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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2937 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the Back-UPS Pro's long battery life, ease of use, and strong performance. Many appreciate the clear LCD screen and the ample number of outlets, along with the inclusion of USB Type-C and Type-A ports. However, some users noted the unit's weight and reported minor issues with the software and occasional noise. The warranty process also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,937 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    APC Backup Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there was a stronger power system but it is worth every single penny especially for stores, small businesses, etc! I have bought 2/3 in the past and it is unbelievable how long they last!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best UPS ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best ups ever, very well built, love it beautiful crisp display display system with very good details that it shows. I’ve been using APC products for many many years and their quality seems great and solid to this date.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    APC BACK-UPS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This APC device is amazing, i connected my tv, computer, wifi router and it all works great!!!! I unplugged it to test it out and all is well!!!!

    I would recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our BN1500M2. We appreciate the feedback. APC

  • Pros mentioned:
    Lcd

    Rated 5 out of 5 stars

    Works great with cool features.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. i really like the display screen on the front and that it can still be monitored by software on my PC. The USB charging ports on the front are also a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Back up protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great back up protection. East to read display with many monitoring features. APC software keeps you from loosing work when power cuts out and lets you know how much time is remaining on battery to complete your work or shut down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power has gone out twice due to storms and just high winds, and this kept my PS5 and PC safe from corruption and kept my power supplies from frying, 10/10 am satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice features on a APC UPS 1500

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my remote home office to provide power to my cable modem and wireless router if there is a power outage. This gives me a peace of mind and convenience that I can continue on working until power is restored.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got me a 100 on a quiz

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rarely ever do I get power outages or crazy fluctuations in voltage. Bought it for peace of mind and a few weeks later I get a storm that knocks out the power for a few seconds, but he UPS keeps all my networking and PC on, which was amazing because I was in the middle of a timed online quiz from school! Saved me from a lower grade :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, efficient well priced, its solid to so it doesn’t feel like it might malfunction or break, which I like.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very safety

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good battery backup I will recommend to any office

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Seamless transfer of power during storms,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here in Florida, the power may flicker just enough to reset cable and my computer. the backup is just it is. Seamless transfer of power during storms, power loss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent UPS Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the number of outlets and capabilities of this UPS. Simple set up, and works great. Got it on sale, so price was competitive. Nice form factor for the power supported.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Back-UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I have in the house to keep my PC and my router working.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Power Back up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects our internet, printer and has been perfect through 2 power outages.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My back up to my back up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome so far. No power outages yet, so don’t know quite yet how it will keep me rolling. Easy to set up and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned right away it does the job. I have sound issues so I noticed it makes a high frequency noise when active, gives a bit of a headache. Battery life has me a little concerned but I still need to read the manual, cause the thing kept going grom 4hrs to 30min.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Product is great, but...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this came, the box was completely wrecked. It’s pure luck that the manual and accessories didn’t fall out. Other than that, the back up seems to work great. Easy to set up, great features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Battery Backup System!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this product. Gives me peace of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Surge protection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid device that offers valuable protection!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This APC Back-UPS Pro 1500VA arrived well packaged, with the retail box securely placed inside an outer shipping box. The first thing I noticed when lifting it out was the weight. It’s much heavier than I expected, which I actually see as a good thing. It immediately gave me the impression that this is a solid, well-built unit and not something flimsy or lightweight. Unboxing was super easy. You just pull the unit out, remove some protective tape and plastic, and you’re basically ready to go. One important step is that you do need to open up the side panel and connect the internal battery. It ships disconnected for safety reasons, which makes sense. Connecting it takes just a few seconds and doesn’t require any tools. Once that’s done, it’s just a matter of plugging everything in. You can run your cable connection through the unit if you want surge protection for your modem, which is exactly what I did. I have a cable modem, so the coax goes into the UPS and then out to the modem. All of the outlets on the back offer surge protection, but only six of them provide battery backup plus surge protection. The rest are surge-only, so you’ll want to think about which devices are critical and plug those into the battery-backed outlets. One thing I do wish APC would consider for a future version is adjustable outlet orientation. Some of the power bricks I’m using are designed to stick out sideways when plugged into a normal wall outlet so they don’t block the outlet next to them. On this unit, those same bricks end up pointing downward and covering adjacent outlets, which means I can’t use every outlet on the back at the same time. It would be really nice if the outlets could rotate or be positioned differently so you could choose how those bulky plugs sit. That would make an already great design even better. When I first plugged the unit in, I noticed that a red indicator light came on for a building wiring fault. After doing some research, this likely means the wiring in my home isn’t properly grounded or isn’t fully up to code. It could also mean that a two-prong outlet was converted to a three-prong outlet without a proper ground. I tested several outlets around the house and got the same result each time. This isn’t a fault of the UPS at all, and I actually appreciate that APC included this feature. It’s better to know there’s a wiring issue than to assume everything is protected when it isn’t. It’s something I’ll eventually have an electrician take a look at. I decided to use this unit next to my home entertainment center in the living room since that’s where a lot of my important electronics are located. Right now, it’s protecting my cable modem, router, television, and a gaming desktop that’s part of my home entertainment setup. That’s a lot of gear, and having it all on one UPS gives me some real peace of mind. If there’s a power outage, I feel much better knowing my computer is protected, my TV is protected, and there’s a chance I may still have internet for a bit, depending on the situation. Overall, I’m really happy with this APC Back-UPS Pro. It feels solid, it’s easy to set up, and it’s doing exactly what I wanted it to do. I’m honestly considering picking up a second one for my office to protect another computer setup. If you have valuable home electronics and want protection from power outages, surges, or voltage fluctuations, this is a great unit to have. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice heavy little gadget.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good. There are two batteries on the inside of this unit. You will need to connect the red wire to the batterie before you start. This part was a little uneasy as I felt like I was going to shock the heck out of myself. But I went ahead and connected the wire and put the side panel back on. I tuned it on and it acted like it was goin blow for a sec. It started going thru channels. The sound was unpleasant. After that everything was right as rain. Seem to work just fine. It appears that only some sockets are protected while the others are normal ones. It outlines this for you so you know. My computer is not here yet. So I’m keeping it in the box till I get that. I’ll post some pictures of it off.

    I would recommend this to a friend
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