Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $159.99

Customer reviews

Rating 4.9 out of 5 stars with 1027 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the Kindle Paperwhite (16 GB)'s portability and excellent battery life as significant advantages. Many also praise its lightweight design, comfortable screen, and overall performance. Positive feedback also highlights the device's size and ease of use. While some find the price to be a drawback, the overwhelmingly positive reviews focus on the reading experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,027 reviews
  • Cons mentioned:
    User interface

    Rated 1 out of 5 stars

    A Predatory Bait-and-Switch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be warned before you buy: The Kindle is not the dedicated, focused reading device it pretends to be. It is a relentlessly aggressive storefront, and you are the target. First, the "Ad-Free" deception. Amazon has the audacity to charge an extra $20 to remove ads, a fee I begrudgingly paid for a clean reading experience. This is a bait-and-switch. Paying the fee does not remove ads; it merely replaces the lock screen ads with a home screen that is almost entirely dedicated to selling you more products. My "ad-free" home screen has exactly ONE row for my own books. The rest is a barrage of targeted sales pitches disguised as "recommendations." Here is the unfiltered, unedited list of sales channels that dominate my device: Recommended For You In Kindle Unlimited Try Unlimited Reading & Listening More From Authors You Know Quick Reads For You New Releases In Kindle Store Listen to Audible On Your Kindle Amazon Original Books For You Books You May Like In Kindle Unlimited Books You May Like Discover Your Next Read Page Turners Just For You If this is "ad-free," the word has lost all meaning. It is an insult to the customer's intelligence. But the user-hostile design doesn't stop there. For anyone with a substantial library (I have over 200 books), the device is functionally unusable. The library management is an embarrassment of lazy programming. Your only filtering options are "Read" and "Unread." Want to find your currently "In Progress" book? Tough luck. You'll have to scroll endlessly. Worse, the UI actively works against you. If you accidentally tap the wrong book, it immediately replaces your actual current read in the quick-access bar at the bottom. To get back to the book you were just reading, you are forced to manually dig through your disorganized library to find it again. It's a baffling, infuriating flaw. This isn't a premium reading experience; it's a predatory ecosystem designed to frustrate you into further purchases. It fails at the most basic functions of a digital library. I am returning this device and going back to my tablet, which ironically provides a far superior and less manipulative reading experience. Do not make the same mistake I did.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi FrustratedReader,
      Thanks for your feedback. I am sorry the Kindle Paperwhite didn’t meet your expectations. The “With Special Offers” version helps keep the price of the device low by showing sponsored ads, and the $20 fee removes lock screen ads—but I understand the home screen recommendations can still feel intrusive.

      I also appreciate your comments on library management and navigation, and am sorry for any frustration caused. If you’d like, the Amazon Customer Support team can offer tips to help manage your library or explore other options. Feel free to reach out directly at 1-888-280-4331. Thank you again, have a good day! AmazonDevices

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kindle

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for all my reading needs, could not ask for a better product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product excellent build quality and superior product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for blue light protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kindle is amazing, we love how it does not use any blue light so we are able to sleep well after reading in the dark

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Reading

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and very effective easy to carry for travel. Charges fast and the fonts are good to see

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    KIndle

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to see & read...also very lightweight...much better than my iphone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my kindle it’s perfect when reading at night in bed or on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a Book

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person I got this for really loves it an says it almost like a real book they are reading from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Wife Ignores me now...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may have made a mistake. My wife asked for a kindle for christmas and I figured... whats the harm in that.. Little did i know my wife would proceed to ignore my existence from the moment she opened it. I now have too much free time for my own hobbies seeing as my wife is now thoroughly entertained. I wanna crack a cold one open with the boys? She doesnt even look up. Wanna play video games for a couple hours? She just sits next to me content. Want a happy wife? Get the kindle. Want attention... maybe dont. Jkjk 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for a physical book

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my kindle! I am a physical reader so I was skeptical about the kindle. I should’ve bought one sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Paperwhite

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to start set up and start using. Makes reading enjoyable in any lighting conditions with all of the setting options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect! Easy and quick, no issues. I'm a regular customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my kindle and how lightweight it is. So much easier to travel with this over a large book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kindle

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of product is good. Staff were awesome!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Aamzing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase I ever made it’s light weihht to hold easy to read and has a ton of battery life I dont know how I ever did without

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who would have thought

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been that person who has to touch the pages, but this kindle has converted me. I never lose my page and I don’t have paper cuts anymore. This is one of the smartest things I’ve done…

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    E-Reader

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Reader. Can see in bright lights, outdoors with no glare. Easy to read on.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Every reader needs this!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the paper white! I bring it with me everywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife absolutely loves this paperwhite. We had the 2015 7th Gen and upgrading to this was a must for mother's Day. She loves this thing! She has noticed several big upgrades compared to the older, most notably the screen size and clarity. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kindle Review

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my kindle. If you are considering it - this is your sign to do it!!

    I would recommend this to a friend