Customer Ratings & Reviews
- Model:
- A3912Z11
- SKU:
- 6331585
Rating by feature
- Sound Quality
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers enjoy the Soundcore Liberty Earbuds for their exceptional sound quality, long battery life, and affordable price. Many users find them comfortable to wear and appreciate the secure fit. However, some users have experienced connectivity issues, problems with the left earbud, and lack of volume control.
This summary was generated by AI based on customer reviews.
Trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you should also read the Amazon reviews not jsut best buy, These have some issues the left doesn't syc up to the right side and it takes Un pairing them over and over and anker support is an joke took days for each email.
No, I would not recommend this to a friendWorked well for 2 weeks. 15th day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.15 days in left side quit working. So now I have to send these in. Leaves me without any ear buds in the meantime. They shouldn’t quit after 15 days of use
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Sorry to hear you had this experience. We might be able to help. Give us a call at 800-988-7973 so we can look further into this issue for you.
Horrible is the word
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me, This product turned out to be a nightmare as this product would turn off on its on and would hurt my ear whenever I put this in my ears.
No, I would not recommend this to a friendHeadphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charging condition very good. But isn’t pair with my iPhone ! After 26days I can’t return even
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
"- Delete the ""Soundcore Liberty"" in the Bluetooth list of the device you’re connecting to.
- Take the earbuds out, hold the button on each earbud for 5s until the red light shows to turn them off.
- Hold the button on each earbud again until the indicator becomes pink and then turns off. Put the earbuds back in to the charging case with a steady white light on the earbuds.
- Take both earbuds out of the charging case and place them near each other. The indicator on the left earbud will flash slowly(breathing-like), while the LED on the right side flashes quickly.
- Then go to the Bluetooth pairing list on your device and select ""Soundcore Liberty"" to pair. "
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Battery life, Comfort, Sound quality
Amazing for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start by saying that I love music. I order a pair of true wireless earbuds on kickstarter and loved them, but I got rid of them due to financial reasons. I missed the portability and the freedom I had with the true wireless earbuds. I did my research on Jabras and the Anker. I ultimately went with the Anker Sound Core Liberty for the fact of they are cheaper, and you get a better battery life over the Jabras. I work in an office, and having the ability to slip in an earbud and be able to leave one out and still hear my surroundings is amazing. I will agree with another review, for the price point these are great, sound good, and are pretty comfortable. If you want something that sounds absolutely amazing, you're going to have to pay more. I will say that I've used them for about 12 hours now as I just picked them up yesterday. It did take me about 5 tries to figure out which silicone drip felt better on my ears. Once that was figured out, it was smooth sailing. The only issue I had with the earbuds is when I was pairing, I took them both out of the charging case and connected them to my phone, but only the right earbud worked. I did my research and found out how to resent them and repair them and they have been good ever since. Best $100 spend. I take these everywhere with me. I would highly recommend!
I would recommend this to a friend Nice try
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost sound in one bud due to sync error twice now. I’ve given up and replaced them with another brand.
No, I would not recommend this to a friendBad battery life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life diminishes quickly Mine are now junk and only play for 30 minutes before shutting down
No, I would not recommend this to a friendSamsung not as good as apple
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I learned this the hard way. These headphones compared to Apple don’t stand a chance, however they are cheaper.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for writing. We're sorry this item is not able to meet your needs! Please try other sizes eartips to get a better seal to see if it sounds better for you. Please reach out to us at [email protected] so we can see what we can do to make up for this disappointment. You are important to us, and we want to help as much as we're able to. You reaching out helps us know what our customers are looking for, which in turn allows us to improve our products and services, so thank you again for writing. We promise to keep improving, and we're so grateful for your support!
Ear Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered these online. BUT returned them. Kept falling out of my ears. Not a good fit for me.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .We are sorry for the inconvenience this has caused.
Regarding the wearing fitting, it might relate to the improper way of wearing. Here are steps for wearing for your reference:
1. Choose the ear tips and ear wing to fit your ears the best.
2. Insert the earbuds into the inner canal of your ears.
3. Turn and lock to get the ear wing fit your ear groove
Please note that there are the extra different sized ear tips and the ear wings in the inner box of the original box.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Bad quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LED on the case turn on and off all the time and earbuds sometime work sometime don't.
No, I would not recommend this to a friendSound was good for the first three days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Three days of use and the right one already doesn’t work.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
-Make sure the charging case has enough power. Note: after the earbuds are fully charged, the steady white light on the earbuds will shut off.
-Take the earbuds out of the case and see if a flashing white light comes on. If it doesn't, try manually pressing the button or touchpad of the earbuds to power them on.
-Try to use a terrycloth/cotton swab with a bit of alcohol to clean the contact pins both in the charging case and on earbuds to ensure a better connection.
-Try using another USB cable to power the charging case.
If the earbud is charging fine but can't connect or play sound, would you try the following tips:
"- Delete the ""Soundcore Liberty"" in the Bluetooth list of the device you’re connecting to.
- Take the earbuds out, hold the button on each earbud for 5s until the red light shows to turn them off.
