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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3092 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the Back-UPS Connect 450VA highly, praising its long battery life, strong performance, and ease of use. Many appreciate its compact size and reasonable price, while some wish for more space between the outlets and the inclusion of a USB port. The surge protection capabilities are also frequently highlighted as a positive feature. A few users noted some noise during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,092 reviews
  • Rated 5 out of 5 stars

    Works as described

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned one of the larger products from this same manufacturer and was already sold on their products. This device was on sale and I was looking for another smaller model for my wife’s Computer. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy - light weight small form factor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase was fast and shipping was quick too. Needed battery back to protect computers from sags and short outages. I was also great that these could be shipped to my other office location direct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a basic battery backup for some simple devices. I use this in my media closet. Have an xfinity dvr, network switch, and Roku box connected to this APC battery backup. I need a unit that accepts a 3 prong AC plug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for reptiles!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my snake's enclosure so I know in case of a power outage his tank is still on, and it works perfect. Does exactly what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this UPS as a backup for a FIOS ONT and a Sprint Magic Box. It was easily mounted on the wall in my HVAC room and has worked fine for the past year. If you're looking for a smaller UPS than this is a good one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to back up a TV along with a home theater PC. No frills; it has worked through several short power interruptions. Only complaint is that it has no real status indications; you pretty much just plug things into it and take it on faith that it's going to bridge the gap. Theoretically it gives you plenty of time to gracefully shut everything down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the UPS for my Security Camera system. Have two other APC UPS for laptop and desktop computer configurations. Used APC UPS in business settings as well. APC knows how to protect you from power interruptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for power outages

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was perfect during the TEXAS winter storm so I bought more. Allows you to have additional power for 30+ minutes after an outage for those last minute items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new shape and design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to UPS systems, NO ONE makes em like APC. This new smaller package offers a great price for performance. And APC always stands behind their products with great replacement and service warranties! Cant go wrong with this UPS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMHO, a UPS is a required item for any station where I am connecting computers or other home/office electronic equipment. I insist on these for myself and my clients, and grab a couple whenever I see then on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for my computer and internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a couple instances that caused our computer to loose power. We need access to this computer remotely so this UPS system was the answer. It’s protecting our equipment and keeping us online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had numerous battery back up systems from APC and find them to be very reliable. I bought this item mainly because my battery in my old unit finally failed, and the cost of the battery is just short of the cost of a whole new unit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection
    Cons mentioned:
    Outlet spacing
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Wish it had more ports

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a house that for whatever reason, experiences frequent momentary black outs. Meaning the power goes off for just a split second and then comes back on. It hasn't caused any real problems yet other than annoyances, but I always fear extended blackouts. So I'm a big proponent of battery backups. I have one for my entertainment center and primary desktop (which I use for work). They've come in handy many of times. Not to allow me to continue playing games or continue working, but it gives me confidence that I won’t lose data or get a corrupted hard drive, etc. I have to mention, when my power goes out, my first concern is not making sure I have internet. I'm more concerned about my refrigerator. I'm sure you might feel the same. But it's those quick power outages that disrupt everything, especially in smart homes. When my internet goes out and then comes back on, my Phillips HUE smart bulbs in my house ALL turn on. In the middle of the night it’s annoying (a first world problem for sure). That's why I find this APC battery backup to be beneficial. Previously I didn't have my modem plugged into my battery backup. With the setup of my house and where I placed my modem (in the middle of my house on the first floor) I prioritized my other devices first. But this APC device seemed like a good fit for my setup. It was relatively small (if you don't already know, battery backup/surge protectors are MUCH larger than your standard surge protector. This APC battery has a total of 6 outlets, adequately spaced out so you can plug in the biggest AC adapter and not worry about blocking one of them. All 6 are surge protected, but only 4 utilize the built in battery. When you set it up, there's a big sticker showing you how to activate the battery. You simply pull out a piece of plastic with two metal conductors attached to it, and slide it in until it clicks. Then you plug it into the wall, hit the power button and you are good to go. There’s no display (some other models show the voltage and battery level). You basically don’t have to do anything until the battery itself goes bad and no longer holds a charge. For me, the only complaint was the lack of ports. I say this because there's sooooo much space between the outlets. I'm sure there's a valid reason for it (maybe the size of AC bricks?). But this “complaint” might not affect others depending on your setup and for me, it isn’t really an issue, it just means I have two power strips (in other words, it doesn’t replace my old one, just frees some of those ports up). Where my modem is, I have a Network Attached Storage unit, Phillips Hue hub, Arlo camera hub, TV, Blu Ray Player, TV, Soundbar, Google Chromecast, Nintendo Switch and smaller amplifier (that powers outdoor speakers). So the APC doesn’t have enough ports for my particular setup, it’s not as if the modem is the only thing plugged in. BUT, I can plug in all my network devices which is honestly, what really matters. As I said, momentarily power flickers might turn my TV off, but at least the internet is running, so if all I have to do is turn the TV back on and I’m good. For longer power outages I’m not really concerned about watching TV, but when it does come back on (hopefully within the time period of the battery life) then everything is still connected and there were no disruptions. And frankly, so long as my NAS stays powered, I’m okay. I luckily haven’t had any power outages since I’ve had it, but I have other APC products and they’ve worked great. This particular model is rated for 2.3 hours of battery run time, BUT KNOW that the more stuff you have plugged in and drawing power, the less overall battery time you have. So if you have a TV, Chromecast (or the like) and your modem plugged in, you won’t necessarily get 2.3 hours of TV watch time. But hopefully if you have a power outage (not caused by severe weather which might knock it out for a long time) that’s more than ample time to get the power back on. At the end of the day, APC battery backups (all of their models) are extremely useful in keeping our ever growing connected world connected in all scenarios. Even if that just means you avoid the frustrating, or annoying, disruptions. And I’m certain for people with poor cell phone signals, having your modem/router connected to the internet during a power outage is extremely helpful and maybe even lifesaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, small low-capacity UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't expect a lot of load-time from this backup. It is only meant for short term/power-blips of light loads. For the price it is more than functional and from a quality name of APC. They have been doing UPS systems for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this battery backup to keep the memory in my water softener when brief power interruptions occur before the generator kicks in. So far it seems to work but just waiting for an event to occur to test it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This APC product was bought to replace another. I have purchased APC products for all of my computer equipment. I have looked at other suppliers, but use APC exclusively. They are reliable and dependable. Their warranty is good also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like knowing this is working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to ride me through the numerous power flickers I experience at my home. It won't run the router long maybe 2 hours but at least it will compensate for those short term power lapses. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for out here in the country with frequent brown outs and occasional lightning. You can hear the unit kick in when the power drops. Just connect your equipment and forget it. Green light lets you know unit is functioning properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for the intended purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a smaller UPS. I am using it in my panel it power my alarm and router and network switch. These systems do not require large amounts of power so I have protection and internet though multiple days of power outages,.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on my previous back up went out, and it was less expensive to buy a new back up than it was to replace the battery. I chose this item on the recommendation of a sales associate, and I am very happy with the unit.

    I would recommend this to a friend
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