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Customer Ratings & Reviews

$66.99

Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the Back-UPS Connect 450VA highly, praising its long battery life, strong performance, and ease of use. Many appreciate its compact size and reasonable price, while some wish for more space between the outlets and the inclusion of a USB port. The surge protection capabilities are also frequently highlighted as a positive feature. A few users noted some noise during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,095 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works great for our home offices!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second APC Surge Protector. Bought first one from Best Buy a couple of years ago to protect a desktop & audio equipment lived in area with frequent power outages.) When set up a second office bought exact same one. It's compact enough to fit nicely under desk and has plenty of outlets. Can even attach it to the wall if want.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ideal UPS unit for Verizon phone line just switche

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used APC ups units for many years with complete satisfaction. This unit is for one of our phone lines for which Verizon just switched to a fiber optic feed line from copper and so now it requires a battery backup. Verizon had supplied a laughable unit which required twelve 'D" cells.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Home UPS battery backup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up, love the compact size, easier to place behind my desk than a standard upright UPS

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All that I was looking for, great value and great size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a power outage or anything but hooked up to my primary computers so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works and does what it says

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to setup and has done its job well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power flash protector

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Battery works well during power flashes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy do the right thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is so far performing very well. We have one major objection to this purchase. We ordered two of these on a sale and only one arrived from Best Buy. The other was on its way until Best Buy returned and refunded the second one. When we checked back the cost had gone up. Pleased with the product but disappointed with the supplier.

    I would recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      We are very sorry to hear of your unfortunate experience. The concern will be with Supplier to provide necessary response on this.

      If you need additional assistance regarding the product, please reach out to us directly so we can address this issue and provide you with the support you need. You may reach us at 800-800-4272 or via chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST APC

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live in PR with the constant power outages this battery back up is a champ for the price has a great withstand low power , surge spikes and random outages.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 4 out of 5 stars

    Nice backup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my need for surge protection and battery backup, wish the outlets were spaced or angled differently, had to be creative with AC adaptors, even though small, they could not fit side by side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistent performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace a much older one that had worked hard enough. Unplug one and plug in another. Perfect fit.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one of these before from Best Buy they seem to work great for power surges

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    I prefer APC!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APC has the best quality when it comes to surge protection and battery backups!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gamer, I know how important your console is to you. Trust me when I say, it's worth investing in an outlet battery backup and surge protector to keep your PS4 or Xbox One safe from the inevitable power outages that are sure to happen at some point throughout the year. The product has been quite reliable for me so far with its compact size, which was another huge plus for my older Sony TV that doesn't have much room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back UPS Connect with outlets

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and powerful back UPS connect with 6 outlets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Good as a backup for an electric recliner if the power goes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECT YOUR GEAR!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT item for the price. “Bang for the buck” UPS. It even identified a fault in the house wiring which we are asking the landlord to address.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These UPS are so simple to use. There's a very straightforward battery connection for you to make on the bottom of the device, then you just plug it in the wall and plug in your protected equipment. We just had a power outage this week and i was in the middle of a Teams call. My computer and the router were protected and i was able to just continue my call. No interruption. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Works flawlessly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a much more expensive model of the same brand, but it reset every time there was a power surge. I’m sure the battery in the existing unit was old. This new UPS was cheaper but is working flawlessly and has already survived numerous power surges without any issues. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I had a few power downs in this last month and this guy allowed us to stay online and working (I work from home). I recommend it

    I would recommend this to a friend