive to navigate between our favorite streaming platforms. It’s a great value for anyone who works hard for their money and just wants a straightforward, high-quality streaming device without overpaying.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this streaming device. The Fire TV Stick 4K Max is noticeably fast, apps load quickly, streaming is smooth, and navigation feels responsive with no lag. Setup was easy, and Wi-Fi performance has been solid.
The picture quality looks great in 4K, and the Ambient Experience is a nice bonus when the TV isn’t actively in use. It’s been reliable, easy to use, and does exactly what it’s supposed to do.
10/10 — highly recommend if you want a fast, no-frustration streaming experience.
Brand response from Amazon Devices Customer Support
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Hi DP357, thank you for providing feedback on the Fire TV Stick 4K Max. I am sorry to see the experience you have had thus far. Here are some steps to try and resolve the connectivity issues. 1. Unplug your router and Fire Stick, wait a few seconds, then plug them back in. 2. Ensure the HDMI cable is securely plugged into both the Fire Stick and TV. 3. Access your Fire Stick settings to view your Wi-Fi signal strength. 4. If possible, reposition your Fire Stick closer to your router. 5. Go to Fire Stick settings to check for and install any available software updates. If these steps do not help and your are still disappointed with the device you can reach Amazon Customer service 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, have a great day!
Rated 5 out of 5 stars
Best Fire Stick ever
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up.
Tons of storage with 16gb
Works great. Very pleased and highly recommended.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Buying this Fire TV Stick 4K Max at Best Buy was a breeze! The sales person was incredibly helpful in explaining the difference between our Fire Stick options- turns out we had been buying the wrong one for our needs. The 4K Max works great and offers more storage allowing for more apps without buffering or slowing our streaming! Very happy with our purchase,
Brand response from Amazon Devices Customer Support
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Hello NOLA and thank you for providing feedback on your experience with your Fire Stick. I am terribly sorry for the buffering issue you are experiencing with your device. One recommendation I would have is to see if you have any pending updates that are slowing down or preventing your device from functioning to the best of its ability. You can check this by going to Settings>Device & Software>About>Check for Updates. Another thing you can test is your network speed to see if you are running fast enough for the best experience. This can be affected by a number of things but you can check this by going to Settings>Network>(Your Wi-Fi network name)>Run Speed Test. If there is an issue, there are additional troubleshooting tips that will come up on screen for you. If you still are having issues, I would recommend contacting Amazon Customer Support at 888.280.4331 to troubleshoot further and see what options are available to you. Thank you for taking the time to provide your feedback and I do hope this helps resolve your buffering problem so you can enjoy your device. Have a terrific day!
Rated 5 out of 5 stars
Fast, Powerful, and Totally Worth It
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Amazon Fire TV Stick 4K Max is an excellent streaming device. Setup was quick and easy, and the performance is noticeably fast—apps load quickly, streaming is smooth, and navigation is very responsive.
The picture quality is fantastic with sharp 4K visuals and vibrant colors, and the audio support makes movies and shows sound great. I also love the Alexa voice remote—it makes searching for content and controlling playback incredibly convenient.
Overall, it’s a huge upgrade from older streaming devices and offers great value for the price. If you want fast performance, great picture quality, and an easy-to-use interface, the Fire TV Stick 4K Max is a great choice. Highly recommend.