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Customer Ratings & Reviews

Your price for this item is $135.99
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Customer reviews

Rating 4.7 out of 5 stars with 687 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Kindle Paperwhite 32GB for its ease of use, long battery life, and lightweight design. Many appreciate the adjustable screen brightness, waterproof functionality, and ample storage. Positive feedback also highlights the device's comfortable reading experience, minimizing eye strain. While some users noted minor issues with page turning and software responsiveness, the overall sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 687 reviews
  • Rated 2 out of 5 stars

    won't buy from best buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor responce to emails asking about shipment, ordered 3 weeks before Christmas and didn't recieve until after new years

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 1 out of 5 stars

    Kindle paperwhite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paperwhite is a wonderful device. it is so much lighter than my old kindle.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very small unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is very small and seemed like all I was doing was clicking to turn to the next page.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expected more.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sorry but i was really looking to get this and I got it and It sucks the quality is not what I expected.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too restrictive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it. Hated it. Went with Kindle Fire 7. Way better!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Couldn’t get it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried reading the tutorial but it jumped to page 400! Wouldn’t swipe!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kindle Paperwhite E-Reader Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my granddaughter for Christmas. I am very happy with this order - I was waited on in the store promptly and efficiently. They had to order the product in to the store but I received this order in a timely manner. I am quite satisfied.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not buy a kindle from Best Buy again.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a backup for the kindle I use. I downloaded all of my books and kept it charged. I just turned it on and the battery is totally depleted, although it was charged 2 weeks ago and never used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Another Kindle in the garbage..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my 5th Kindle..love it while it works which is never that long..I have had this one only a month and it has frozen up as usually..I think this will be my last kindle..too bad!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor workmanship

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sopped working Just over a month after I bought it- really!! Extremely disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    get the protection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even last two years for my wife. If you purchase this, add on the protection plan. $150 down the drain.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return.. would lose bluetooth connectivity and slow response time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    late late late

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this order was ten days late. I could of driven to the local best buy store in an hour

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too slow to work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So slow it was not possible to use. Not useful tool.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nopes for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kindle Kwit for no apparent reason after a week and a half of use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my kindle paperwhite, I can read on it and store many books. Can read in the sun without glare. Perfect to take anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kindle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! Read alot no problems well made for people who likke to read

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best eReader!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple e-readers but this one is the best one! Small, sleek, no bezel, smooth software while reading and plenty of storage for ebooks and audio books.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Love the waterproof feature for pool days. 4 stars only because it still uses micro USB for charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the Twilight Blue. i also have the black but the twilight Blue ups the look much more! mind you i am not a person that likes blue but this is a very nice shade. I think its almost blue /green but more on the blue side. cant explain it but It looks more premium with the blue shade. I purchased this for the 8GB black was too small storage and needed 32GB so I got this.

    I would recommend this to a friend