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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 193 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the Prime 27,650mAh Power Bank's impressive battery life and high-quality construction. The informative display and convenient portability are also frequently praised. While some find it larger and heavier than expected, many feel the size is justified given the substantial power capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 193 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best charger ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this on a daily and helps me keep all my stuff full with battery

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect powerhouse

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing powerbank that does everything you could possibly need it to do. (With the expection of wireless charging)

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably yhe best portable power bank ive ever purchased!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Power bank

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s super fast on charging everything I could have not found a better power bank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anker Power Bank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best! 10/10 The best item in best buy, Best Power Bank

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Power Bank

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best power bank for me. Charge my Ipad, Phone and my Aviation GPS before every flight or when i most need it

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Great Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple Charges and with a Charging Base able to charge to full from 0 in less than 2 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good thing to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traveling in Africa where power isn’t always available. This device has kept the cell phones charged.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and fast one happy satisfied customer…..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    useful pb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The provided pouch is very useful to carry this. I made my laptop battery as 2x.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Charges fast. Bought to use with rog ally and is great.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg great product product. size is bigger than the image

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because I needed a power source on hand for emergencies.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to charge my ROG ALLY and it works amazing!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ankler Power Pack

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great device that serves its purpose on the go and at home.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beast, it charges laptop not problem. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Super Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Purchase, best item i Had bought in years!!!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Charges my laptop real quick. It's sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding accessory!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love the most about this power supply is that it will show you the incoming and upcoming voltage during charging. I’ve been able to use this to find out the charging capabilities of my charging cables, which has allowed me to toss out some of the weaker ones, which has been pretty handy.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 1 out of 5 stars

    Worthless brick after 5 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a way to get more laptop & device runtime when travelling a bit before a trip we took over the Christmas holidays. It worked for the trip and for a few months afterwards, but it's now the beginning of May, and it's useless. From "fully charged", it manages to charge a laptop at about 45W for all of about 10 minutes before it dies. The screen shows the charge drop gradually, then by the time it reaches about 85-90%, it'll suddenly shut off with a red 0% indicator. A USB C meter will show it's delivered a few hundred mAh over that time, a far cry from the 27000 claimed. Charging is also similarly broken. On one of the weakest USB C chargers I have (a USB C outlet on an anker power strip I have at my desk), it'll charge at 19W, gaining about 5% charge per minute and "completely charged" in about 20, which is physically impossible with that power input over that time. Both discharging and charging behaviours are 100% repeatable. This was a $200 power bank. It's now a $200 brick.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards anker