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Customer Ratings & Reviews

APC - Back-UPS Pro 1100VA Battery Back-Up System - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 241 reviews

98%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-4 of 4 Reviews
  • Rating: 3 out of 5 stars

    APC BN1500 Battery Run Time

    Posted
    jacob844
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Purchased this unit after an older BX1500 failed even after replacing the batteries. My only need was to protect HP PC, VISIO 32 inch Monitor, ORBI Router from brief power loss. Initially the back up power reading was 57 minutes, not what I expected. Ten days later when I ran a self-test, the reading was down to 27 minutes. Not sure why the drop as battery showed 100% charge on both self-tests. I don't shut down my computer, my point on purchasing an APC was extended runtime which I thought would be 90-120 minutes, not so. I realize the more you connect, the less time you have on battery backup. Reviews can be misleading.

    I would recommend this to a friend

    • Brand response

      APCProductSupport

      Thank you for taking the time to review our UPS. I am sorry to hear that the runtime wasn't what you expected. It may be because the Back-UPS Pro 1100VA is slightly smaller than your older BX1500. If the runtime does keep reducing please reach out to an APCbySchneider support team. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4. APC

  • Rating: 3 out of 5 stars

    provides all that is needed

    Posted
    hizonner
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    this is a replacement...my previous apc back-ups (>15 years old)could not provide the info and status this one does. excellent replacement for my purposes.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Disappointed

    Posted
    Bally
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Had good luck with other APC Backups, but not this one. It died within 3 months of purchase and Best buy would not support the warranty.

    No, I would not recommend this to a friend

    • Brand response

      APCProductSupport

      Thank you for taking the time to review our UPS. I am sorry to hear about the issues you are facing with the unit. Please reach out to an APCbySchneider support team at your earliest convenience so we can assist you with resolving the issue. The unit would come with a 3 year manufactures warranty but it would have to go through us instead of BestBuy. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4. APC

  • Rating: 3 out of 5 stars

    APC BN1500 Battery Run Time

    Posted
    EarlPhillips
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Expected more run time based on reviews. PC and Monitor connected, (load indicates 2 bars) 26 minutes run time.

    I would recommend this to a friend