- Hold the button on each earbud again until the indicator becomes pink and then turns off. Put the earbuds back in to the charging case with a steady white light on the earbuds.
- Take both earbuds out of the charging case and place them near each other. The indicator on the left earbud will flash slowly(breathing-like), while the LED on the right side flashes quickly.
- Then go to the Bluetooth pairing list on your device and select ""Soundcore Liberty"" to pair. "
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Bad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Left ear stop working a month after purchasing
No, I would not recommend this to a friendDefected products always
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned them same problem, left side earbud is always stop working.
No, I would not recommend this to a friendBrand response from Roav Team
Posted .So sorry to learn about this. I understand you have already returned them, we're going to do our best to make sure you're 100% satisfied! We would really like to be in touch to see what we can do to take care of you. Please reach out to us at [email protected] so we can further assist you. You are important to us, and we want to help as much as we're able to. Looking forward to hearing from you!
Not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very large and they fall out easily here’s your ears not good for sleeping
No, I would not recommend this to a friendBrand response from Anker Team
Posted .If you are experiencing issues with the earbuds staying in your ears, go ahead and try using the smaller earbuds provided to see if that will lock those earbuds in your ear better.
- Pros mentioned:Battery life, Fit, Sound qualityCons mentioned:Connection
Wish I could give more stars
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I deliver mail and walk all day long. Since my hands are full of mail and parcels, these ear buds were awesome! Holding a charge for a full 8 hours was a plus. Never had issues with sound quality, dropped calls, or falling out (even while driving a tractor in my fields). Until yesterday when they would no longer hold a connection with my phone, the left ear bud would no longer work, and when they would connect the sound just cut in and out. I’ve reset them numerous times but the phone has to be literally touching the earbud for it to hold a connection. Sadly technology today is “disposable” but for the price tag on this, you should get more than three months use.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for writing. It's unusual for this product to be acting like this, and we'd love to get you what you need! We noted that you tried to reset them already, but would you mind forget the pairing record on your device, reset the earbuds per below step by step and test then again?
- Delete the "Soundcore Liberty" in the Bluetooth list of the device you’re connecting to.
- Take the earbuds out, hold the button on each earbud for 5 seconds until you see a red light, indicating they shut off.
- Hold the button on each earbud again until the indicator becomes pink and then turns off. Put the earbuds back into the charging case and look for a white light on the earbuds.
- Take both earbuds out of the charging case and place them near each other. The indicator on the left earbud will flash slowly(breathing-like), while the LED on the right side flashes quickly.
- Then go to the Bluetooth pairing list on your device and select "Soundcore Liberty" to pair.
If you still have any problem, please reach out to us at soundcore@service.com so we can take care of you. You are important to us, and we want to help as much as we're able to.
- Pros mentioned:Comfort, Fit, Sound quality
Great truly wireless earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are awesome for the price. The charging case isn't as heavy as I thought it would be, and the earbuds themselves are very comfortable. They stay in my ears much better then the Liberty Airs did. They also sound MUCH better. It's also very nice that they have a physical button on each earbud. Overall I'm very happy with this purchase.
I would recommend this to a friendBrand response from Anker Team
Posted .We are happy to hear that you have found what you were looking for in our SoundCore Liberty In-Ear Headphones. Thank you for the kind words and keep in mind you are covered by warranty, if you ever have any questions or concerns do not hesitate to give us a call!
- Pros mentioned:Battery life, Sound quality
They’re good enough
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am on my second pair of earbuds. They are good, but after so many months, I would say maybe a year at max, they have only continued to deteriorate. Both earbuds after so many months I have had issues with the left earbuds not wanting to charge, not wanting to turn on, the charging case not working, etc. I’ve found ways to make it all work, but even now my Left earbud cuts out when I turn my head a ceartain way and all I hear is static in it. I would say they are a good pair, but I bought these when they were 80$ , not 40$. They are barely worth 40$, maybe 30/35$. They have long battery life and have good sound quality. But once they start breaking, don’t bother buying another pair after. I would assume Sony’s are a lot better than these. I know Sony is expensive, but Sony has always been good quality durable brand.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Excellent Sound and Surprisingly Good for Phone!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these in January for workouts. Very good quality on music, the key is the fit in your ears. Comes with several tips to ensure a good fit, and delivers quality sound on music including good bass response. What I was most surprised with is the quality of phone calls. I tested driving on freeways, and was quite surprised and very pleased at the quality of the call for both myself that the party I was speaking with. Even with the distance between the ear and mouth, conversation was crisp and easily understood by both parties on the call, without a lot of background noise while driving at highway speed. These earbuds considerably outperform another brand in every aspect, from listening to music and taking calls. Highly recommend!
I would recommend this to a friend - Pros mentioned:Battery life, Fit
Great for running
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my workouts. I love the battery life so far, can keep in my gym bag and don't have to worry if they are charged. Fit is great. Stays snug for long runs without issue. Like other reviews, not thrilled about the no volume controls on the headphones but I've gotten used to asking the Google Assistant to change the volume while running with a double click which works great too.
I would recommend this to a friend - Pros mentioned:Battery life
Good battery life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it for rough and tough use its has good battery life too
I would recommend this to a friend