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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 956 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are impressed with the Kindle (16 GB)'s portability, size, and weight, frequently citing its ease of carrying and ideal dimensions. Many also praise the long battery life and the screen quality, describing it as easy on the eyes and perfect for reading. Positive feedback also highlights the overall performance and the appealing design, with some customers particularly fond of the color options. The device is consistently lauded for its comfortable reading experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 956 reviews
  • Rated 4 out of 5 stars

    Decent Kindle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first-ever Kindle purchase, and it has been amazing! There are only a few negatives: sometimes my wifi will disconnect, and I have to re-enter my password, my Kindle Library does not auto sync all the time, and sometimes it will lag when I am looking for books on the Kindle Store. But overall, if you can push through minor bugs its a great purchase!

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi user823856,

      Thank you so much for choosing the Kindle (16 GB) 2024 as your first-ever Kindle and for sharing your honest feedback! We're thrilled to hear it's been an amazing experience overall.

      We appreciate you bringing up the occasional wifi disconnection, library sync issues, and lag in the Kindle Store. These minor bugs can definitely be frustrating, and we understand how they can interrupt your reading flow. Here are a few quick tips that might help:

      For wifi disconnections, try forgetting and re-adding your network in Settings > Wi-Fi & Bluetooth
      For library sync issues, you can manually sync by going to Settings > Sync My Kindle
      For Store lag, restarting your Kindle occasionally can help improve performance

      We're glad these haven't stopped you from enjoying your device, and we're constantly working to improve the experience through software updates. Your feedback helps us identify areas for enhancement, so thank you for taking the time to share it!

      Happy reading! AmazonDevices

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    loveeeeeeee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf and I both had outdated ones and so i bought these for us and we both love it very much compared to our old ones (literally from 2012 btw lol) and we were hesitate to switch but we never stop using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing, I bought it because when read on my phone at night my eyes would hurt. But since I bought this my eyes don’t hurt anymore. Because you can dim the brightness really low.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turned out to be a great gift for my friend. She’s an avid reader and said it’s great to start out for ebooks. It’s smaller and more compact than what I thought which is a bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the Matcha Kindle Basic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this kindle. The color is adorable, it’s super fast, and just the right size for me. It’s replacing a kindle that is over 8 years old. I couldn’t ask for a better product. I do wish it had warm light but that really isn’t a deal breaker. I would 100% buy this kindle again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Small, easy to use and take everywhere. With a battery that last forever.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Susan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new size 6" - the screen resolution - and the convenience of keeping the device with me all the time. I bought one for my daughter at the same time. She loves it as well!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    AMAZEBALLS

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since buying this WONDERFUL little reading friend, I have read about 300 books!!! I have paid for one or two, but mostly I just get the free download ones!! I went into the sun, and unlike the "fruit type pad" it is just like reading a book and I CAN ACTUALLY SEE WHAT I AM READING!!! This is an amazing invention and I wish I had had one when I was in Nursing school!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    The best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She comes everywhere with me!! She’s just so cute and the size is perfect I can’t wait to travel with her as well. I read 30 books in 40 days because I made this purchase so I’m overall happy with the experienc

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy & useful. Cute color and is easy to travel with. 10/10 recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Love my Kindle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my kindle. I never have to charge it. It’s small and easy to use with 100 of books at my fingertips.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my kindle! I would recommend this to anyone. I would like to upgrade to a colored one in the next year or 2. But this is great for now. I am glad that I started with this one with the price and not knowing for sure if I would even enjoy reading from a screen and not a paper book. I am glad that I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    The best gift to give to everyone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have read books on a Kindle for years! The new small size is wonderful as it fits in my purse and so I always have my book to read! I highly encourage everyone to buy one and to give as a gift! They will have it for years!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read and super light for travel! Much better than carrying books everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Kindle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves. She is ill and she can't go to the library so she reads at home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Kindle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to carry around underwear of a actual book

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Kindle E-reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. I love to read and wanted something to use outside of my phone. I've been wanting one for a while and finally invested in this one. AMAZING. 10 out of 10 totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cool Kindle

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Kindle, and the color is cool too. It also stays charged a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love everything about it. Size is perfect. Such a pretty green color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Christmas gift to ... Myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure about it at first but absolutely love this product. I have been reading nonstop since I purchased it. I am really enjoying this item and use it daily.

    I would recommend this to a friend
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