Customer Ratings & Reviews
- Model:
- A1281H11-1
- SKU:
- 6405177
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the PowerCore Metro Essential 20000 mah USB-C PD Portable Charger's long battery life and USB-C compatibility. Many also highlight its ease of use, compact size, and lightweight design. Positive feedback also includes its capacity and quality. However, some customers found the instructions to be lacking.
This summary was generated by AI based on customer reviews.
Portable charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was impossible to use. It requires all these attachments that I don not have. Don’t recommend this product at all. Very disappointed
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
-What You Get: PowerCore Essential 20000 PD, USB-C to C cable, travel pouch, welcome guide, our worry-free 18-month warranty, and friendly customer service. (USB-A to C cable and Power Delivery wall charger not included.)
- To recharge the battery itself, try another wall charger, wall outlet, and cable
- To charge another device, try another cable and try the powerbank on another device
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Couldn't Get It to Charge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the item and tried unsuccessfuly to charge for more than 24 hours. I used two different PD Chargers but it will not charge. So, I am the product to Best Buy. I really wanted this to work.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours. We do hope you could reach out to us via support@anker.com or call us at +1 (800) 988 7973 and give us a chance to make things rigth for you if you have any problems with your next purchase. We are always ready to help.