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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 680 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the Back UPS's long battery life, ease of use, and reliable performance. Many appreciate its surge protection capabilities, compact size, and the inclusion of multiple outlets and a USB port. The price point is also frequently praised. While some users noted a minor buzzing sound or alarm concerns, these were not widespread issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 680 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    apc battery Back-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this back- up, it has more outlets for back up. I use it for my desk top computer, monitor, printer and router. I wouldn't be with a battery back-up.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Unit functioned as designed to maintain Ethernet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one power failure so far…. Only lasted about 10mins… but the unit functioned as designed; I purchased 2 units for my network; they are slim in size; one is secluded under a small table to support FIOS power and the other sits on a shelf in a closet to support my router & Ethernet switch.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Backup

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice backup use it for a tv and ps4,Xbox nice to know you are protected when a storm comes up when you are playing have time to shut everything down

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Compact Backup UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Backup UPS is a very good backup for the price. It has performed well and has supported multiple devices during momentary power losses and blips.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stout and well made It handles the job really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for network equipment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two big 1500’s protecting each of my iMacs, but I needed something that would protect and provide adequate back up power for my modem and router. Needed this since we are all working and schooling from home. As luck would have it, not even a week after installing this, we had a blackout that lasted 15 minutes. This APC performed flawlessly. Network, internet and WiFi stayed up the entire time. Calculating the load, this probably would have kept the internet along with the WiFi up just north of an hour. Plenty of time to finish and save what you are working on.

    I would recommend this to a friend
  • Cons mentioned:
    Alarm

    Rated 5 out of 5 stars

    Plug and play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far better it’s than the competition. No alarm sound when you lose AC power, which is an advantage for some, but annoying to others.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great UPS unit for price/performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and price/performance for this unit. I Like the compact size and orientation of the outlet is nice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is easy to use and has the right amount of plugs for each of my devices

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my home office. 9 outlets is more than enough for my computer monitor and even extra space for my fish tank to run off of it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Great backup unit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the performance of it. Its battery life lasts longer than Cyber etc. The size of this one is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great back up!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I purchased this battery back up! We have had several instances of extremely high winds, and we lost power, but my computer stayed on. I work from home, and I need my computer up and running, and this battery really helps when you have storms or high winds that cause power outages.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A must-have to keep things from crashing.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic backup power unit. Enough to keep a computer and peripherals running long enough to get everything shut down properly in the event of a power outage. Good quality and brand reputation. I like the inclusion of a USB charging port as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great solution for backup and protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as you would expect! Plug and play. Last one lasted 10 years.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Power outage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this back-up UPS for our TV and Audio System. We are on satellite so if power is lost (even for a very short time) it takes a few minutes for the satellite receiver to reboot and download the program guide. We have a whole house generator which comes on in about 30 seconds. During that period the TV is still operational with the UPS backup. The backup will operate the TV and other components for about 19 to 20 minutes. Plenty of time for the generator to take over. This was money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent replacement for my previous unit.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This UPS is a terrific replacement for my old APC 550 VA unit which finally stopped holding a charge. I really prefer the vertically oriented design to the older flat one. Having all the outlets in a single row versus the two smaller rows on opposite sides makes it easier for plugging adapters without losing an outlet. I particularly liked the new way to "activate" the battery with a single plug assembly versus opening the unit up and trying to plug the ground wire to the battery terminal. Much better design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power on.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement for my previous APC 900A unit which lasted 7 years with no issues. My desktop computer and other accessories have remained safe with this brand during power outages. This new model has a USB port which is a plus. I applaud Best Buy for next day delivery, great service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Surge protection

    Rated 5 out of 5 stars

    Easy setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Clearly marked with outlets that are battery backed up and which ones are just surge protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets it Done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact design. Nice VA rating. Decent price. New battery connection method was handy Hoping it lasts as expected....

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Home Entertainment Center Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right-sized for home entertainment center at a good price. This is

    I would recommend this to a friend
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