Customer Ratings & Reviews
- Model:
- A1340011
- SKU:
- 6556968
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Prime Power Bank for its exceptional battery life and rapid charging speed. Its portability is also praised, with users considering it the best portable charger available. The device's capacity can be easily monitored via an app, and the display provides valuable information. However, some customers have noted that the power bank is larger and heavier than expected.
This summary was generated by AI based on customer reviews.
Power brick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works nice for power for everything, ipad and, Alienware laptop
I would recommend this to a friendCharger bank
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a champ and being a total tech member saved me money
No, I would not recommend this to a friend10 out of 10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This powers everything it’s a monster power supply
I would recommend this to a friendGood Choise , but expensive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i think this product is one the best in market , but its expensive
I would recommend this to a friendCustomer Service & Support have gone downhill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have stopped purchasing Anker Products. Their Customer service and support has gone downhill. They make you jump through so many hoops to give service. Even when you give them all the details they request, the seem to ask for them again. There are better manufactures out there and I would avoid
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Its alright
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, the battery didn't last as long as i expected it to. The battery itself just drained quicker than i was expecting it to last.
No, I would not recommend this to a friend2 kids dual chargers work great until....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.at 6 months to the date it give me a error code. ive used it 19 times says the app. The error is e1113 saying the battery is too cold. its not cold and prob around 90 degrees.. I love anker kinda let me down... I hope best buy can help for a return
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards
- Pros mentioned:Charging speed
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a fast charging device but also not lasting.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Drone Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it says it does but the charge is not strong enough for drone remotes
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Product not ready for the market
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product isn't ready to be on the market. I love Anker products, they are the best but this particular product isn't what they say it is. I had 4 of them hoping it would work out each time and each time I had to get a return. I tested it extensively. Kind of broke my heart because I love Anker so much.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Not Impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these and returned them both because they would not charge. Anker products are usually great so this had to have been a quality control issue.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Battery life, Charging speed
A must have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I figured id start off this review with saying that the battery packs capacity is 27,650mAh. Because fkr whatever reason, it doesnt say that anywhere in bestbuys pictures or discription. It focuses on the power it can deliver. Now that, thats out of the way this battery is amazing. I was on the fence on spening so much on a battery pack but as soon as i messed around with it. Thought thoughts went away. It charges my electronics with no issue. I carry this around with my Rog Ally if i know im not going to be around an outlet for more than 2-3 hours. And ive noticed it can charge it twice. Even more if you charge it when its powered off
I would recommend this to a friend - Pros mentioned:Battery life
Gaming laptops
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dor charging gaming laptops on the go. I have a alienware x17 and it can change at 240watts and doubles my gamIng time
I would recommend this to a friend - Pros mentioned:Capacity
No listed capacity.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be the dumbest thing I've ever seen on a major retailers product listing. Literally the SINGLE most important aspect of the product, and the only deciding factor if you buy it or not. The page could be completly blank, and just list capacity and wattage, and it'd be perfectly fine. Best Buy Literally screwed up in the most crucial, and onlu way that REALLY matters. Dimensions, wattage, and features are completely irrelevant without knowing the capacity. Still bought one, but not from Best Buy. I went to a different retailer, one who knows how to properly advertise an item. The item itself is awesome, but 1 star for Best Buy forcing me to buy it elsewhere. Its like 27k mAh for those wondering. Best Buy should pay me for saying that, and having to do their job for them. Might sound like I'm being a bit harsh/petty, but i have total tech warranty, so i want to buy from best buy. Needed a power bank and this was THE THIRD ONE they had without listed specs. shouldnt have to be cross referencing items from best buy across 4 open tabs, trying to figure out what it even is that im supposed to be buying. Ridiculous...
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Not enough info to make an informed purchase.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a lack of important information on this product. Can't buy something without specs. Please elaborate on this product.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
WRONG PRODUCT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is NOT the 737. Its a mistake on Best Buys part.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,