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APC - Back-UPS Pro 1350VA Battery Back-Up System - Black-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 84 reviews

99%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-12 of 12 Reviews mentioning:
noise
  • Rating: 4 out of 5 stars

    Good to have for a surge and purge system

    Posted
    ML1067
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Good to have for a surge and purge system, however, there is a hidden sound and don't know how to turn it off. It is convenient to have and easy to install.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Chirp Chirp.. No it's not just you

    Posted
    Mojomadness
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Just google this product and the word Chirp... It makes a constant rhythmic chirping noise that will eventually drive you mad.

    No, I would not recommend this to a friend

    • Brand response

      APCProductSupport

      Thank you for taking time to review our UPS. I apologize for any inconvenience our unit has caused you. It sounds like the chirping noise is just cosmetic in nature and wouldn't affect the functionality of the UPS. We definitely want ensure that you are satisfied with the UPS, so please do not hesitate to reach out to an APCbySchneider team at your convenience. We offer email and chat services through our support site. APC

  • Rating: 4 out of 5 stars

    Reliable Battery Back-Up

    Posted
    veritech13
    • Tech Insider NetworkTech Insider Network

    It was easy to setup out of the box, I use it to plug in my desktop and my router. The load displayed is easy to read and easy to adjust by unplugging devices it you go over and get the warning beep. I would definitely recommend if you are prone to brown outs as the power surge when the power comes back on has damaged my prvious laptop. It is not the easiest to decipher every option but it gets the job done.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    A battery backup

    Posted
    tingham
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is a battery backup plus surge protection unit. You can plug it in and plug other things into it. The things you plug into it will receive power. It works. You can turn off the alert noise which is nice because NC has terrible power reliability.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A very solid choice

    Posted
    ferrari
    • Tech Insider NetworkTech Insider Network

    I've been using backup power supplies for both my computer systems and audio/video components for over 20 years now. As we're in an area that gets more than a few momentary power blips, it's an essential for us. The power will blink for a second, and the cable box goes into reset mode for 3-5 minutes - very annoying. Same thing working on a computer - have to restart, most likely losing or corrupting whatever I'm working on at the moment the power died. Here's the difference with this unit - in the past, when the batteries had gone through their life cycle, the cost of replacement batteries was just about what I'd pay for a new UPS, so it just wasn't worth it. But this is such a solid unit, I'm pretty sure I'll be keeping it around for awhile. The unit packs plenty of power, more than enough to keep an LED tv, cable or Roku box, and a soundbar running. The display is big, bright, bold, and has all the pertinent info you need. The front USB ports are an excellent upgrade to units I've had in the past. I was happy to see one of them was a C port; I didn't check the amperage for the ports, but I was surprised to see how quickly it charged my phone. You might think I'm crazy, but there is one feature that endears this to my heart - a silence button right on the front that works! Hold it for 2 seconds, and the speaker icon comes up on the display with a line through it indicating sound disabled. My dog hates beeps - from the smoke alarm, microwave, toaster oven, whatever. She'll whine for an hour after hearing a random beep. My previous UPS beeped continually while on backup power. We've had 2 power outages since I installed this unit, and it's been totally quiet. The only caveat I'd issue is that this is a heavy piece (22+ lbs) so it's not for a flimsy computer desk, tv stand, or shelf. But if you're basing it on the floor, or have sturdy shelving, it's a very nicely designed unit that's not ashamed to be displayed. My unconditional recommendation.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    No problems

    Posted
    Musashi867
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Works well enough when paired with the power chute software. No issues. However I do wish it was more clearly marked with maximum wattage. Imo the 1350va designation is only half the story. But the product itself works. Also when bring powered solely by this battery my computer graphics card gets very loud coil whine. Doesn't seem to impact performance but it's strange and extremely noticeable. Not sure the cause.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Strong backup with many options

    Posted
    gadgetguy11
    • Tech Insider NetworkTech Insider Network
    • Top 50 ContributorTop 50 Contributor

