Customer Ratings & Reviews
- Model:
- B0CNVCQZG1
- SKU:
- 6599467
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Kindle (16 GB)'s portability, size, and weight, frequently citing its ease of carrying and ideal dimensions. Many also praise the long battery life and the screen quality, describing it as easy on the eyes and perfect for reading. Positive feedback also highlights the overall performance and the appealing design, with some customers particularly fond of the color options. The device is consistently lauded for its comfortable reading experience.
This summary was generated by AI based on customer reviews.
Lazy to assist a client or even tie her shoelaces
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my new Kindle and its cover! Everything about them is perfect! However, the purchase process was quite complicated and strange. I had already decided to buy the Kindle and cover, so I went to a desk to ask a staff member for assistance. When I arrived, I found one staff member tying another staff member’s shoelaces, a lady sitting on a stool, as I later realized, was too lazy to stand up and assist me or anyone else. This person asked another assistant to bring the Kindle and the cover. When I pointed out that the cover had a 20% discount, she claimed that the discount wasn’t showing in the system. I insisted, but she kept repeating the same thing without checking the price tag. She was reluctant to stand up and verify the price where the covers were displayed. Finally, she said, “That’s the final price. Do you want it or not?” At that point, I chose not to argue further. She was not only lazy but incompetent, rude, and intolerant . However, as I always try to be respectful and kind to others, I decided to end the discussion and pay the price she stated. So injust!
I would recommend this to a friendWorst Experience in retail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst experience I have had in retail. I bought a kindle to pickup in store on Feb 14th. When I went to pick it up the staff said they do not have it and wont for another 7 days. This was a gift for valentines day. As i attempt to figure out what to do i looked for the kindle in a different color and the manager offered me a more expensive one that was not the color I requested and said I have to pay the difference. I asked for a discount to help offset the terrible experience. I said no and asked them to look again for the same kindle in a different color. Eventually they found on but was not willing to exchange it for the green one I had ordered and said I would have to pay for it again. -terrible customer service -pickup dates were wrong -no in stock availability -managers did not care at all. If it wasn't for the urgency of what I needed, I would've walked out and never stepping back in a wrongful business.
No, I would not recommend this to a friendKindle not satisfactory
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank goodness I bought a protection plan. I had for about two weeks and it froze up. Brought it in and the geek squad threw it in the waste basket.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Lindy,
I'm sorry to hear that your Kindle isn't working. The device comes with a one-year warranty through Amazon, which you can use to request a replacement. For assistance, you can contact Amazon Customer Support anytime at 1-888-280-4331—they're available 24/7.
Kindle dead pixel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item and was excited to use then I discovered a dead pixel upon turning my kindle on. Been trying to return it ever since.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi StevenL,
Thank you for your feedback on the Amazon Kindle. I am sorry to hear the device has a dead pixel. There is a one year limited warranty on the product you may contact Amazon Customer Support 24/7 at 1-888-280-4331. I hope this helps.
Miss
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not have A. Microphone so it could read out loud to you
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello VeronicaW,
I am sorry to hear your Kindle's audio was not working for you. Modern Kindle e-readers, do not have a built-in speaker or a traditional headphone jack for audio output. This means you must use a Bluetooth-enabled device like headphones or speakers to listen to audiobooks or use the text-to-speech feature. I hope this helps explain the device a little more, have a nice day!
Poor battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is not what was expected. It doesn’t last very long. If I still had the package I would have returned it.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello JenniferM! I understand you are having battery issues with your Kindle device. In the first few days as you download books and install updates, the battery drains. Please keep your Kindle charging during this time if you can. After set up, use our tips to conserve battery power: 1. Lower your device's light settings: Devices with a built-in light use more battery. 2. Turn off your device's internet connection when not in use. 3. Make sure to use a compatible USB cable to charge your Kindle (preferably the one that came with it). 4. Put your device to sleep when done reading. Press the power button once briefly. 5. Keep your device charging during large downloads. 6. Turn on Power saver in the Device options. The device enters in a low-power sleep mode when it hasn't been used for a few hours. 7. Keep your device charging for a period of time after large downloads. After downloading, your Kindle indexes your books to provide search capability, but it affects battery life. Note: Your Kindle automatically updates when it's not in use, affecting battery life. If you are still running into battery issues after performing these steps, please contact Amazon customer service for further troubleshooting. They can be reached at 1-888-280-4331. I hope this information is helpful. Thank you!
Sad & Frustrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the item because it came after Christmas after being told it would be delivered by Christmas Eve.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Joyce,
We are sorry you did not have a positive experience with the Kindle. If you repurchased or need further assistance with our devices, you can always reach out. You can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331.
Hope that helps!
- Pros mentioned:Portability
Amazon Kindle Matcha
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect gift for Kindle beginners. My daughter loved it. She can slide it into her sports bag or purse when traveling for school events.
I would recommend this to a friend - Pros mentioned:Portability
Favorite electric
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am obsessed! I never thought I’d like this over a physical book but I read so fast with this!
I would recommend this to a friend - Pros mentioned:Overall performance, Weight
Definitely worth the money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The kindle works great! It was easy to setup and start using! It's light weight and doesn't disappoint! Very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our 9 year old granddaughter, it works perfectly and she has already read 3 books since Christmas.
I would recommend this to a friend - Pros mentioned:Size
Best Buy Kindle Matcha - LOVE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and color. Easy to purchase online from best buy!
I would recommend this to a friend Just keep reading
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm reading more than ever have and now I don't have to go to a bookstore I just get it on the kindle
I would recommend this to a friend- Pros mentioned:Overall performance
Matcha!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So nice! The color was outstanding! The performance is superb! And the delivery is fast as heck!
I would recommend this to a friend - Pros mentioned:Size
Feels good in your hands.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this but it does feel good in your hands. I just wanted something that did a little bit more so I went with the Amazon Fire. I also like the 8” screen.
I would recommend this to a friend - Pros mentioned:Size
Kindle review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my kindle! I think it is the perfect size and if you read a lot it seems better to have this than try to buy all the books individually
I would recommend this to a friend Matcha Kindle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s small enough to fit in a back pocket. It’s under $100. Great for kids
I would recommend this to a friendOutstand customer service.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a new kindle. Customer service was outstanding at the store level. After returning home, i had a few questions regarding my receipt and called store and they were very through answering my questions. Outstanding custimer service! Thanks
I would recommend this to a friend- Pros mentioned:Weight
Kindle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed. It's so light yet durable. My daughter loves it!!
I would recommend this to a friend Special Christmas Gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas gift for my granddaughter. She loves to read and loves her new Kindle.
I would recommend this to a friend