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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3094 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the Back-UPS Connect 450VA highly, praising its long battery life, strong performance, and ease of use. Many appreciate its compact size and reasonable price, while some wish for more space between the outlets and the inclusion of a USB port. The surge protection capabilities are also frequently highlighted as a positive feature. A few users noted some noise during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,094 reviews
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Jerry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It holds a good charge ( its kinda small ) a good size for what you are buying and it works well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Does The Job

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first APC product. For over 15 years, with one minor exception, I've had nothing but good experiences relying on their gear to provide battery backup solutions. This home network battery backup has been living up to my expectations. Setup is dead simple. Plug it into a wall outlet, plug what you want to have battery backup to the clearly indicated plugs, and go. Easy as pie! I currently have this providing battery backup to my cable modem and a. network switch for my wired internet needs and it is working perfectly. Excellent piece of kit to keep you home network up and running through brief power outages.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It burned at the second use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I plugged this to verify it was working fine I had no problems. The second time I use it with my laptop and mobile only for ~4-5hrs straight and some smoke come out and then it doesn't work any more.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for bringing this issue to our attention. We apologize for the negative experience you had with one our units. Please contact APCbySchneider support at your earliest convenience for further assistance. We offer email and chat services through our APC.com support site and you may also contact us directly at 800-800-4272 option 4. Our teams are available from 8am-8pm EST Monday-Friday. APC

  • Rated 1 out of 5 stars

    Dead in less than a month.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I have had it for less than 30 days and the battery side has just failed. No beep no warning just instant power shut off. The non battery side still works but not the battery backed up side. Not a good sign.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to provide feedback about the BN450M. I am sorry to here of the issues you are facing with the UPS and apologize for any inconvenience it has caused. This UPS would come with a 3 year manufactures warranty on so please reach out out to one of our support teams at your convenience to resolve this issue. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272. APC

  • Rated 1 out of 5 stars

    Worthless when needed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth anything. It doesn't work at all. Useless. It doesn't hold any power to even support the Wi-fi router.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our UPS. I am sorry to hear that you are having issues with our unit. There is a chance that the router is pulling more power than the UPS supports. You would want to keep the load under 255 watts so it doesn't overload the UPS. If the power draw is less than that and you aren't getting any runtime at all I recommend reaching out to an APCbySchneider support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/. APC

  • Rated 1 out of 5 stars

    Battery Back-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started misbehaving within 1st year & eventually after many sporadic reboots completely failed after less than 3 years of use. Will not buy again.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our unit. I recommend reaching out to an APCbySchneider support team so we can look into the issue further. Our BackUPS would come with a 3 year factory warranty but we would just need to look into the issue a little bit further. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/. APC

  • Rated 1 out of 5 stars

    No outlet in my house is grounded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light indicators are confusing and you can’t tell if you are protected. The box claimed I had no ground established in my house. The battery never worked. Don’t waste your time.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking time to review our UPS. I am sorry to hear that you are having issues with our unit. Please reach out to an APCbySchneider support team at your earliest convenience so we can look into this issue further. If this is the surge protector and/or UPS that shows this type of issue there is a chance that there is something going on with the UPS itself. We can look into the issue further and determine if the issue with the UPS or if there is something else causing the issue. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4. APC

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    UPS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This UPS works great and at a great price. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Practical Protection, Reasonably Small and Light

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The APC - Back-UPS Home Network 450VA 6-Outlet Battery Back-Up and Surge Protector is a reasonably small and light weight device. It is designed is power your essential electronics during power disruptions, surges, and storms, It is primarily used with your home network system and is rated at 450VA/255 Watts to provide up to 2.1 hours of backup runtime for home networks. I recommend this if it is important for you to have your home network available at all times.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible divice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lousy device…burned all my electronic devices. Bad buy.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our unit. I recommend reaching out to an APCbySchneider support team for further assistance in resolving this issue. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/. APC

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Backup battery with lots of outlets

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The APC Back-UPS 450 VA 6-Outlet Battery Back-Up and Surge Protector can be a lifesaver if you live in an area where power surges and short outages are common. Plug your cable modem, router, and/or wireless mesh system into the Back-up Battery to protect your equipment from power surges and to provide uninterrupted power for over two hours. This UPS (Uninterruptible Power Supply) battery by Schneider Electric comes unactivated. To activate it, pull the tab on the bottom of the battery and plug the tab in to the unit where indicated. Plug the unit into an A/C outlet to charge it. The unit provides four backup power/surge protection outlets plus two surge protection-only outlets. The outlets are widely spaced to accommodate large power supply plugs. I connected a cable modem/router and a wireless mesh system to the back-up outlets and still had plenty of outlets for a computer, printer, and more. The unit charges quickly. A green light indicates a full charge. A nice safety feature prevents turning off the backup battery accidentally; the power on/off switch has a delay. It operates quietly, does not generate excessive heat, and has a small footprint, so you can place in under or on top of your desk.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    junk.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your power goes out it just beeps. loudly!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for you taking the time to review our UPS. By default our UPSs will beep when the power goes out to let you know that the UPS is on battery. However this unit does have the option to mute the unit so it doesn't alarm when the UPS goes to battery. The unit offers a quick mute option by shortly pressing the power button for less than 2 seconds during an alarm. There is also the option to turn off the on battery alarm completely. With the UPS turned on, you can configure the on battery indicator modes by holding down the power button and waiting for the third beep. At the third beep, the power button will cycle red/green. Release the power button and its color will indicate the mode it is in. You can mute the on battery alarm permanently by pressing the power button so the mode selector is flashing red. Once the mode as been selected please wait 5 seconds for the settings to be saved to the UPS. APC

  • Rated 1 out of 5 stars

    Great ups for small loads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hookup and reliable. Fairly inexpensive and it protects my computer equipment

    I would recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our BN450M. Please do not hesitate to contact an APCbySchneider support team if you need any further assistance with the UPS. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4. APC

  • Rated 1 out of 5 stars

    Doesnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use in the car with my laptop. Doesn't stay on.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking time to review our unit. Unfortunately our UPSs aren't designed to be ran in a cars. They are designed to be ran with utility power. If you are using a power inverter in your car likely what is happening the power is too dirty for the UPS to stay on. If this is the case you can try dropping the sensitivity down to low to see if the UPS will continue to provide power but there is a chance it may not. If you aren't using an inverter unfortunately this unit isn't designed to be ran for long periods of time either. Please do not hesitate to reach to an APCbySchneider support team if you have any further questions or concerns about the unit. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4. APC

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good UPS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked immediately, apparently fully charged already. And it has been working fine ever since. Very efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Product, returned it . Don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking time to provide feedback about your UPS. I apologize for any issues you may have faced with you. If you do purchase another one our units in the future please do not hesitate to reach out to us if you run into any issues with it. We would be happy to assist you. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4. APC

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good little box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this box. I feel more protected with it than the surge protector I was using. It doesn't take up much room either. Glad it was recommended by Sean. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice and compact, works as expected

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this for a couple weeks so far, but no issues with any of the devices. Pulled the plug from the wall to test it and it beeped alerting me that there was no AC power and everything kept running fine. I hope this backup lasts for many years!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Undetermined

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give the rating of 5 stars in hopes that the product will live up to its promise. As of yet, my power has not gone off in order for me to truly determine if the product works as stated.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I’m impressed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy I purchased this item, it kicked in the other day and allowed my time to save my work before losing power.

    I would recommend this to a friend
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