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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 858 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Back UPS as a reliable product with excellent performance and long battery life. Users appreciate its surge protection, ease of use, and convenient size, as well as the inclusion of a USB port. Some customers have noted that the backup time was less than expected, and a few found the beep noise after overload to be bothersome. Overall, the Back UPS is well-received for its features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 858 reviews
  • Rated 5 out of 5 stars

    APC UPS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've trusted APC for a very long time. This unit appears to be working as described.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Good value, recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a failing UPS. This APC Back-UPS 650VA has enough outlets to accommodate our electronics, as well as sufficient surge protection capacity, at a great price. It has performed flawlessly so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    Great for keeping your computers powered on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these after a power outage to keep my equipment running long enough to get everything powered off correctly. They are also great for protecting your TV's when you have surges or power outages.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent, cheap, desk-level Battery Backup.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, cheap, desk-level Battery Backup, this was perfect for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. No issues at all. You plug it in to the wall and it works.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, does exactly what i needed. Easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for WFH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly. I use this to power the router and modem and so anytime there is small power blips too , I don’t loose connection. Really good when you are working from home all time

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    UPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great! I like that it is smaller than older models but performs as well or better.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great for load below 650w

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Purchase during the snow storm when the electricity we cut off. Be aware to estimate the load you connect to the ups. The beep noise after overload is annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice backup option for short power outages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works well for relatively short power outages. Replaced an earlier version that had worked well full time for about 7 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC Recommended for small tax office.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Zeke from the Dover, DE location was not only knowledgeable but extremely comfortable in his position which made me feel comfortable as a new business owner. He provided the correct information on this purchase and I came back and bought 3 more!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Batery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent, Good size, weight and price. Good size, weight and price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rectangular prism!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rectangular prism shape is the thing - takes up less room. Exactly what I needed where I needed it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wonderful backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it should. It's the second one we've bought.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No defects nor smell. Working fine. Since bought when on sale was good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Reliable unit from APC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Great size, a good number of outlets, high amperage USB power. Cons: Last one was similar but takes an odd proprietary battery so I had to replace the unit instead of simply replacing the dead battery. Battery life isn't super long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice battery backup power supply and power strip. Would prefer a few extra usb or standard outlets.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works as advertised.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Had a quick supply issue and it my computer sailed through it without issue. Does not have a computer interface like my last APC. Got it on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection and peace of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I have peace of mind that my computer and game systems are protected. I am using to clean up and stabilize my home power.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great & Quiet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these for my computer, as well as my router/modem/tv setup. They've already paid themselves off. We have had a few storms that have flickered the power multiple times a day and I would have lost some of my work, however these worked perfectly and kept my productivity going. Also, as a note, before I bought these I was concerned that I wouldn't be able to get them to stop beeping once the power went out (my work had an old version that was so annoying!) and that is 100% not true, there is a mute mode that's easily explained in the manual, and once you set it to this mode, these won't make a peep.

    I would recommend this to a friend
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