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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 850 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Back UPS as a reliable product with excellent performance and long battery life. Users appreciate its surge protection, ease of use, and convenient size, as well as the inclusion of a USB port. Some customers have noted that the backup time was less than expected, and a few found the beep noise after overload to be bothersome. Overall, the Back UPS is well-received for its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 850 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No defects nor smell. Working fine. Since bought when on sale was good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice backup option for short power outages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works well for relatively short power outages. Replaced an earlier version that had worked well full time for about 7 years.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    UPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great! I like that it is smaller than older models but performs as well or better.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for WFH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly. I use this to power the router and modem and so anytime there is small power blips too , I don’t loose connection. Really good when you are working from home all time

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works as advertised.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Had a quick supply issue and it my computer sailed through it without issue. Does not have a computer interface like my last APC. Got it on sale

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Batery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent, Good size, weight and price. Good size, weight and price

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great for load below 650w

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Purchase during the snow storm when the electricity we cut off. Be aware to estimate the load you connect to the ups. The beep noise after overload is annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Thanks will recommend thanks for the help

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Reliable unit from APC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Great size, a good number of outlets, high amperage USB power. Cons: Last one was similar but takes an odd proprietary battery so I had to replace the unit instead of simply replacing the dead battery. Battery life isn't super long.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device, small enough to fit behind my night table to keep my electronics running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection and peace of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I have peace of mind that my computer and game systems are protected. I am using to clean up and stabilize my home power.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great & Quiet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these for my computer, as well as my router/modem/tv setup. They've already paid themselves off. We have had a few storms that have flickered the power multiple times a day and I would have lost some of my work, however these worked perfectly and kept my productivity going. Also, as a note, before I bought these I was concerned that I wouldn't be able to get them to stop beeping once the power went out (my work had an old version that was so annoying!) and that is 100% not true, there is a mute mode that's easily explained in the manual, and once you set it to this mode, these won't make a peep.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small enough for my office needs and powerful too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of this model. I use them to hold up my wifi and phone system. Where I live it seems the power glitches if somebody shivers. This carries me through the glitches and will keep my system running for awhile darning an outage. From time to time I'll hook it up to my computer to see what state it is in. I wish batteries were a bit cheaper but, you only need to replace them years later. Don't go cheap on batteries. I did that once at the new battery didn't even last 3 years. The old battery had lasted 5.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Saves me time!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has saved me so many times! I have power surgers all the time. Prior to getting this i would lose all of my unsaved work. Now it has enough battery that I can save my work and shut down or I cna just keep working through the lose of power if it is short lived. It has already paid for itself in the time it has saved me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my previous APC with this new one. My old one lasted four years so I was pleased to get a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    APC Battery Backup. Good Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery backup and surge protector for my computer. I recommend it for computer applications.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Keeps our gate callbox up & running

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our callbox can’t work without internet. If the internet is down homeowners ar unable to open gates and let guest in. I got tired of going to gate to reset the modem so I bought this UPS. Well it worked great! We Had a lightning storm that caused a power blip. The modem came right back on and the gates and cameras were back up and running. Recommend this highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 5 units of different capacities in our office. All run with no issue

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Convenient and gives piece of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with Apc Ups. I have one in almost every room and have been replacing the unit or the batteries many years later after they quit and I haven’t had a single electronic fail in almost 2 decades. These are especially great for battery backup for your router and modem nowadays so that a little power flicker won’t have you waiting minutes for everything to reconnect.

    I would recommend this to a friend
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