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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 382 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers consistently note the Back-UPS Pro 1350VA's reliable battery life and decent performance for its price. Many appreciate its surge protection capabilities and ease of use, while some find the front LED display and USB charging ports to be valuable additions. A few customers have mentioned some noise, but this can be addressed by muting the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 382 reviews
  • Rated 5 out of 5 stars

    Just get it. You never know when you'll need it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Small footprint. Highly rated by many. We have a horrible grid in our suburban town, and have frequent power glitches (up to once a month, for 1-3 minutes). This will keep us working without skipping a beat. Especially the WiFi router and key equipment in the home office.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great UPS for computers or other devices that use more power. While less than the 1500va model it'll still keep your system up well long enough to power down or in the event of a power surge. You can set the sensitivity to kick on closer or further away from the target 120v. It's a great feature if your power fluctuates but not too far away from 120. It keeps the UPS from excessively cycling on and off of battery power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough when paired with the power chute software. No issues. However I do wish it was more clearly marked with maximum wattage. Imo the 1350va designation is only half the story. But the product itself works. Also when bring powered solely by this battery my computer graphics card gets very loud coil whine. Doesn't seem to impact performance but it's strange and extremely noticeable. Not sure the cause.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs a APC UPS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had just installed my APC UPS on mg tv/entertainmemt system and 3 days later I was already seeing the benefits of the unit. We had a tornado in the area that caused the power blink several times and then go off. My tv/cable box never even knew the power flickered. I was able to continue watching the news and see the path of the storm. Because my tv was up and running we knew to take caution and prepare, but we also knew we were not in the direct path thanks to the APC UPS. Not only did it help keep us informed, the UPS also protected our devices from the power cutting off and on several times. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent power back-up and surge protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had 1 minor power blip since I installed this a month ago, but it worked well, keeping everything attached powered up without a hiccup. The display is very helpful and I like that you can choose to have it go dark when you don't want to see it. So far, very happy with this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Meet the need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this power back up for a sump pump in one of our rentals instead of the usual wet cell options for there are children living at the site and did not want them near bat acid. Mounted it on a shelf with holder 6' off the floor next to the power outlet. Power has been out twice and it worked perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Part of best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive electronic devices like computers and tv's need a number of layers of surge protection, starting with less expensive surge blocks and graduating to the pricey UPS. This way the cheap pieces fail in order to protect the more expensive, which shield the part of the surge that goes through. The UPS keeps the memory from being lost during most power outages.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Power for my computer during blackouts.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to protect my computer / network from power outages. Connected 3 NAS, router/modem, computer, and network switch to the six ports that supply backup power during an outage. Estimated 38 minutes of battery power for all devices which give me plenty of time to get things shut down properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little expensive but worth every penny!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an APC user for almost 20 years. Yes, there are less expensive backup + surge protectors, but my data is more important than saving a few dollars. In those 20 years, I've never had equipment damage or data loss due to either a surge or loss of power. A little expensive but worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great power Supply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This APC - Back-UPS Pro Battery Back-Up was a great purchase. I've had several over the years and this one is by far the best. It was easy to set up and the monitoring feature is simple enough. It provides plenty of outlets, handles enough power for my small office and it is very stable. I can rest assured during any power surges or outages. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable backup power with surge protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was delivered very quickly and in perfect, new condition. It was ready to go out of the box and easy to install. I was replacing an older APC backup so the replacement was identical in size and fit the space provided. I've been using it now for several weeks and have had no problems whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sizable size for price. Like the use and diagnostic display.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great UPS system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using APC UPS systems for years. This product works great as has the previous ones. Only once did I have a problem with one of their units, and after I contacted their Cust. Service, they replaced it with a new one withing a couple day. With being able to replace batteries when they wear out, the units last for years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Quality battery backup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this battery backup has worked very well. It has been tested multiple times by storms and other random power outages. It always kicks on quickly and keeps my devices running until the power comes back on. Knocking off 1 star for the slight whine it produces. Not enough to really fuss about, but its there and can be heard when the room is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UPS works great and has already saved my PC from going down several times due to power outage from thunder storms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliably APC Pro 1350

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the APC Pro 1350 about a month ago to replace an older backup and have been pleased with the faultless performance as is typical of APC backup units. The diagnostic feature is superior to my old unit and the USB connection has proven to be a useful feature. The instructions are clear and unit is easy to set up. Really nice when a an important computer component fails you can find a replacement at the local Best Buy store (which I did) or simply order it from Best Buy.

    I would recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thanks a lot for your feedback. You may also reach us out via chat: https://www.apc.com/us/en/tools/chat/, if you have other inquiries about our products. APC

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used APC UPS products for years and have had a good experience with all of them. This device was put to the test a few days ago when a 30 minute outage occurred. All devices connected to the UPS continued to run normally for the duration of the outage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good UPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and battery replacement looks easy: slide the panel open, one wire connection to plug in, and and close the panel. No tools, no hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for network equipment,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this as a battery backup for my network equipment. The price is right and it provides 20+ mins of power in a full charge for my use. Great for the annoying short power outages that would reset the network.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable UPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The APC Back-UPS Pro has been very reliable so far. An added bonus is the fact that it can be monitored online.

    I would recommend this to a friend
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