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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2307 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers enjoy the Back-UPS Connect 450VA for its battery life, performance, size, surge protection, reasonable price, and ease of use. The design and overall UPS functionality are also appreciated. However, some customers have expressed concerns about the outlet spacing, the absence of a USB port, and the loudness of the beeping sound.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,307 reviews
  • Rated 5 out of 5 stars

    Nice backup for network /internet equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little backup. Would probably work for a laptop but it is great to use for your network routers and modems. Takes up little space and helps keep your service active when the lights go out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I have it for my wifi and all other things that hook up to it like cameras etc.. and everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt helped me select the battery backup for my computer. This affords my the time to power my PC down when the power cuts off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Wise investment. Power went out and the computer stated on. I work from home so this is an electronic blessing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small capacity Backup fulfills light requirement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is working perfectly with an Orbi WI-FI extender, Arlo Base unit, Halo wi-fi control unit, TV cable box, and Alexa Show plugged in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to back up my Fios so I don't have to go to the basement to reset it every time the power goes off. Verizon eliminated the battery back-up a few years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son personally requested this handy device. I’m so glad we did because right after we bought it our power went out and back on. Nice that it’s like a mini generator for you PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a cheap but good upc back up. Had a dead battery in my current one and shipping was a week out. For the price of a replacement battery and shipping, I just purchased this little gem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my cyber power for this one after a power surge took it and my (protected) router out. Was the same price as lesser brands. Always the Gold standard for UPS's. Won't cheap out again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects well, compact enough to place out of sight, plenty of features for the price. If power goes out but my ISP is still up, at least we can access my network and stay informed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very well so far, and lovely to have the reassurance that the computer is more protected in case of a power outage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent back up battery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, have Internet modem, orbi and led lamp connected to it and works great. Instantaneous power back up. I will be getting a second one for the orbi satellite and small led tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine Small UPS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and simply worked out of the box. My only issue is that to turn it on you need to pull out a plug and reinsert it. When I reinserted it to the new position, it protrudes slightly from the bottom and the unit does not sit flat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact, Light Weight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a UPS that failed. This is smaller and has just as many receptacles for plugs. Seems to fit the bill perfectly. Battery is warrantied for 2 years also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love me ups

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my fail safe protection on some of my most important pieces of electronics which is my router, modem and wd passport. it protects them superwell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this UPS with my networking gear and a few smaller low power devices. It runs great and its saved my butt a few times during short power outages. Totally recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little thing is great if you need power for your Wi-Fi and modem when the power company decides to shut off your power. Very little and works well when we needed it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact UPS

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to power my network equipment when the power goes out so I don't need to reset the cable modem/router anymore. Works great. Buying another for my NVR.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have an uninterruptible power supply for my son. It did what it was supposed to when it was supposed to. I never lost power long enough to find out how long it would take to completely run out out of power with a 16 watt drain plugged in so no help there. Sorry. Good product no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up my desktop at work. The power would blip frequently and turn my desktop off. Installed for several months now and computer has not turned off one time. Great time saver.

    I would recommend this to a friend