    APC has earned the coveted leader in the market position in Uninterruptible Power Supplies for computer systems. The Back-UPS Pro 1350 is a strong performer toward the high end of the APC product line. It features 6 outlets protected from surges and power outages, and 4 outlets offering just surge protection. It also has 2) USB jacks to protect USB from surges. The display provides voltage, current, wattage, remaining time and much more. The display times out but can be left on by pressing a button and holding it. Unfortunately the display produces an annoying high pitched whine, an oscillating sound, so I chose to leave the display off. SUMMARY: This is a robust, excellent performer and provides excellent protection against power surges. Highly recommended.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for my gaming PC

    Posted
    TheBK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this UPS as a backup for my expensive gaming pc. Besides just my tower, it runs two monitors, modem, router, and home phone. It runs all these with no problem! The UPS runs on about 60% load with computer on, 3% load with computer off. That equates to about 25 min runtime with computer on and 3 hours computer off. I tested the UPS by flipping the breaker to my house and the UPS switched to battery immediately with no delay seen on computer or monitors. There is a slight hum or clicking sound when the UPS is running on battery but it is totally quiet when plugged in on AC power. The display is super easy to use and helpful. I like that I can turn it off too so it doesn't light up the room. Overall, I'm very satisfied and have no complaints at all!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great UPS if a bit noisy

    Posted
    aarondr
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    The APC BN1350M2 is APC's mid-range high output UPS. I've been a long time APC customer, and believer in UPSs. In fact I've probably about 5 around the house. I like them especially to keep critical infrastructure online for internet (modem, router, switch). UPSs are important if you want to keep the kids busy when the power is out. A unit like the BN1350M2 should give a modem and router about 2 hours of auxiliary power. Of course the BN1350M2 is a 1350VA/810 watt unit, so it can power a lot more than a modem/router. Keep in mind that the 810 watt is a maximum rating, so it cannot be exceeded under load. That said, one of the drivers for me for this UPS was my new desktop computer build. I'm running an overclocked 7820x @ 4.6GHz, and it can pull 300 watts from the wall loaded alone. Add in a fully loaded GPU, and other components, I've seen 500w continuous load. In fact, I was tweaking my configuration when a constant beeping would occur under a stress test. At first I thought it was my computer, but I eventually realized it was my old 550va UPS. I was exceeding it's rating and it was warning me of the overload. The APC BN1350M2 is much more powerful and capable than that bargain 550va that I had before. In fact, runtime is estimated around 50 minutes with my computer at idle (about 100w load). This is excellent for me, as I like to avoid hard shutdowns and keep my PC running all the time. I noticed no weird noises or behavior when running on battery. The BN1350M2 has a stepped sine wave which appears to come close enough to a true sine wave to avoid any pitfalls of cheaper square wave designs. If you're lost here, it's essentially how the UPS reproduces the AC power's 'A' (alternating) behavior. Some older UPS's use a square wave, which can stress certain types of electronics. There are a total of 10 outlets, with 6 being battery backup and the other 4 being surge only. This is a great configuration as many models only provide 3 or 4 battery outlets. Of course there's more to the UPS than just battery/load capabilities. My favorite is the LCD, which provide not only runtime information, but direct load (how many watts/percentage of load), battery level, input voltage/frequency, and general status. The UPS software is also helpful, which connects over USB. While Powerchute personal edition hasn't seen a major update for over a half decade, the software is more than adequate for simple usage, and provides details like estimated cost, and carbon emissions. It can provide power usage history, so for instance it helped illuminate for me that my MESH overclock was causing almost 20w of idle power usage. All in all the UPS's info/software is top notch. One of my favorite features of this UPS is the mute switch. I can't tell you how annoying it's to have battery backups that wake up the entire house in the middle of the night. It was fine when it was just my wife and I, but with 2 small kids I dread a mid-night power outage. Being able to mute the beeper is a great feature that was overlooked for years. Other features that are important here are AVR (automatic voltage regulation), which helps correct dirty power - in the case of say a brown out. APFC compatibility - which means that active PFC power supplied keep running during the transition between line and battery. Most modern power supplies in computers are active PFC, so this is a pretty important detail. Another cool feature is hot-swappable batteries, which means you don't need to power everything off just to replace the battery. I also assume this means that the UPS won't just kill everything when the battery needs to be replaced. I had an older model that when the battery got old and died it powered off my home server repeatedly until the battery finally died completely. Last time I buy that brand. Rounding out the capabilities are gigabit ethernet protection, coaxial protection, ground fault LED, and TVSS ground. Another great feature is a USB-A and USB-C port that provide up to 15w of power (5V3A - this is combined). This is useful since it operates even on battery. Think of it this way: the power goes out and your phone is at 20% battery. You could reduce the load on the UPS and actually use this as a giant phone charger, giving you time to perhaps charge your phone up and even give that battery bank you forgot you had a charge to carry you on in the midst of the blackout. Now you could also use it to charge a device while not on battery - but this brings me to my next point: While this is a desktop UPS, I don't recommend putting it on a desk. The reason isn't because the display isn't useful, but rather (at least my unit) has a high pitch noise associated with it. Apparently this is a common occurrence with APC UPS's electrical design. Some exhibit this noise more than others. I've honestly never noticed on my other UPS's, but they live under desks, and behind devices. I tried with this one on my desk, but I found the noise distracting. This issue varies by device, but it seems like it's pretty common. You might not even be able to hear the frequency noises, but if you're under 30 you're probably a good candidate to be annoyed. Overall the BN1350M2 is a great device. The electrical noises are the biggest annoyance, but when installed under my desk I can't hear them. The runtime, software, and features of this UPS warrant its price premium, but it's still disappointing that the electrical design isn't filtered enough to prevent these. Overall the capacity is great, and APCs battery programs and general quality are great reasons to get this unit.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Over the top happy!!!

