Customer Ratings & Reviews
- Model:
- A1365H11-1
- SKU:
- 6482796
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Anker PowerCore III Sense 20K USB-C Portable Battery Charger's impressive battery life and convenient size, making it ideal for travel. Many appreciate its ease of use and the inclusion of a USB-C port. While some find it a bit heavy and pricey, the overall positive feedback highlights its excellent performance and design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Size, Usb-c
Well made power bank
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look and feel of this power bank. The fabric top is a nice touch vs the normal plastic covers. It comes with 2 USB A ports and 1 Type C. That is plenty for the size. Speaking of size it is about the size of my Iphone 13 pro but thicker. I took it for a few days of travel and it kept my Ipad, Iphone and Bose Wireless Headphones all charged over 3 days. I liked not having to run for an outlet especially when living out of a suit case. The only cons with this are the included USB cable is short and they do not include a type c fast charging brick. For the price that should have been included. The Trickle charge is nice for small items like Air pods or headphones. This keeps the power for larger devices like Ipads and phones.
I would recommend this to a friend Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the battery does not last what it says and it takes a long time to charge to 100%
No, I would not recommend this to a friendDefective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received dead battery; had no charge out of the box and would not charge even after being plugged in for hours. If it’s a controller issue then unfortunate there is not power button or reset
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- Another wall charger/plug
- Another cable/wire
- Another wall outlet
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Battery life, Size, Usb-c
Yes, this is the one you want.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this powerbank; this is the second one I have purchased. I use them together on my bike when I am doing long tours, but I always have one on my bike even for errands around town. They fast charge my iPhone several times on one full charge, and the extra ports lets me charge my vape, headphones, and lights. It will even charge my iPad when I’m decking in bed watching movies, so I don’t have to use some long extension cord nonsense. I’ve had nothing but success with either one of them, and it fits in my front or back pocket if I need it too. So if you’re wondering, yea, this is the one you want.
I would recommend this to a friend - Pros mentioned:Battery life, Charging speed, Size
Days of battery!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this battery bank, it has charged my S21 ultra 4 times now and still have some left. How can you not want a power bank in your arsenal especially if you are traveling or camping. The size is super small for a 20kmah battery and light weight. Adding it to your pocket, book bag or purse will not be hard and will not make you feel weighed down. Charging is super fast for my fast Charging phone, takes about 2 hours for a charge instead of 6 with my old power bank. Also, this was able to charge my wife's GoPro and Her DSLR camera when we tried that as well. This is great because she always has to find an outlet at weddings to keep the extra batteries charged, but that is no more! Get one of these, they are worth every penny!
I would recommend this to a friendBrand response from Anker Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with an 18-month warranty, and anytime you need help just let us know.
Email: support@anker.com
Phone number: +1 (800) 988 7973
Not worth it, quality issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first it was working great, but all of a sudden it will not charge any device, if i double press the buttom all the lights will turn on for a second and then turn off...
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
It was not so good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if this works properly because it really didn’t work for me
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
How to find if it is charged
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if is is charged full or not. How to know if it is full or not?
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
Normally, this battery takes about 6.5 hours to fully recharge with an 18W PD wall charger and a USB-C to USB-C cable. To help us pinpoint the issue, please let us know the following information:
- What model and type of wall charger/AC adapter you are using
- If the battery charges fine with another wall charger and cable
- About how long it takes to recharge the battery (if it will charge fully at all)
Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Battery swelled up
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery ended up swelling up. For the price, it didn’t last long.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Marvin Goldberg
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. would not charge fully. bought energizer which had multiple charging ports for a and c cords. don't buy this
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Battery life, Charging speed, Usb-c
Works for phones and tablets
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it's a handy product to charge phones and tablets, which is what it's mainly advertised to do. I gave it a shot because other reviewers said it charged their laptops. For my Dell Latitude 7420, it slowed the rate of battery use. For my Dell XPS 9305, it said it can't charge it all and told me to plug in the power adapter it came with. Further research by me revealed that most laptops need a 65W charge, and this delivers a 20W charge. That's appropriate for phones/tablets, and it's my fault for not doing all my research before purchasing. The reason for 4-stars instead of 5, is that when I plugged in my Fitbit Versa 2, it supposedly reached a full charge in suspiciously fast time. When I put my Fitbit back on, it didn't function properly and said the battery was extremely low like it didn't charge at all. The Fitbit can be wonky occassionally, but I'm afraid to try charging it with this power bank again. I trust it for my iPhone and iPad, though.
I would recommend this to a friend Defective item and can’t return it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item never worked. I bought it for a trip and charged it the night before. When I got to the campground, it never charged my devices. It never lit up. It is a $65 brick. By the time I returned from my trip, it was no longer returnable. This is ridiculous.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please let us know the model of your device(such as iPhone 6 or Galaxy S8) and try the following steps to see if the issue persists:
- If another known working cable helps
- If the PowerCore works properly with other phones/devices or not
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Defective open box purchase.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective open box purchase. I had the same issue as other reviewers with the status light only flashing 1 bar while charging, even after 3 days. I tried using it and it never worked. Known good cables used and tested cables after trying on power pack.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- To recharge the battery itself, try another wall charger, wall outlet, and cable
- To charge another device, try another cable and try the powerbank on another device
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
not charging
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it back in oct 4 and now it is no longer charging. very disappointed. i have one last longer than this.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Battery life, Charging speed, Usb-c
This battery charger is a powerhouse
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Anker - PowerCore III Sense 20K mAh 20W PD USB-C Portable Battery Charger is a powerhouse in that it takes about the same amount of time to recharge as others but it charges my iPhone 12 fully 5 or 6 times before it runs out of juice. It charges my phone extremely fast as well. The USB-C 20 watt charging keeps up with the latest technology and you can charge and recharge from the same port. It also has two USB-A ports as well and all ports can be used simultaneously. This is not a pocket charger but will fit in a bag just fine. The aesthetics are nice as well with the cloth look to the cover. Best battery I’ve ever used.
I would recommend this to a friend Not recommended.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with this product, especially being from anker. 4-5 charges max and its empty.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Defective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After plugging in for days, the battery only has one flashing light.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- Another wall charger/plug
- Another cable/wire
- Another wall outlet
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
This device doesn't come up with charger.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How to chare this device. It has only one cable. It is so frustrating to charge it. Planning to purchase aditional device that would help me to charge this nonsense power bank. It doesn't come up with charger.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
returned item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it back, returned it, bought a my charger device, the person who asisted me was excelllent
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
No wall plug adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not come with a wall plug adapter! As an Apple user, I did not the correct one jus† lying around. Probably not a problem for Windows users/
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!