Customer Ratings & Reviews

Excellent unit for home users. Super easy set up no issues at all

The signal is solid when near the router. The moment you go outside the signal is non existent. I plan to experiment with placement (I have two), but I would not recommend this product for someone looking to have WiFi in their front or backyard. I’m also experiencing issues with my printer over wifi (due to frequency range). There are adjustments that have improved this, but it’s not perfect. Will continue to play with the settings.

Appreciate the user friendly interactive screen. Easy installation. Nice looking.

It’s gives fast Internet speed and easy access. It was getting very hot was not working properly once it gets hot it shuts down. There’s no live customer support only via chat I tried that did not work well for me and I returned this item.

Great internet, easy to set up, lots of features. My favorite router I’ve owned

This was the easiest setup,I have ever experienced with a Router. My WiFi signal is also excellent.

A welcome to our family, replacing two Net gear 6 products. My only downside, is you need Android 8 or above to download the install app to your cell phone. Probably not an issue for most, just love my Samsung Active, yet its Android 7. I used my wife's newer Iphone to finish the install. Has not dropped a connection at all

Excellent speed and radius. Shoudl have purchased sooner

Great router expensive but amongst the best i have ever bought

Excellent connectivity, very strong signal all while being easy to set up. The front touch screen shows several categories of very useful data. The live network activity is especially helpful. Does is work as advertised: yes, Easy to set up: yes, Set and forget: yes, powerful signal: yes, looks sleek n cool: yes…do I which i could change the color of the led on the bottom: ….also yes

Product works great and as planned for use. Great purchase and would buy again and f need be.

Replaced a Cisco Meraki WiFi router with the Alien and have been quite happy so far (3 weeks). Wifi 6 speeds are very good, overall WiFi range has been equal to the Meraki but with slightly faster speeds. Only issue I’ve noticed is how iPhones in our condo take a little bit to get a data connection when the router is bandwidth steering the device from the 5ghz network to the 2.4ghz network. I created static IPs for the phones and that seems to have helped a bit.

a smart, powerful router that is a breeze to set up.

Very easy to set up. Huge amount of features. A little pricey but you get what you pay for.

Awesome. Significantly better than what I had with the linksys mesh system.

Very strong signal works better than anyone ive ever bought

This Router is one of the strongest Routers I've ever had. Unfortunately the signal strength is a bit wonky, mostly due to the types of houses and thr materials used, but you can always use the 4 included ethernet ports to make sure your connection is at MAX. Speaking of max, did you know you can have about 5 and maybe even more Wifi Networks? If you have Gigabit internet, this is the one to use.

very easy setup and also can look at my speeds and has a built in gaming mode for any kinda gamer

Excellent build. Reliable performance. Programable.

First the good - the physical design of the router is *fantastic*. I really like the information screen, the app UI is great, and there are a ton of options for you to tweak. A lot of effort was put into the experience, and it shows. This is the only router I've ever owned that I want to show to other people - it's that cool. Unfortunately the positives for me end there. First off, at this time of this writing, if you want to use a secondary DHCP server with this device (such as the optional one included with a pi-hole) you are out of luck. You cannot disable the internal DHCP server. You can try to work around it by restricting the address range the router DHCP server hands out, but it's an ugly workaround. While a typical user probably wouldn't run into this issue, it is a fairly common feature on most routers. The other option is to set the router to bridge mode, which turns it into a glorified (and expensive) wifi access point only. If you do set the router to bridge mode, the guest network stops working. I realize that most normal users won't be running in bridge mode, but guest network is basic wifi router functionality. Next, this router doesn't currently support WPA3. This feature will become more and more important in the future and other routers in this price range do support it. Finally, the speeds just aren't amazing. I got roughly equivalent speeds out of the Plume SuperPods I replaced with this. Not a great first impression, especially since this cost a *lot* more than the SuperPods. I'm honestly not sure who this product is aimed at. Normal users who just want a set it and forget it wifi experience would be better served by something much cheaper, such as one of TP-Link's Deco line. Prosumers who want more control (which I like to pretend I am) will be disappointed in the baffling decisions surrounding some of the more advanced features, and the lackluster performance. These people would be better suited with Ubiquiti's UniFi line, or TP-Link's Omada. Maybe people dazzled by the design (which I totally am) and not price sensitive will be able to forgive the issues. I'm going to try the ASUS ZenWiFi XT8 and hope for a better experience. I was hoping the Amplifi Alien could fill my niche of not being interested in maintaining UniFi type access points but wanting more features and control than consumer offerings. Unfortunately, this router doesn't cut it.