    Posted
    JustCuz
    • Tech Insider NetworkTech Insider Network

    I think these are some thing most people don't think about in till they wished they had one. I've been looking at battery backups for a while. And was a little worried after seeing a lot of people complaining about a chirping sound. Thankfully my unit dose not have that issues at all and is very quiet. Some of the key features I like most are the usb charging port on front 5v/3.0 amps, 10 outlets, of which 6 of them are battery back up and all 10 are surge protection. Two RJ-46 date ports (cat5&cat6) for your modem,DSL or fax lines. This unit helps keep my house running in a power outage. I've a synology NAS, SmartThings hub, Cable modem,Wi-Fi router, POE router and a 24" monitor running off of this. I'ven't had a power lost let but have just pulled the plug. And it kicks on instantly with every unit plugged in to it you can't tell when it kicks on or off. It dose make an annoying beep to notify you that it on battery power but you can easily turn this off with the button on the front. Has a nice big easy to read display screen on front that is easy to navigate. Tells you things like your load and how many minutes of battery power you have and the number of events/power lost that have happen.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Reliable Device, Simple to Use, Works as Expected

    Posted
    dorkhead2
    • Tech Insider NetworkTech Insider Network

    Instead of using this device to backup my computer, I used it to backup the following: CPAP breathing machine, cable modem, wireless router, network connected alarm clock, cordless phone, nightstand led light, Slingbox, cable digital converter box, small HDMI to Component box, and phone charger (see picture - if you look carefully, the Slingbox is under the nightstand). The APC unit handles all these devices very well. I also have additional devices connected to the back of this unit, such as a small 19-inch television and a laptop power cord, but those devices are only plugged into the surge protected outlets. This unit comes with 10 outlets; all ten provide surge protection, but 6 of the 10 provide battery backup in case of a power outage. In total, I have 10 devices plugged into the 6 battery backup outlets. I was able to accomplish this by using high quality/low gauge 3 Outlet 1-foot extension cords (see picture). To prevent damaging the unit, and causing any electrical hazards, if using an extension cord, the shorter the better, and additional power strips with surge protectors are not recommended. In terms of use, except for the CPAP machine, which I plug directly into the back of the unit, most of the other devices are connected to one of these short extension cords. It's important to note that the overall load from all the devices connected to the UPS is very low. If I was running larger equipment, such as a computer, I wouldn't be backing up this number of devices. In total, the 10 devices only used about 7% of this units 810-Watt load capacity (see picture). When the CPAP breathing machine is not running, the display shows the unit lasting for about 173 minutes (close to 3 hours). When the breathing machine is running, the display estimates the UPC unit will supply backup power for about 91 minutes to all 10 devices. Please note: I don't have any expectations that this UPC unit will run my CPAP machine on backup power throughout the entire night. I do, however, appreciate that it's there as a temporary backup if the power goes out for short periods of time. With the built-in alarm in this UPC unit, I would have enough time to wake up and properly takeoff my sleep mask. To test this system, I simulated a power outage by turning off the power to the whole house; I flipped the main circuit breaker. The unit automatically switched to back-up power and every single one of the devices continued to work properly. I was able to maintain communication with the outside world via the wireless internet and was even able to watch TV through my laptop, steaming from the Slingbox. Overall, I'm highly impressed with this unit. The rated amount of time these batteries are expected to last are about 3 years. I will be happy if I get close to that before I need to replace the batteries, which is common with UPC backup units. The only complaint I have is a soft wisping noise the unit produces every few seconds while running on regular household current. The unit's situated on the floor, near the other side of my nightstand. I only hear it when I'm a few feet away and the room is completely silent. Otherwise, I don't hear it at night because either the fan, air conditioning, or breathing machine drowns it out. If it wasn't for the wisping noise, I would give it 5 stars. Otherwise, it's a strong 4.5 stars.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    When WATTS Matter

