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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 860 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Back UPS as a reliable product with excellent performance and long battery life. Users appreciate its surge protection, ease of use, and convenient size, as well as the inclusion of a USB port. Some customers have noted that the backup time was less than expected, and a few found the beep noise after overload to be bothersome. Overall, the Back UPS is well-received for its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 860 reviews
  • Rated 5 out of 5 stars

    APC The brand to buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second APC Battery Backup for home use. My last APC backup lasted over 7 years. APC is the brand to buy. I wouldn't consider another brand! When I worked in Tech Support prior, we only used APC as well. My next battery backup, will be APC.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product at a low price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I bought this to prevent delays in connecting my work from home equipment after small power blips in storms etc. Works great and has kept my connection steady. I cant say how long the battery run time is with my modem and router, but so far it has met all of my needs with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug it in let it charge and your all set to protect whatever you plug into it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    UPS is a must!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great UPS. I have one for my projector and it has been a lifesaver. Bought this one to run my home server.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    APC is the defacto standard for battery backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a solid choice when needing battery backup power. Perfect for a single PC or your modem/router at home. Super easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Power off, power on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the power "browns out" for a moment from lightning or some other anomaly this little unit keeps the juice flowing! Great for keeping your PC going under "regular use" aka web browsing, word processing, etc. But Not White Gaming. This is not intended for high power draw scenarios or use cases and if you try to use it on a PC, stereo, TV, console, etc. that is looking to pull a lot of power, it will not work. Used as intended however on a laptop, small TV/monitor, low power draw PC, etc., this works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Super saver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget friendly APC that will spare your highly expensive electronics of surges. I buy these for all my office computers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Little, Simple UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to keep a computer and copier powered up during short blackouts and brownouts that have become more and more frequent. The size and the price made it optimal and it works as expected. There's no flickering or dimming of the machines and we don't have to wait minutes for reboots/restarts. I didn't buy it expecting long term power as that's not what a 650VA UPS is designed to do. But if you need a simple, low power UPS to eliminate power flickers and brownouts with very little set up or configuration, then this one will work excellently.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size, Surge protection

    Rated 5 out of 5 stars

    awesome battery backup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid battery backup and surge protector plus added usb charging port nice compact size APC has delivered a nice product definitely recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 4 out of 5 stars

    Works as advertised. Good basic battery backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Its one of the inexpensive basic models but it does the job. Used it for my modem, router, alarm and security camera just in case the power goes out. It worked the last outage (about 15 min). Only complaint is that the outlet are too close together so if you have big boxy plugs you will not be able to maximize all the outlets. I did get this on sale and recommended since it was much cheaper than the others. But if you have a nice computer, I would recommend a better model with more battery run time. Especially if you need to run the computer when theres a power outage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Thanks will recommend thanks for the help

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    A necessity to protect electronics and data

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A UPS is necessary to protect electronics from power surges and losing data during a power outage or brownout while you are working. It gives you time to save data and back out of the programs you are using. Hook it to your TV and you can continue to watch until the battery runs out of juice. I've used APC products for over 25 years at home and my office without problems. They saved me several times at my office when electrical storms or a squirrel got fried in local substation and caused power outages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery backup unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a pease off when it’s raining and thundering. Excellent reliability products. I’ll recommend this item to my friends and family. Including my colleagues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more long recovery from power flicker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this APC Back UPS along with my new LG OLED TV. I currently have a DirecTV satellite receiver and have grown very tired of how long it takes to recover from a power flicker or outage. This will remedy that issue. Should have purchased one for this receiver long ago. Currently have 2 others that I use for power recliners.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery backup was what I needed for the size , price and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to protect my gaming laptop, and it works flawlessly. Plenty of outlets and a piece of mind in the event of power spike or blackout.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 5 units of different capacities in our office. All run with no issue

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Small UPS, ideal as backup power modem/router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted separate UPS back-up for the fiber optic signal converter, internet gateway and router from the UPS for our computer, monitor and VOIP phone. Previous short power interuptions, would cause the signal converter to go down even though the rest were still fine - still internet goes down when any single component fails. Last week we had 4 or 5 short power interuptions in a 10 minute span. With the new setup our internet stayed rock solid!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    UNLIMITED POWAAAAAAHHHHHH!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well not unlimited per say but 650VA is still pretty good. Popped a few of these throughout the house and they've never let me down. Multiple outlets for plugging in my electronics and they've always kept me up and running for enough time to power down my computer or enjoy the rest of my show if the power goes out. Picked it up on a sale too so you really can't go wrong if you're in the market and catch it at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent battery backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this battery backup for air quality monitors and cameras at our cabin to keep an eye on winter temperatures and security when the power goes out. I highly recommend this unit for functionality and low cost.

    I would recommend this to a friend
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