Customer Ratings & Reviews
- Model:
- B0CFPTK5JG
- |
- SKU:
- 6602809
Customer reviews
Rating 4.9 out of 5 stars with 1056 reviews
(1,056 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Kindle Paperwhite (16 GB) for its portability, overall performance, and impressive battery life. Users appreciate its convenient size, amazing screen quality, and lightweight design. While some find the user interface a little clunky and the price a bit high, the glare is minimal. Additionally, the available storage capacity and speed are well-received features.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Unrealistic exchange policy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item on Black Friday for my mother for Christmas. When she received it on Christmas she realized she wanted the Kindle Scribble. She just wanted to exchange the item and buy a more expensive item but because she wasn’t a a member she couldn’t exchange the item but $50 more she could. It’s unfortunately after spending hundreds at best buy for Christmas. I perfer to purchase at stores but situation like this make you wish it was bought at Amazon.
This review is from Amazon - Kindle Paperwhite (16 GB) - 2024 - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
I tried
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really tried to like the Kindle but didn’t. I thought it was blurry, slow to load and had an overall cheap feeling. I returned product to store the next day.
This review is from Amazon - Kindle Paperwhite (16 GB) - 2024 - Black
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi SUSANC,
I'm sorry to hear that the Kindle Paperwhite didn't meet your expectations. Unlike tablets or smartphones that use LCD or LED screens, the Kindle uses an E Ink display, which refreshes more slowly. This can make actions like page turns or menu navigation feel a bit less responsive.
The Kindle Paperwhite is designed specifically for reading, with a focus on simplicity and long battery life rather than high-speed performance. Its processor is intentionally less powerful to support those priorities. I hope this helps clarify how the device is intended to function. Hope you a great day!
Rated 1 out of 5 stars
So upset it did not live up to my expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for the kindle scribe but I was disappointed. It was extremely slow and for the price I expected more. It needs to be redesigned. There is a lag and sometimes a ghost screen.
This review is from Amazon - Kindle Paperwhite (16 GB) - 2024 - Jade
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Tanya,
We are sorry to hear you are not enjoying your Kindle Paperwhite. A weak or unstable wifi connection may be causing the lag. If you are able to verify your devices connection to wifi. If you have further questions or need assistance please call us! Amazon customer service is available 24/7 for assistance on your device. You can reach us at 1-888-280-4331.
Hope that helps!
- Pros mentioned:Overall performance, Portability, Screen quality
Rated 5 out of 5 stars
Get one, seriously.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Kindle Fire before but wanted to read outside in the sun. Decided to buy a Kindle after a friend raved about hers. What an experience, it's like night and day. There's nothing like reading on an e-ink device like this, and it loads so smooth. I've read 3x more books thanks to this Kindle, borrowing them from the library. I take it with me in my purse to keep me company during waits at the bank or post office or on my commute.
This review is from Amazon - Kindle Paperwhite (16 GB) - 2024 - Jade
I would recommend this to a friend Rated 1 out of 5 stars
Ad Supported
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is ad supported version that displays ads on the lockscreen and it doesnt say this anywhere in the product description.
This review is from Amazon - Kindle Paperwhite (16 GB) - 2024 - Black
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello BBuyElite! Thank you so much for your feedback. We are constantly working on our messaging to be sure customers get the experience they are expecting with these devices. The ad supported version of this Kindle is slightly less expensive than the one that is not. One thing we do offer is the option to pay a one time fee to remove these ads for this device that you can do through your Amazon profile online or by contacting Amazon Customer Support at 888.280.4331. I apologize for any confusion on the product details information and I do hope other than this, that you do enjoy your new Kindle and that you have a fantastic day!
Rated 1 out of 5 stars
Disappointing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Slow scroll rate and slow response. Difficult to use other sources for books besides Amazon. Planning to get rid of it.
This review is from Amazon - Kindle Paperwhite (16 GB) - 2024 - Black
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Good Morning -Reader,
Thank you for your feedback on the Kindle Paperwhite. I am sorry to hear of the performance issues you are experiencing. This sounds very frustrating. Here are some suggestions that might help:
For the slow response:
Make sure your device is updated to the latest software.,
Try restarting the device Remove unused books/documents to free up storage and disable page refresh in Settings if you haven't already.
