Customers are delighted by the Back-UPS Pro's long battery life, ease of use, and strong performance. Many appreciate the clear LCD screen and the ample number of outlets, along with the inclusion of USB Type-C and Type-A ports. However, some users noted the unit's weight and reported minor issues with the software and occasional noise. The warranty process also received mixed feedback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,761 reviews
Rated 5 out of 5 stars
Best UPS ever
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best ups ever, very well built, love it beautiful crisp display display system with very good details that it shows. I’ve been using APC products for many many years and their quality seems great and solid to this date.
I would recommend this to a friend
Rated 5 out of 5 stars
Go To Power Supply.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my UPS for general use in our office. I have one for each employee desk and we get an average of 150 minutes of runtime if the power goes out. Plenty of time to wrap up work and shut down normally.
I would recommend this to a friend
Rated 5 out of 5 stars
I have the power!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I own 4 of these and keep them connected to entertainment setups and computers in the house. You would be amazed how many events are reordered in a day. Hot summer so every ac in the neighborhood is going. These help regulate the power to my devices and assure me I have power to properly power down my electronics.
I would recommend this to a friend
Rated 5 out of 5 stars
10/10 product
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
200 dollars is well worth it for the peace of mins this provides
I would recommend this to a friend
Rated 5 out of 5 stars
APC UPS
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as intended. Easy setup and installation. protects sensitive electronics.
I would recommend this to a friend
Rated 5 out of 5 stars
I Like It!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s Excellent! It seems hefty enough for the job (home - MS Software Engineering). I don’t need pro stuff. I’m getting a second one today.
I would recommend this to a friend
Rated 5 out of 5 stars
Back-ups works great
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works like it supposed to. I had a few power surges, and. And couple of times the power went out, I have two of them
I would recommend this to a friend
Rated 4 out of 5 stars
Good Investment
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well for all work-related needs. However it does smell when initially running it for a day or so.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Battery Backup System!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
No problems with this product. Gives me peace of mind!
I would recommend this to a friend
Rated 1 out of 5 stars
Unreliable, randomly fails with error F02
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A UPS only has to do one thing right in my eyes and that's provide back-up when the power goes out. This is the first APC unit I have encountered that fails to do that. Worse yet, the unit fails intermittently so I'm expected to accept that behavior and "hope" it works when I'm not home to reset it. When street power fails, it might work flawlessly OR it might shut-down, emit a blaring alarm and display F02. Unfortunately, if disconnecting and reconnecting the battery resets the unit, it's considered working by tech support. So, it's actually an Occasionally interruptible Power Supply. Do not buy one.
No, I would not recommend this to a friend
Brand response from APCProductSupport
Posted .
Thank you for taking the time to review our BN1500M2 unit. We appreciate the feedback. There are 3 possible reasons for an F02 error on your unit: 1.) there's a true short at the load side and excessive current is detected 2.) there's a weak internal battery 3.) excessive load. If the error comes back what you can do is to remove all the loads first from the UPS, then turn the UPS off and unplug it from the wall. Once UPS is off, remove the battery and then press and hold the power button for 5 seconds while it's completely off. After these, put the battery back on, plug the UPS back to the wall and power it on - UPS should return to normal operation. If the Fault returns with no load connected, please contact us immediately. Otherwise, consider reducing the loads connected to the UPS. To test the condition of the battery, you may run a self test. Just press and hold the power button while it's on and while the loads are connected - wait for 2 beeps then release it.
Rated 4 out of 5 stars
So far so good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good.
It’s small and silence.
I’ve plugged my desktop and tv + ps5
I would recommend this to a friend
Rated 1 out of 5 stars
Bad Unit
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this APC - Back-UPS Pro 1500VA 10-Outlet/2-USB Battery Back-Up and Surge Protector - Black. The unit shut off a few months after it was connected and will not keep the green
No, I would not recommend this to a friend
Brand response from APCProductSupport
Posted .
Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our unit. If you can I would try to remove all the connected equipment, disconnect the UPS from the wall outlet, disconnect the internal battery, and then hold the power button for around 10 seconds. Reverse the instructions to power the UPS back on to see if the issue clears up. If the issue still remains please reach out to an APCbySchneider support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Pros mentioned:
Battery life, Ease of use, Lcd
Cons mentioned:
Weight
Rated 5 out of 5 stars
Power outage:no more
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am in graduate school and was working on a long paper. Where I live we lose power often, which this one night we did and I lost all my work. This battery backup system is amazing. Again, just the other night I was working on a paper and we lost power. Immediately it kicks on and my computer is still powered up, gave me plenty of time to keep working then to save. Only down size is it is pretty heavy. The size doesn’t take up much area. Easy to setup, light up screen. Alarm turns on to let you know when you are working on batter. Has USB ports to power your devices.
I would recommend this to a friend
Pros mentioned:
Battery life, Performance
Rated 5 out of 5 stars
Works Great
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great only complaint was the instructions on which side to connect the battery cables inside the unit was not clear so I had to watch a Youtube Video. Also, the battery they used is quality.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Can't go wrong with this one
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this UPS so much I bought a second one. It works exactly as advertised, easy to set up and it's been running great. It saved me several times as we tend to get brief power outages here fairly often. I use it to keep my router and primary computer up and running and the second one is attached to a very expensive long arm quilting machine that my wife uses. This is power in the middle of a session it can create serious problems.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 4 out of 5 stars
USB Replacement
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's only been connected for about a week but so far it's working well. We have random power outages over the summer, so this is much needed. Very easy to set up. I love all of the extra outlets and especially the outlets for oversized plugs. I like the power indicator, so I know it's always on. My last UBS had shut itself off and I didn't know. Computer crashed (screwing up my main drive when the power suddenly dropped).
I still need to try the Powerchute software features next.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Great Backup for a Router
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This unit is easy to install and operate. The display is very readable and supplies good information. The display and sound can be turned on and off. The USB ports in front are a good feature. This unit is being used as backup for a broadband router. Performed well in a power outage a week ago. Customer
I would recommend this to a friend
Rated 5 out of 5 stars
Good choice for a backup power supply
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been using Back-UPS Pros for many years. They are easy to set up and manage. This unit has plenty of outlets: 6 with surge & backup power and 4 additional surge protected outlets (all 3-prong). It also as USB ports, although I don't use them.
The following are basic limitations of this type of device to keep in mind but are not a product flaw. (1) They are heavy; hence, lift carefully and plan to sit them on the floor. (2) The batteries last years but eventually need to be replaced. However, because all surge protectors (built in to this device) tend to degrade over time (especially if you frequently get power "jolts" and blackouts), I sleep better by simply replacing the entire unit when the battery needs replacing. (This one that I just bought replaces a unit that lasted over 15 years.)
I would recommend this to a friend
Pros mentioned:
Battery life, Performance, Surge protection
Rated 5 out of 5 stars
Must have for power outages and surges
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Ideal to protect devices from power outages and surges. Also, it can give you a few minutes to properly turn off anything connected to the battery pack.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Sleak UPS
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup, plenty of outlets. The PC Powerchute setup is key to protecting the PC. Sleak design makes it a pleasing unit to display rather than hide away