Customer Ratings & Reviews
- Model:
- A3912Z11
- SKU:
- 6331585
Rating by feature
- Sound Quality
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers enjoy the Soundcore Liberty Earbuds for their exceptional sound quality, long battery life, and affordable price. Many users find them comfortable to wear and appreciate the secure fit. However, some users have experienced connectivity issues, problems with the left earbud, and lack of volume control.
This summary was generated by AI based on customer reviews.
was happy until
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these and they were great from the start but one day in NOV 2020. The right earbud just stopped working which in turn made the left one not work as well. Completely just died! try to reset nothing, tried everything and nothing.
No, I would not recommend this to a friendGood purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I have made in quite some time. The only complaint I have is skipping between songs is sort of annoying. But worth the quality.
I would recommend this to a friendSmall great things
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have waited to write this review and this ear buds are great. They do drop sometimes but which earbuds dont. I love them
I would recommend this to a friendGreat Sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are some great wireless ear buds. Got them on a deal of the day special. I recommend these if you dont want to spend a fortune.
I would recommend this to a friendSoundcore
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best games,of all time.i would highly recommend buying & playing this game.its a remastered of the old games,u play on ps1 & ps2
I would recommend this to a friendheavy in ears and not staying in place
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.compared to the Samsung earbuds, these buds are larger, heavier on the outside of the earpiece therefore are not as stable in the ears. I found they fell out without warning and them being black, I had hard time finding them.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .The SoundCore Liberty Wireless Headphones are meant to twist and lock in your ear, I recommend going up or down in ear-tip size to adjust the fit to your ear.
- Cons mentioned:Volume
Not to please with headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume is not as good and loud as I want it to be. The left ear bud seems to have a short. Not work $99.99. The app for these headphone does not support this model.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .We are sorry to hear you are having this experience. Can you give us a call so we can look further into this with you? 800-988-7973
- Pros mentioned:Battery life
uncomfortable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it doesn't sit well on my ear for awhile it becomes really uncomfortable and the sound quality isn't that good. have to return this one. great battery life tho.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for writing. So sory to learn this! Regarding the fit issue, although we prepared different sizes of eartips still it cannot fit 100% for some customers. I will forward your valuable feedback to our product team to improve this acpect in the future version. Here are some instructions for you:1. Choose the ear tips and ear wings that fit your ears the best. 2. Insert the earbuds into the inner canal of your ears. 3. Turn and find the most comfortable position. Regarding the sound quality, I am so sorry to learn it is not meeting your needs. Please reach out to us at soundcore@service.com so we can take care of you. You are important to us, and we want to help as much as we're able to. Looking forward to hearing from you!
Good but left one doesn't work on its own
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall. However a big no for me is that you can't have only left earbud in, it disconnects. If you want to listen with one earbud it only has to be the right one.
No, I would not recommend this to a friend- Cons mentioned:Connection
Great sound, poor function
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The was good while they worked but, like many others have mentioned in these reviews, the left bud looses connection with the right one way too often to tolerate.
No, I would not recommend this to a friend Negative
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tbh i didn't like them . They pick up on too much background noise ... the people i talk to on the phone can barely hear me; they hear background noise louder.
No, I would not recommend this to a friend- Cons mentioned:Connection
No that great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is Been a couple of time that it won’t connect at all the sound are not that great the base sound rattled in there I will probably return them
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Regarding the connect issue, please do the following troubleshooting steps:- Delete the "Soundcore Liberty" in the Bluetooth list of the device you’re connecting to. - Take the earbuds out, hold the button on each earbud for 5 seconds until you see a red light, indicating they shut off.- Hold the button on each earbud again until the indicator becomes pink and then turns off. Put the earbuds back into the charging case and look for a white light on the earbuds.- Take both earbuds out of the charging case and place them near each other. The indicator on the left earbud will flash slowly(breathing-like), while the LED on the right side flashes quickly. - Then go to the Bluetooth pairing list on your device and select "Soundcore Liberty" to pair.
Regarding the bass issue, just to confirm, may I know if you've tried to adjust the sound via the Soundcore app to see if it helps? And have you tried other eartips to find the best-fit spot and then test the sound?
Please reach out to us at service@soundcore.com so we can take care of you. Thanks
Better than the last ones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a different brand last time I had work out Bluetooth . The left one went dead. I upgraded to these and haven't have any problem as of yet.
I would recommend this to a friendZoie
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please come in handy when it comes to working around machinery and you don’t wanna hear the hum
I would recommend this to a friend- Cons mentioned:Volume
Do not recommend!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The left ear piece only worked the first day I got them....they are huge in yr ear & heavy ....I only used for two days before I put them in the charging case and have not used again...YOU GET WHT YOU PAY 4....NOT HAPPY WITH MY PURCHASE AT ALL ...THESE BUDS ARE NO GOOD!!!! AND THE VOLUME SUCKS 2....
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
-Make sure the charging case has enough power. Note: after the earbuds are fully charged, the steady white light on the earbuds will shut off.
-Take the earbuds out of the case and see if a flashing white light comes on. If it doesn't, try manually pressing the button or touchpad of the earbuds to power them on.
-Try to use a terrycloth/cotton swab with a bit of alcohol to clean the contact pins both in the charging case and on earbuds to ensure a better connection.
-Try using another USB cable to power the charging case.
If the earbud is charging fine but can't connect or play sound, would you try the following tips:
"- Delete the ""Soundcore Liberty"" in the Bluetooth list of the device you’re connecting to.
- Take the earbuds out, hold the button on each earbud for 5s until the red light shows to turn them off.
- Hold the button on each earbud again until the indicator becomes pink and then turns off. Put the earbuds back in to the charging case with a steady white light on the earbuds.
- Take both earbuds out of the charging case and place them near each other. The indicator on the left earbud will flash slowly(breathing-like), while the LED on the right side flashes quickly.
- Then go to the Bluetooth pairing list on your device and select ""Soundcore Liberty"" to pair. "
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Good earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a good pair of earbuds. I purchased two sets of these for my children for Christmas and they love their ease of use
I would recommend this to a friendWorks get and great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds work good but the right ear piece when pulled out of ear loses the rubber ear fitting and needs to be put on every time
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, works fantastic, decent price, fast shipping, great customer service all around great.
I would recommend this to a friendSuper BUD
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are great for any physical activities, running, shutting hoops, etc.
I would recommend this to a friendJBL EARPHONES
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, good price. I can hear every background sound. Musical instruments, trees fluttering, etc.
I would recommend this to a friend