For using other sources:
The Kindle also works seamlessly with Library Apps such as Libby. You can sync your library card to the app, check out a book and as soon as you Kindle connects to Wi-Fi the book will automatically download.
Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you!
- Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Great for Readers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t read in years and recently got really into a fantasy series. the books were huge and i wanted a better way to take them on the go. no compaints!
This review is from Amazon - Kindle Paperwhite (16 GB) - 2024 - Black
I would recommend this to a friend Rated 5 out of 5 stars
great buy i love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.has been great use so far, already have been reading so many more books. also really glad i still could get the 3 months free kindle unlimited even without purchasing directly from amazon. very light and can fit easily in my bag. battery life is also great, i charge it to 100% and it’ll last about 2 weeks
I would recommend this to a friend- Pros mentioned:Battery life, Portability
Rated 5 out of 5 stars
Worth every cent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Christmas gift to myself, battery last forever, not heavy at all, easy to carry and bring with you anywhere.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Kindle Paperwhite is a great buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Kindle Paperwhite! It’s lightweight and the battery lasts so long!
This review is from Amazon - Kindle Paperwhite (16 GB) - 2024 - Black
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
Best Birthday Gift Ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Have had it for two months and increased my reading and speed. With the kindle unlimited membership I can read so many books without paying or having to worry about late fees at the library. If there’s any con to the product it would be the price. A bit expensive for what you get, but it’s worth to me as someone who now reads 12-15 books a month.
This review is from Amazon - Kindle Paperwhite (16 GB) - 2024 - Jade
I would recommend this to a friend Rated 5 out of 5 stars
The perfect gift, she loves it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Of course! Here’s a draft for your review: **Title:** The perfect gift, she loves it! **Review:** I got this Kindle Paperwhite for my wife and she is absolutely thrilled with it. She loves to read, but was always frustrated by the screen glare on her old e-reader, especially when she wanted to read outside. This model has been a complete game-changer for her. The anti-glare screen is incredible and makes it easy to read comfortably in any light, even bright sun. She says it's like reading a real book. A perfect upgrade!
This review is from Amazon - Kindle Paperwhite (16 GB) - 2024 - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Gift for Readers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife for Christmas and she has used it every day since. Obviously, she loves it.
I would recommend this to a friendRated 5 out of 5 stars
LOVE!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE my Kindle. So easy to use and I feel like I read faster with it!
This review is from Amazon - Kindle Paperwhite (16 GB) - 2024 - Black
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Loved it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this one until I got my hands on the colorsoft. The size is perfect!!
This review is from Amazon - Kindle Paperwhite (16 GB) - 2024 - Black
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Daughter loves her Kindle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for our daughter. She wanted to clear up space in her room as she had read many books. She really likes using the Kindle for its convenience as well as how easy it is to use and read it.
This review is from Amazon - Kindle Paperwhite (16 GB) - 2024 - Black
I would recommend this to a friend Rated 5 out of 5 stars
A Travelers Delight
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful companion for adventures! I have it with me wherever the road takes me. It makes the other dwarves jealous as well. Especially Ballin and Dwallin. I can take my whole library with me. It even fits in my pocket with my new precious ring I found. Now all I need is a portable arm chair to go with me.
This review is from Amazon - Kindle Paperwhite (16 GB) - 2024 - Black
I would recommend this to a friendRated 5 out of 5 stars
Great value!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I expected, can store more then enough books
This review is from Amazon - Kindle Paperwhite (16 GB) - 2024 - Black
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Kindle review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just received my paper white kindle and I love! I have been wanting one for a while. I actually got it for my birthday! Would definitely recommend!
This review is from Amazon - Kindle Paperwhite (16 GB) - 2024 - Black
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Improvements on Kindle 2024 are terrific!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Kindle I have owned. Battery life is so much better than previous generations. Glare free and warm light makes reading in the dark so much better.
I would recommend this to a friend







