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Customer Ratings & Reviews

Antivirus+ Security (1-Device) (1-Year Subscription) - Windows-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 77 reviews

  • 20%
94%
would recommend to a friend

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Customer ratings & reviews

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Page 1, showing1-20 of 77 Reviews
  • Rating: 1 out of 5 stars

    Just Say NO

    Posted
    nodiofile

    This software is constantly working for you, and that's not a good thing. My brand-new Windows PC seemed to never settle down - fan always running high, always hot, always busy. After a few weeks, I got tired of this, and started looking for the reason - Windows 10 can't be THAT bad ! And I found the reason in the task list. This software is constantly doing something, 24 hours a day. Why? That is not how antivirus is supposed to work. After the initial securing of the machine, it should become invisible, not suck up a steady 20% of the CPU. I uninstalled Trend Micro, and immediately the machine settled down. I installed another anti-virus, and the machine remains normal. Worse, I installed Trend Micro on a fairly new Mac Mini, and it brought it to its knees - overheating, and finally freezing. I uninstalled it there, and the Mini went back to normal. I came to the conclusion that this software clobbers your PC, and removed it from another Mac just on principle. If the salesman offers you this software cheap with a new machine, just say no. I don't care about settings or anything else. Any software that is this bad right out of the box - I do not want. Period.

    No, I would not recommend this to a friend

    • Brand response

      Trend Micro

      We're sorry to hear about your experience, nodiofile. It is not common for the Trend Micro software to cause a computer to react that way. trend-micro

  • Rating: 4 out of 5 stars

    Decent Security software

    Posted
    JPinSC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’ve used trend micro for several years, and just switched from the maximum protection to this product. Overall it is a solid, easy to use program that does is job. It does feel like it eats up a bit more processing power than I’d like at times, but otherwise I’m happy with the product and have no plans on switching brands.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Bad product

    Posted
    Bill
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Was hacked when I was loading it recurved a call from some one claiming to be a tech with trend. Gave him 149 for upgraded protection just to find out later it was a scam so no I was not happy because the site that you use to load it was hacked

    No, I would not recommend this to a friend

    • Brand response

      Trend Micro

      We're sorry to hear about your experience, Bill. We will review our product download site for security and try to ensure that other customers do not have the same issues. trend-micro

  • Rating: 5 out of 5 stars

    Love the Trend Micro

    Posted
    Chiblues
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Been using this software for many years. Always have great protection with minimal interference. Have used others in the past (Norton & McAfee), but both of those seemed to want to take over my computer and slow it down. Trend Micro offers great protection without the bloat.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great antivirus & security product

    Posted
    Jose2019
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm very pleased with the Trend Micro antivirus and security on line protection which includes ransom ware protection. My purchase at Best Buy was a pleasant experience due to the knowledgeable sales team member, and the cost of the product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Trend micro

    Posted
    auntbevi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Next to kapersky trend micro is the bomb, doesn’t take up as much space as some others and your able to speak with a person if you have issues which most is all automated, used this for many years now, can’t beat the price and protection

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Antivirus

    Posted
    Yolo813
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My daughter purchased this for her laptop. Personally I prefer free lol It’s a little pricey considering it is only for one computer. Just hoping it does all that it’s claiming on the box to do. She’s a teenager and she goes to a lot of different sites so let’s see what happens.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Performs as expected

    Posted
    ubergram
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's non-invasive (doesn't flash messages to me constantly while I'm working). No bells and whistles, not high protection device but what I wanted so I'm pleased with it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good protection package

    Posted
    QJenks
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Using this package has been an good experience for me in the past and present. Trend micro keeps me updated on critical suspicious activity and let's me know where the incident is coming from.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent product

    Posted
    Aaron
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Had this product installed in my laptop over a month ago and so far so good. Quality product and it has lived up to expectations up to this point. Can't go wrong in purchasing it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy and Top Notch

    Posted
    Olga
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This total protection package is easy to install and it does a great job of updating itself and of alerting me of any possible threats.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great price

    Posted
    ronny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 1000 ContributorTop 1000 Contributor

    Wished it worked with my computer. The tool said I had to remove a certain program for it to work properly and couldn’t find it so I’m stuck with an antivirus that I cannot use

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best security

    Posted
    Barb
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’ve purchased Trend Micro for many years! I have never been disappointed in the ease of installing and or that the product doesn’t do it job!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Trend Micro is the Best Security Software

    Posted
    72grandma
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have always used Trend Micro Security software for my computer. I like the Antivirus + Security and would recommend it to everyone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Life saver

    Posted
    David
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Just days after buying this. I found out it protected me against a trojan horse that could have destroyed my life

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Used this product for years.

    Posted
    Ralphie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This product has given me confidence that I am protected from almost everything out there.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to use

    Posted
    JohnR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Have been using Trend Micro for years. Non invasive like other companies, easy to use, and automatically keeps everything secure.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It good but norton is better

    Posted
    Consumer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The product is good but ended up purchasing Norton 365. It offered more and just fit my overall needs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great antivirus software

    Posted
    2good2btrue
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We purchase Trend Micro Antivirus software often and it does a great job. It is also reasonably priced.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    No Problems - Must Work Great

    Posted
    tristanrobin
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Title says it all! I have no idea how this works - but I've had no problems with my computer, so I presume it's working terrifically!

    I would recommend this to a friend