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Customer Ratings & Reviews

Your price for this item is $210.99
The comparable value price is $214.99

Customer reviews

Rating 4.7 out of 5 stars with 2765 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the Back-UPS Pro's long battery life, ease of use, and strong performance. Many appreciate the clear LCD screen and the ample number of outlets, along with the inclusion of USB Type-C and Type-A ports. However, some users noted the unit's weight and reported minor issues with the software and occasional noise. The warranty process also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,765 reviews
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    Great piece of kit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. Had one that died after about 12 years (got dropped while moving houses), this is the replacement. Great systems, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for a backup for our wifi room. Works well. Weve had power outage issues and this keeps us up during an outage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best purchase of 2023

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The #1 best purchase of 2023. If you don't have your pc on one your risking a lot. Its expensive but dam is it worth not having to worry your computer or other devices will explode due to a bad power strip. The added time before blackouts is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love APC UPS'!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a CyberPower UPS previously, and it would constantly shut off for no reason. It had a enough power. I swapped it out for this APC UPS and haven't had any issues since. The battery lasts quite a long time for us after our power goes out, which is quite often. I love this UPS and highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best UPS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a lot of APC's leading competitor's UPS, but after two of them died premature deaths (their batteries died), I decided that I should try a different brand. I bought APC's UPS to give it a try and the first thing that you will notice is that their batteries come disconnected. The APC model is "cleaner" and the outlets seem easier to use (grippy without being too grippy). Even better, the APC UPS does not have one of those super bright lights that lights up a room even when the lights are off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UPS/Battery Backup - No more power outages

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great UPS/Battery Backup! We have been having power fluctuations in our area due to some of the construction going on and this unit has made our ability to continue working seamlessly. If your in the market or think you need one, I’d highly recommend it! It’s very well priced in my opinion for what it is capable of doing in the event of loss of power.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    So good, I bought 2!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and reliable. Best choice for any user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woks as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, like seeing my power output and having my wifi not go down if the power goes out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed a GPU from tripping

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped my GPU from frequently crashing, which I have been trying to find a solution to for months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked so well - replaced with the same product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is a replacement for an older well-used battery backup. The first one worked so well and was so dependable that we simply replaced it with the same product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent UPS (esp. if bought on sale)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item, when all my gear is plugged in, I'm using 20% of the capacity, which gives me about a 35 minute runtime... Probably will get a 900VA unit to power my cable modem, router, and NAS (which will run for about 1.5 to 2 hours during an outage)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you live in an area, where you have frequent storms. This will protect your electronics from surge and provide constant power if your electricity goes our.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Nice battery backup surge protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. I already had one power outage event and it worked exactly as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to prevent power surge damage in case there ever was one my buddy had one and it works amazing though I haven’t had a power outage or surge yet I trust it completely it looks very nice and fits snuggly on the side of my desk making my setup look that much more techy although a little pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery Backup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I returned this battery back up, it wasn’t due to any bad experience! I open the box and it was way bigger than I had anticipated. My house is not that big and where I was going to need to put it it would not have worked for me. It appears to be a very nice unit and had I hooked it up. I’m sure I would’ve been totally satisfied with it. Instead of ordering online, I will probably go into the store and look at other smaller options.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good looking UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I give Best Buy 5 stars and I hope this expensive APC UPS lasts longer than the 450 and 650 UPSs. The smaller ones do not seem to last more than 2 - 3 years and they begin to conk out. In the old days they use to last for 5 years +. I do like the design of this Pro 1500 UPS and it seems to work very well. I've had it for 3 - 4 months and it does keep my PCs online with plenty of time to down them - without using APC software. I guess time will tell; I just hope it last longer than 2 or 3 years!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Lcd

    Rated 5 out of 5 stars

    Nice UPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these now, I have one on each of our computers and one to keep my CPAP alive if the power quits at night. Easy to use, nice display, lots of information

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Lcd

    Rated 5 out of 5 stars

    Great backup battery unit w/ USB!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the APC backup units! Battery can be replaced when it's needed. Good monitoring software for PCs ONLY and enough power ports. You even have a USB port on the front with an LED display with info.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Utilized during Texas Freeze 2021 charging phones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utilized during the Texas Freeze in 2021 to charge phones as best possible when power was out. Backs up computer great also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC Back-UPS PRO 1500VA Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this APC Back-UPS PRO 1500VA to replace a failed older APC 1500VA unit (also purchased at Best Buy) due to water damage. That unit was probably 15 years old and would have still worked if the damage wouldn't have occurred to it. I did have to replace the battery (about $50 online) in the older one, though, as it wouldn't hold a charge for too long because of its age at the time (about 8 years). The old unit still worked, but the relay(s) in it were shot due to the water damage (if power was lost, it wouldn't engage the battery power). I have always used an APC Back-UPS 1500VA for my gaming computer/monitor/Cisco switch/coaxial cable for cable modem. This device "cleans" the incoming wall power and prolongs the life of your expensive and sensitive electronics, not to mention that it provides continuous power for your equipment from brownouts and power outages until your home power is restored again. I can have almost 40 minutes of backup power available for my computer/LED monitor if I am not computing heavily. This new unit is also great because it has 2 USB outlets (my old one did not) to charge your phones (or anything that uses a USB cable) if the power should ever go out and you need a charge. This unit is highly recommended.

    I would recommend this to a friend
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