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Customer Ratings & Reviews

Anker - PowerPort 5W Qi Certified Wireless Charging Pad for iPhone®/Android - Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 440 reviews

88%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 24 Reviews
  • Rating: 1 out of 5 stars

    Worked Great for 45 days

    Posted
    Chris
    • My Best Buy® Elite MemberElite Member

    Worked great for just over a month then no longer charges. The blue ring is on but nothing happens. Tried multiple power supplies (both 5W and 10W) and multiple cables. Still nothing. Expected much more from Anker but I guess the name doesn't make a difference. Just beware . . .

    No, I would not recommend this to a friend

    • Brand response

      Anker Team

      Sorry to hear this, but we do have a warranty for these situations. Give us a call with your proof of purchase.

      800-988-7973 anker

  • Rating: 1 out of 5 stars

    Does not work w/ my iPhone 6 as advertised

    Posted
    htbmd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this when it was on sale during 2018 Black Friday sale event, but it does not work w/ my iPhone 6 nor my wife's iPhone as advertised in the listing/item description. Very disappointed. Will return.

    No, I would not recommend this to a friend

    • Brand response

      Anker Team

      Qi charging is only supported for iPhone 8 and above. anker

  • Rating: 1 out of 5 stars

    Horrible product

    Posted
    Murph
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Thought I would really like this. Have to unplug and plug back in for it to work. Takes about 5 hours to recharge my Galaxy 7. Also, causes a weird crackling noise when charging.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Does not work.

    Posted
    Los813
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am very disappointed since the charger would not charge any of the android phones that were placed on the device. The lights flash blue, but the charger never connects to the phone.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Read the fine print.

    Posted
    TLM1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It does not work with an iPhone 7 plus. After ordering, testing, and getting frustrated because it looks like it is working, go back and read every word of the description.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Stopped working

    Posted
    Melany
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this item after Christmas and it stopped working in January. I had purchased 2. The other is still working so far

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Hardly charges iphone

    Posted
    KrisE
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The pad is really slow at charging my iPhone. Let my phone on the pad for over eight hours while i slept and my phone wasn’t fully charged.

    No, I would not recommend this to a friend

    • Brand response

      Anker Team

      What type of iPhone do you have? anker

  • Rating: 1 out of 5 stars

    Doesn't work, don't buy!

    Posted
    Rocky
    • Verified PurchaserVerified Purchase

    Instructions are worse than useless. If you have a problem, you are out of luck. Very disappointed in Best Buy. Can't reach anyone for help.

    No, I would not recommend this to a friend

    • Brand response

      Anker Team

      Have you sent an email to our support line? Support@anker.com anker

  • Rating: 1 out of 5 stars

    Not compatible

    Posted
    Heather
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Although description states the charger is compatible with an Android, it is not!! Just wasted my money due to false advertising!

    No, I would not recommend this to a friend

    • Brand response

      Anker Team

      It is compatible with Android phones that support Qi charging. You can check if your phone supports this technology here:
      https://www.qinside.biz/en/wireless-charging/qicheck anker

  • Rating: 1 out of 5 stars

    The pad works great but the cable

    Posted
    Sarahmartin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The pad works great but if you check the specifications they advertise a 10ft cable , actually its only 1ft

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Disappointed

    Posted
    MamaMoose
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Doesn't work for our IPhone 6 or LG phone. Was under the impression from website this Charger was "universal"

    No, I would not recommend this to a friend

    • Brand response

      Anker Team

      This will work for any phone that is Qi-compatible. anker

  • Rating: 1 out of 5 stars

    Won’t work on iphone

    Posted
    Willie
    • Verified PurchaserVerified Purchase

    Charger don’t work for my iphone, so i think it must work on another different cellphone.

    No, I would not recommend this to a friend

    • Brand response

      Anker Team

      What kind of iPhone do you have? Anything under iPhone 8 will not work with wireless charging pads in general. anker

  • Rating: 1 out of 5 stars

    Not good

    Posted
    Rafael
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    You have to be very precise in the way you place your phone, otherwise it wont charge.

    No, I would not recommend this to a friend

    • Brand response

      Anker Team

      Sorry to hear this. This shouldn't happen. Send an email to support@anker.com with a picture of your receipt so we can help you further with this. anker

  • Rating: 1 out of 5 stars

    Dead on arrival.

    Posted
    Kirk
    • My Best Buy® MemberMember

    Unfortunately the one I got was dead on arrival so I can’t give an honest review.

    No, I would not recommend this to a friend

    • Brand response

      Anker Team

      Sorry to hear this. What type of phone do you have - you'll want to make sure your phone supports Qi charging:

      https://www.qinside.biz/en/wireless-charging/qicheck anker

  • Rating: 1 out of 5 stars

    Not good for iPhone

    Posted
    Smitty
    • Verified PurchaserVerified Purchase

    Doesn’t work anymore piece of trash I wish I could send it back to y’all

    No, I would not recommend this to a friend

    • Brand response

      Anker Team

      If you have your receipt we can definitely incur the warranty on it. Send an email to support@anker.com! anker

  • Rating: 1 out of 5 stars

    Useless

    Posted
    Saga
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought 2 . Opened one. All it did was overheat the phone. NO CHARGE.

    No, I would not recommend this to a friend

    • Brand response

      Anker Team

      What type of phone do you have? anker

  • Rating: 1 out of 5 stars

    Broke

    Posted
    Dbutt12
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Worked great for about a week and then it just stopped working

    No, I would not recommend this to a friend

    • Brand response

      Anker Team

      Sorry to hear this. Send an email to support@anker.com with a picture of your receipt! We'll help from there! anker

  • Rating: 1 out of 5 stars

    Did not work for my IPhone XS Max

    Posted
    Tameka
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Soon as I opened the box. It never charged my phone.

    No, I would not recommend this to a friend

    • Brand response

      Anker Team

      It depends on the type of phone you have. Some phones are not Qi compatible. anker

  • Rating: 1 out of 5 stars

    Crap!

    Posted
    Nicole
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Crap broke in first week wouldn’t buy it again. Don’t buy it.

    No, I would not recommend this to a friend

    • Brand response

      Anker Team

      Sorry to hear this! Send an email to support@anker.com with a picture of your receipt so we can help with the warranty! anker

  • Rating: 1 out of 5 stars

    Slow Charge

    Posted
    Eddie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Extremely slow charger. Returned for higher amp charger

    No, I would not recommend this to a friend