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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3092 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the Back-UPS Connect 450VA highly, praising its long battery life, strong performance, and ease of use. Many appreciate its compact size and reasonable price, while some wish for more space between the outlets and the inclusion of a USB port. The surge protection capabilities are also frequently highlighted as a positive feature. A few users noted some noise during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,092 reviews
  • Rated 4 out of 5 stars

    good for networking devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't use this on a computer, but it's perfect for routers, modems, access points and switches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Right for my Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this UPS for my modem and security base station, so not a high demand situation. So far, it has performed perfectly during a couple brief power outages. I haven’t purchased or used a UPS for some years, but decided i was tired of having to reboot my modem every time we had a power glitch. One of the things that was most notable about this unit is the smaller footprint and lighter weight compared to units from a decade ago. I will also add that the price for this unit is about the same as that of the last one I bought about 15 years ago. You can’t go wrong with APC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Power backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new power backup small usage, was able to pickup same day and lower price than many online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Reliable Backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this battery backup for my internet modem / router. It seemed that every time the power would flicker, my modem would go off and sometimes it wouldn't reset. I had everything plugged into a surge protector but still had issues. Since getting this battery backup, I have had the power flicker with a recent storm and no problems at all with my modem. I have my laptop plugged into the battery backup also and it gives me peace of mind to know I won't lose any work if the power goes out. It gives me time to save things and safely turn things off. Very happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prevents disruption of computer and printer servic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have frequent power outages for brief periods, usually less than an hour. These resulted in disruptions of my computer and printer services, and after the power came back on, I could not reconnect the computer and printer, which greatly inconvenienced me. Best Buy recommended that I buy a surge protector with battery back-up to prevent such problems. Since purchasing it, power outages have occurred, but there was no disruption of my computer-printer connection, which has been a lifesaver during big work projects with a deadline.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for minimal backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and very simple set up not having to actually handle the battery and related terminals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Home Network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were always have momentary drops in power, not enough to turn the lights off, just enough to make them blink...and to knock our cable modem and router offline and force a reboot. This UPS is just the right size to keep our Modem, router, and smart hub up and running for the brief time our power drops. It won't run a laptop or PC but it isn't meant too. It has enough power to keep the network up for around 30 min or so for those blackouts that last a few moments but I am happy that it keeps things running during those hardly a second blackouts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been solid so far. No battery issues yet and had been through multiple power outages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a basic surge protector that I bought for $3 online. Since I just upgraded my PC and still wanted to keep my monitor and PS4 setup, I decided to upgrade to something that would be more safe for my systems. So far, I'm very happy with the design. Only con is that it is sometimes noisy if no other noises are going on, but I usually turn it off before I go to work or I have headphones on while I'm gaming so it doesn't affect me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for small electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly got this for my printer so my printer would not go offline in case of a power fluctuation or outage. I recently had a power outage that lasted more than 10 minutes and the printer stayed on. I was not printing at the time, but if I was I would of canceled the job to conserve battery power. I would recommend this to anyone that wants to keep power fluctuations from power cycling their smaller electronics. The battery is not that big so I would not recommend connecting a high performance computer to this or any other power hungry devices.(devices that consume a lot of wattage)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for purposes purchased for have had no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doing its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good? Have not really had a real test for it since no power outages have occurred

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic unit at a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a few extra plugs so I purchased this unit and has it protecting my TV also....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair Price For Emergency Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the beginning of every summer my township seems to have "rolling blackouts". The weekend that I purchased this item, my neighborhood had a blackout Friday... (3) Saturday and (4) Sunday. Since the Utility Company could not provide any answer as to why this occurs annually it was a wise move to be ready for the unforeseen. Ever since purchaing this item, our township has had at least (3) more unplanned blackouts in the last (2) weeks. Fortunately my computers are now prepared for these otherwise electrical component damaging occurrences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UPS for your smaller devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value UPS for those small devices that may need continuous power, like your router, cable modem, wifi access points, etc. Doesn't really have a lot of power to sustain larger devices like desktop computers for any length of time but if all you need is something to trigger a safe shutdown, this is your UPS. Good price and value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I recommend this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, good price for what it does. The only negative is its case looks cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. I live in a fairly old home with pretty old electrical wiring, so the electrical appliances that use high voltages—like my space heaters— tend to trip my breaker often, I work from home and can’t afford to have my desktop computer shut off on me often, so I use this UPS to keep my internet router and desktop computer running in the event the power turns off, which happens often in my household. This thing saves me time and money, I feel safe knowing I my important work won’t be lost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UPS saves the day.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and have been experiencing an unusual amount of brown outs and power surges. And it would always happen when I was in the middle of a conference call. This UPS has improved my daily experience of not being affected by the power surges or brown outs. No more abrupt loss of wireless and it gives me time to properly disconnect from VPN without the hassle of a hung connection that can only be resolved with a PC reboot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every computer should have one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the APC-Back-UPS 450VA surge protector (UPS) for three computers in my home. The APC products are very reliable and this model is no exception. This model will not run your computer for hours (only a few minutes). But, that is enough to get you through short drops in power or if an actual power outage happens it gives you enough to save your files and shutdown properly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not quite what was expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well during brownouts, we were looking for something that would prevent our modem and satellite receiver from having to reboot when power drops since we have a whole house generator.

    I would recommend this to a friend
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