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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2307 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers enjoy the Back-UPS Connect 450VA for its battery life, performance, size, surge protection, reasonable price, and ease of use. The design and overall UPS functionality are also appreciated. However, some customers have expressed concerns about the outlet spacing, the absence of a USB port, and the loudness of the beeping sound.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,307 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this UPS on sale. I had one a while back. I was tired of losing my internet connection whenever the power blinked off. I tested it on my own by unplugging it. My computer, modem, and monitors where still on without a problem. Then, literally the next day the power shorted out in my house for a few seconds and all of my computer stuff stayed on. This is a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery backup

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and install. Not the best for battery life but at least keeps the machine safe from powerr surges

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Battery Backup for peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially got this battery backup for my security camera system but loved it so much that I purchased another one to plug in my router and laptop. I have a generator that I can start once the power goes out but I've always worried about the initial surges and first loss of power; now with this I no longer worry about it. Easy to set up too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apc ups are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have been buying and using ups/battery back ups for years. the latest models from apc are great. they have a new design as well as a feature that mutes the high-pitched alarm when/if you lose electricity. Although i didn't need another ups at this time, best buy's thanksgiving deal was too good to ignore, so i picked up a "backup" backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessary purchase after power blip!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After losing my 5-year-old printer to a power blip in my home, I decided I needed to add a UPS for protection. So I purchased this UPS along with a new printer. I'd recently purchased a new electronic sewing/embroidery machine and didn't want to fry it's brains too, so my new UPS is taking care of more than just my printer. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC Battery backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago I had lightning zap some computer equipment and damaged my system. At the time I was using an APC battery backup from APC. I made a claim and was back up an running very soon after with new equipment and a new backup unit.. So from that point on I have always used the APC units over all other..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this during a thunderstorm because I worked from home at the time for an internet media company. It wound up being unnecessary until four months later when i was working on a time sensitive project and the power went out, allowing me to finish, save and turn in the project with time to spare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the APC back-ups for my laptop. It has six total outlets: two surge and four battery/surge. It's an upright model, so it can fit in smaller spaces if required. It's also lightweight; I can palm it in one hand with no problem. I've been using it daily for over two weeks now without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Setup. Haven't had a power outage to test the amount of run time though. Have a larger one for many years that my TV is hooked up to and gave me a couple of hours of run time during a power outage. Battery was easy to replace as well when it needed it. APC has always been a good brand for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Battery Back-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new back-up power supply in the office. I have purchased this 1 before and it does great as well as a slimmer profile to take less space up than previous models. Happened to order during black Friday week so ended up getting 2 for what 1 usually cost and we have an extra in office now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this in a nonconventional way. I use it with a power inverter in my vehicle for work to power my laptop without interruptions. My vehicle often cycles to a lower voltage and causes my inverter to power off temporarily which would interrupt what I use it for. This solves all my issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in the country and power sometimes fluctuates. My fiber internet has a similar unit but for in the house I needed something to keep my router and voip from dropping and these work perfect. Ordered several. Every computer and tv are on one and even my cpap because ya never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked reviews - all were positive. Have always used APC Back-ups. This product was well worth the money - and on sale at half-price. So I bought 2 online and went to the store for pick-up. Staff was courteous and quick. I was in and out of the store in only 10 mins. Love that Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little power house.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still will keeping my router and switch up. Will give you some time in case of a surge may want one as well for modem too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC - Back-UPS 450VA Battery Back-Up System - Blac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what the description says. This is a small UPS to be used to provide backup to a cable modem, router, phone/tablet charger and other low wattage devices. I woiuldn't use it on a computer as this UPS doesn't have the capacity to keep the computer up for an extended period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with reliable results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APC battery back up/power surge is a great product and the price point on this product is a great value. I used this in an office setting, replacing a product that was worn out. Very easy to install and have experienced no problems with it since installing on a desktop application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should use these for computers, network equipment and even AV equipment. Better than just a surge protector, it protects aganst brownouts too. You can connect via USB and shut a computer down cleanly in the event power stays off for any length of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have no complaints. I'm using this for my entertainment center since there are occasional power outtages in my area, which led me to invest in multiple units. This keeps my TV, receiver and Nvidia Shield from shutting down during brief interruptions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure how to feel about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I got it at a discounted price for the Black Friday sale, I can't say I am too happy knowing that the unit tripped and couldn't support a flat iron, my computer, and a small heating unit. I was considering returning it but thought it would be useful for protection with my PS4. Initially it was intended for supporting my gaming computer rig but that proved not useful. I am currently living in an older home, built in the 1920's so there is only one electrical socket in our room. Long story short is, it's a good looking, easy to use, and was extremely budget friendly at the time of purchase. Only downfall is, it's not necessarily doing the original job I hoped it would. Ended up purchasing a 900V unit as well to replace it (for much more money). There are a lot of variables in my particular circumstance. This is not a review to do anything but provide an honest opinion of my experience with this product. In the end, I am keeping the unit and not refunding it, therefore I am giving it 3 stars. This would likely only work with devices that require less energy usage/consumption. I have yet to reinstall the device.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our UPS. I apologize that it didn't fit your needs. Usually this unit is designed to be connected to smaller equipment since it only supports 255 watts of equipment connected to it. Please do not hesitate to contact an APCbySchneider support team if you need any further assistance. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4. APC

  • Rated 5 out of 5 stars

    Nice new version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought many in the past and really like this one. Simpler set up than the past. Easier to connect battery now and option to turn sound off is easy.

    I would recommend this to a friend
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