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Customer Ratings & Reviews

$159.99

Customer reviews

Rating 4.9 out of 5 stars with 1176 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the Kindle Paperwhite (16 GB) for its portability, overall performance, and amazing battery life. Many appreciate its great size, amazing screen quality, and lightweight design, with some also enjoying the available color. While some find the user interface a little clunky and the price a bit expensive, glare is not an issue for users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,176 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Kindle!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kindle is so easy to navigate. It’s not hard to set up or anything. Would definitely recommend!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A Predatory Bait-and-Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be warned before you buy: The Kindle is not the dedicated, focused reading device it pretends to be. It is a relentlessly aggressive storefront, and you are the target. First, the "Ad-Free" deception. Amazon has the audacity to charge an extra $20 to remove ads, a fee I begrudgingly paid for a clean reading experience. This is a bait-and-switch. Paying the fee does not remove ads; it merely replaces the lock screen ads with a home screen that is almost entirely dedicated to selling you more products. My "ad-free" home screen has exactly ONE row for my own books. The rest is a barrage of targeted sales pitches disguised as "recommendations." Here is the unfiltered, unedited list of sales channels that dominate my device: Recommended For You In Kindle Unlimited Try Unlimited Reading & Listening More From Authors You Know Quick Reads For You New Releases In Kindle Store Listen to Audible On Your Kindle Amazon Original Books For You Books You May Like In Kindle Unlimited Books You May Like Discover Your Next Read Page Turners Just For You If this is "ad-free," the word has lost all meaning. It is an insult to the customer's intelligence. But the user-hostile design doesn't stop there. For anyone with a substantial library (I have over 200 books), the device is functionally unusable. The library management is an embarrassment of lazy programming. Your only filtering options are "Read" and "Unread." Want to find your currently "In Progress" book? Tough luck. You'll have to scroll endlessly. Worse, the UI actively works against you. If you accidentally tap the wrong book, it immediately replaces your actual current read in the quick-access bar at the bottom. To get back to the book you were just reading, you are forced to manually dig through your disorganized library to find it again. It's a baffling, infuriating flaw. This isn't a premium reading experience; it's a predatory ecosystem designed to frustrate you into further purchases. It fails at the most basic functions of a digital library. I am returning this device and going back to my tablet, which ironically provides a far superior and less manipulative reading experience. Do not make the same mistake I did.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi FrustratedReader,
      Thanks for your feedback. I am sorry the Kindle Paperwhite didn’t meet your expectations. The “With Special Offers” version helps keep the price of the device low by showing sponsored ads, and the $20 fee removes lock screen ads—but I understand the home screen recommendations can still feel intrusive.

      I also appreciate your comments on library management and navigation, and am sorry for any frustration caused. If you’d like, the Amazon Customer Support team can offer tips to help manage your library or explore other options. Feel free to reach out directly at 1-888-280-4331. Thank you again, have a good day! AmazonDevices

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!! Such a great product for travel, or anywhere! You can make the font large, easy to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon - Kindle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter, she loves it and takes it everywhere. Great little device that is easy to navigate and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my girlfriend. She uses it pretty much everyday. That's a win to me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what my wife was wanting. She loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, good value, screen is clear and convenient

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like every Kindle, a great reader for use in any place. Very good battery performance

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So much better on my eyes than my phone. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reading made easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has not received this yet, its a Christmas gift. But I know he will love it. I have one as well and its so nice.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Kindle review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good to read books, weight light, confortable to travel and read book an a plane

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it perfect for by the pool with no glare or late night reads

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate, fast charging, and charge last a long time. I like that I can change the size of the font as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for travel and lowlight environments!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial set up of the internet and account settings was a bit confusing and frustrating (thanks to reddit for helpign figure it out!). However, after finally setting it up, pretty simple to use. It is easy on the eyes when reading on the plane or in bed at night. Heads up, this is NOT the ad free version. If you get this one, you’ll have ads until you remove them manually. Over all, would recommend getting if youre a casual reader or you would like to vet into reading more often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I learn how to use it, I think this will be perfect for my elderly mom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always preferred a physical copy until trying the paperwhite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to enjoy books and easy to find most books at home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Reading!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Nice for reading books from a number of sources.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loved it and has read 5 books on it since he got it in Dec

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Daughter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is happy im happy. Its what she asked for and has delivered great

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello ThomasJ,

      Thank you so much for sharing this wonderful feedback! We're delighted to hear that your daughter is happy with her Kindle Paperwhite (16 GB), and that makes us happy too!

      There's nothing quite like seeing a child excited about their gift, especially when it's something that encourages reading and learning. The Kindle Paperwhite's 16 GB storage provides plenty of space for thousands of books, and features like the glare-free display and adjustable warm light make reading comfortable anytime, anywhere. It's wonderful to know that the device has delivered exactly what she was hoping for.

      We appreciate you taking the time to share your positive experience, and we hope your daughter enjoys many great reading adventures with her new Kindle Paperwhite! AmazonDevices