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Customer Ratings & Reviews

Your price for this item is $92.99
The comparable value price is $109.99

Customer reviews

Rating 4.8 out of 5 stars with 62 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are impressed with the Prime Power Bank (9.6K, 65W, Fusion)'s battery life and capacity. Positive feedback highlights the helpful battery life notifications and the power bank's ability to simultaneously charge its internal battery and external devices. Its compact size is also appreciated, while its capacity is deemed sufficient for daily needs. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-62 of 62 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job charging my devices and provides enough power to boot my laptop. Recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to deal with customer service. They just stop communicating after they tell you they’re not going to do anything. Stay away from this company.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

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