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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 956 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are impressed with the Kindle (16 GB)'s portability, size, and weight, frequently citing its ease of carrying and ideal dimensions. Many also praise the long battery life and the screen quality, describing it as easy on the eyes and perfect for reading. Positive feedback also highlights the overall performance and the appealing design, with some customers particularly fond of the color options. The device is consistently lauded for its comfortable reading experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 956 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Kindle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the size. Perfect to slip in my purse and take anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 4 out of 5 stars

    Amazon gonna Amazon.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paperwhite technology is amazing. When you realize you don't need all the extra bells and whistles, this is great. Phones/tablets can do everything else you might want this to do, so you really don't need the bigger versions of this. It fits in my coat pocket even with the cover- it makes the smaller version of this better. Loses a star because Amazon gets greedy and locks this down to only get books from the Amazon store. There's workarounds you can Google. The backlighting and clear text is getting me to read more, and the price for what you get isn't bad. Light enough so I can read for hours with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My new emotional support device!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a Kindle Paperwhite user but now I’m a Kindle basic apologist. Yes, there’s no warm light. But that’s about it! It’s so small and fits in my pocket, the screen is crisper than the Paperwhite’s, and the match’s color is just so cute. Seriously, as someone with small hands, your wrists will thank you if you read for hours at a time like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kindle is a huge upgrade for mobile ebook readers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved this device! I got it for her because she reads alot of ebooks on her phone, now she uses this, and says its a big upgrade from reading on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Anniversary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, my wife loves it , lite easy to uses, last for days

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Reading made easy

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, long battery and small enough to take anywhere, this item is a must have for book lovers on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kindle PaperWhite review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the kindle. It has been a nice addition to my reading habit. Best buy had great customer service and I was appreciative that they mailed the kindle to my home in Spearfish free of charge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Kindle Pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a kindle because I grew tired of tossing and turning when I was reading a physical book, trying to find a comfortable position. The purchase was almost impulsive, but I don’t regret it at all. It looked a bit small, but after a few days of use I feel like it firs perfectly in my hands and is just the right size. There’s a dark mode and a light mode which I love, since at night i prefer to look at a darker screen. Also, there’s absolutely no glare, even after reading for hours at a time, unlike my phone. If you’re an avid reader whose tired of constantly moving around trying to find a position to read your book in, this Kindle is definitely worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    My New Favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Kindle! The size is just right, and the color is stunning. To enhance its appeal, pair it with the pink case, and voila! You now have a Strawberry Matcha. The battery life is truly impressive. Even though I read daily, I’ve only had to charge it once in over a month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Kindle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first-ever Kindle purchase, and it has been amazing! There are only a few negatives: sometimes my wifi will disconnect, and I have to re-enter my password, my Kindle Library does not auto sync all the time, and sometimes it will lag when I am looking for books on the Kindle Store. But overall, if you can push through minor bugs its a great purchase!

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi user823856,

      Thank you so much for choosing the Kindle (16 GB) 2024 as your first-ever Kindle and for sharing your honest feedback! We're thrilled to hear it's been an amazing experience overall.

      We appreciate you bringing up the occasional wifi disconnection, library sync issues, and lag in the Kindle Store. These minor bugs can definitely be frustrating, and we understand how they can interrupt your reading flow. Here are a few quick tips that might help:

      For wifi disconnections, try forgetting and re-adding your network in Settings > Wi-Fi & Bluetooth
      For library sync issues, you can manually sync by going to Settings > Sync My Kindle
      For Store lag, restarting your Kindle occasionally can help improve performance

      We're glad these haven't stopped you from enjoying your device, and we're constantly working to improve the experience through software updates. Your feedback helps us identify areas for enhancement, so thank you for taking the time to share it!

      Happy reading! AmazonDevices

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    loveeeeeeee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf and I both had outdated ones and so i bought these for us and we both love it very much compared to our old ones (literally from 2012 btw lol) and we were hesitate to switch but we never stop using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing, I bought it because when read on my phone at night my eyes would hurt. But since I bought this my eyes don’t hurt anymore. Because you can dim the brightness really low.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turned out to be a great gift for my friend. She’s an avid reader and said it’s great to start out for ebooks. It’s smaller and more compact than what I thought which is a bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the Matcha Kindle Basic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this kindle. The color is adorable, it’s super fast, and just the right size for me. It’s replacing a kindle that is over 8 years old. I couldn’t ask for a better product. I do wish it had warm light but that really isn’t a deal breaker. I would 100% buy this kindle again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Small, easy to use and take everywhere. With a battery that last forever.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Susan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new size 6" - the screen resolution - and the convenience of keeping the device with me all the time. I bought one for my daughter at the same time. She loves it as well!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    AMAZEBALLS

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since buying this WONDERFUL little reading friend, I have read about 300 books!!! I have paid for one or two, but mostly I just get the free download ones!! I went into the sun, and unlike the "fruit type pad" it is just like reading a book and I CAN ACTUALLY SEE WHAT I AM READING!!! This is an amazing invention and I wish I had had one when I was in Nursing school!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    The best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She comes everywhere with me!! She’s just so cute and the size is perfect I can’t wait to travel with her as well. I read 30 books in 40 days because I made this purchase so I’m overall happy with the experienc

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy & useful. Cute color and is easy to travel with. 10/10 recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Love my Kindle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my kindle. I never have to charge it. It’s small and easy to use with 100 of books at my fingertips.

    I would recommend this to a friend
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