    Posted
    Daddio
    • Tech Insider NetworkTech Insider Network

    Uninterruptable Power Supplies (UPSs) have been common in most people's homes for decades, but they probably saw a tapering off in sales volume as full sized home Desktop PCs were superseded by Laptops, Tablets and powerful Cell Phones which have their own built in battery backup and power conditioning systems built in. Home Theater Systems have become more elaborate over the years and the many subsystems incorporated into the Home Theater deserve protection from power surges just like full sized PCs. Shutting down larger Home Theaters in an orderly fashion during a power failure requires more UPS power than most PCs. That's where the relatively high output capacity of the APC Pro 1350VA shines. As shown in the attached pictures, the power consumption of my home theater as an example is fairly high. It includes a 75" TV, an Xbox One X, a Denon AVR-S730H Receiver pushing a 5.2.2 Surround system, a Western Digital NAS and a 10" and 15" Powered Woofer. The close-up picture of the illuminated dash on the APC Pro 1350VA shows the system under load. The long tapered triangle on the top right of the display shows 2 bars out of 5, indicating that the unit is at less than 50% capacity. The power management software that runs on a PC indicates that the APC Pro 1350VA can supply back-up power to this home theater system for 45 minutes before needing to be shut down. During that time the APC Pro 1350VA will be emitting 4 beeps every 30 seconds to alert anyone in the house that the home theater should be powered down. The alarm can be temporarily silenced if desired. The LED display can also be set to be on constantly or to only light up if there is a power problem. PROS: - The back of the APC Pro 1350VA has 6 individual u-ground outlets that supply both battery back-up and surge protection. This is a larger number of battery back-up outlets than most home UPSs. It has 4 more u-ground power outlets that offer surge protection only. - The included PC software can adjust and monitor the operation of the APC Pro 1350VA to tell the user when, how many and what kind of power problems have occurred. It can test the capacity and readiness of the system. It can monitor power usage when everything is operating properly and tell the user how much money it has cost to operate the items attached to the APC Pro 1350VA over a period of weeks or months. - The APC Pro 1350VA can tell the user in real time if it is able to handle the electrical load attached to it. It also indicates some problems (short circuits, etc.) that occur in the items it is protecting. - The APC Pro 1350VA has the capacity to protect larger systems than most home UPSs. - The owner can control whether or not the LED display is constantly illuminated and can temporarily silence the beeping alarm, even if the power failure is still in progress. Personally I'm an information hound and appreciate the LED's real time information on current load and input line voltage among other things. CONS: - Like most UPSs, the APC Pro 1350VA output plug-in strip is oriented and surrounded by other protected outputs like coaxial cable and LAN cable connections in such a way that most power bricks (for things like external hard-drives) each cover two U-ground outlets, significantly lowering the number of devices it can protect. - The APC Pro 1350VA can only be positioned vertically, which means it cannot fit inside the shelves of most Home Theater Credenzas alongside the amplifiers and tuners. This means that all of the power cables for these items going to the APC Pro 1350VA, must be routed outside of the credenza which can be a long distance and can look unsightly. CONCLUSION: - The APC Pro 1350VA has lots of bells and whistles for those who like to monitor and "fiddle" with the features included. If the wattage and capacity needed to power your system is larger than most home systems, the APC Pro 1350VA can probably handle the load.

    I would recommend this to a friend