Customers are delighted by the Back-UPS Pro's long battery life, ease of use, and strong performance. Many appreciate the clear LCD screen and the ample number of outlets, along with the inclusion of USB Type-C and Type-A ports. However, some users noted the unit's weight and reported minor issues with the software and occasional noise. The warranty process also received mixed feedback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,937 reviews
Rated 4 out of 5 stars
Good, but could be better
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well, but all the outlets are right next to each other, and most of my electronics use a converter. Would nice to be able to rotate 90° so the converter block wouldn’t block adjacent outlets.
I would recommend this to a friend
Rated 5 out of 5 stars
Save your entertainment center
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect backup for our apartment internet. We get constant power surges and outages.
This is the best tool to avoid damaging our property.
I would recommend this to a friend
Pros mentioned:
Lcd
Rated 5 out of 5 stars
its great product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
its great product i love it i bought it 2 and both of them work great
I would recommend this to a friend
Rated 5 out of 5 stars
BN1500M2
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exactly what I expected, plenty of outlets and features
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent battery backup
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Solid capacity for the price, can monitor stats from Unraid with no extra configuration, no complaints at all.
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic UPS
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very quiet and works as usual. I have 3 devices connected to it and no issues at all.
I would recommend this to a friend
Pros mentioned:
Lcd
Rated 5 out of 5 stars
Monitor power draw for 13gen, 4090 gaming pc
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used APC for over 20 years. This model is 900 watts or 1500VA and has USB and Type-C ports in the front. A total of 10 plugs total with 6 battery back-up and surge protection. You can download the Parachute software that allows you to track usage, power conditions, and power draw. With new gaming PCs requiring up to a minimum of 1,000 watts, a better way to protect your equipment and monitor your power draw and usage cost.
I would recommend this to a friend
Rated 5 out of 5 stars
Go To Power Supply.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my UPS for general use in our office. I have one for each employee desk and we get an average of 150 minutes of runtime if the power goes out. Plenty of time to wrap up work and shut down normally.
I would recommend this to a friend
Rated 5 out of 5 stars
I have the power!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I own 4 of these and keep them connected to entertainment setups and computers in the house. You would be amazed how many events are reordered in a day. Hot summer so every ac in the neighborhood is going. These help regulate the power to my devices and assure me I have power to properly power down my electronics.
I would recommend this to a friend
Rated 5 out of 5 stars
10/10 product
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
200 dollars is well worth it for the peace of mins this provides
I would recommend this to a friend
Rated 5 out of 5 stars
I Like It!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s Excellent! It seems hefty enough for the job (home - MS Software Engineering). I don’t need pro stuff. I’m getting a second one today.
I would recommend this to a friend
Rated 4 out of 5 stars
Good Investment
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well for all work-related needs. However it does smell when initially running it for a day or so.
I would recommend this to a friend
Rated 5 out of 5 stars
Back-ups works great
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works like it supposed to. I had a few power surges, and. And couple of times the power went out, I have two of them
I would recommend this to a friend
Cons mentioned:
Noise, Weight
Rated 5 out of 5 stars
Power house UPS
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Unpacking the power unit was straightforward by removing the eco friendly pressed cardboard.
Getting it out of the box was a different matter, it required some muscle. This thing is heavy, 90% of it (just guessing) is due to the battery.
Plugging it in, after activating the battery by connecting a jumper, brought instant backup power gratification.
I did try downloading the software per the instructions, but kept hitting a brick wall there. Unless I was really doing something wrong on the PowerChute website, the location the instructions directed me to were obsolete as we're the redirects on the website. After about 10 mins I just gave up since this UPS will be powering my home theater equipment and not a computer.
Back;
It comes with 10 plug receptacles of which the left side is both backup and surge protection, and all but 1 on the right side is just like a normal surge strip.
2 in/out ethernet ports and a data port as well as 2 coaxial jacks.
Front;
There's the display and right below it is the power, mute and display buttons. And finally 2 usb ports.
I’ve connected a 65” qled tv, a blu-ray player, a hefty sound bar, Subwoofer and a record player .
After running downstairs to turn off the breaker, because silly me didn't even think about unplugging it. The backup kicked in keeping my tech turned on with audible beeping to let me know I was in backup mode. The time it'll keep working is totally dependent on what's plugged in. I just need about 5-7 mins to get my generator going, more than enough time.
The only issue that has me a bit worried is that the TV has a moderate humming noise coming from it, and I'm a little scared it may be harmful.
This is such a great peace of mind piece of equipment!
I would recommend this to a friend
Rated 1 out of 5 stars
Unreliable, randomly fails with error F02
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A UPS only has to do one thing right in my eyes and that's provide back-up when the power goes out. This is the first APC unit I have encountered that fails to do that. Worse yet, the unit fails intermittently so I'm expected to accept that behavior and "hope" it works when I'm not home to reset it. When street power fails, it might work flawlessly OR it might shut-down, emit a blaring alarm and display F02. Unfortunately, if disconnecting and reconnecting the battery resets the unit, it's considered working by tech support. So, it's actually an Occasionally interruptible Power Supply. Do not buy one.
No, I would not recommend this to a friend
Brand response from APCProductSupport
Posted .
Thank you for taking the time to review our BN1500M2 unit. We appreciate the feedback. There are 3 possible reasons for an F02 error on your unit: 1.) there's a true short at the load side and excessive current is detected 2.) there's a weak internal battery 3.) excessive load. If the error comes back what you can do is to remove all the loads first from the UPS, then turn the UPS off and unplug it from the wall. Once UPS is off, remove the battery and then press and hold the power button for 5 seconds while it's completely off. After these, put the battery back on, plug the UPS back to the wall and power it on - UPS should return to normal operation. If the Fault returns with no load connected, please contact us immediately. Otherwise, consider reducing the loads connected to the UPS. To test the condition of the battery, you may run a self test. Just press and hold the power button while it's on and while the loads are connected - wait for 2 beeps then release it.
Rated 4 out of 5 stars
So far so good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good.
It’s small and silence.
I’ve plugged my desktop and tv + ps5
I would recommend this to a friend
Pros mentioned:
Surge protection
Rated 5 out of 5 stars
Excellent power backup for at least an hour
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Review of APC - Back-UPS Pro, 1500VA
The value of the APC - Back-UPS Pro, 1500VA will depend on what you want to use a backup power supply for. The intended purpose of the Back-UPS Pro seems to be mainly for desktop computers for which you do not want to lose work or suffer file corruption in the event of loss of power. Secondarily, it serves as a surge protector for power outlets, a coaxial port (such as a cable modem), and Ethernet port. Finally, it can serve as a power outlet extender. While all of the ten power outlets provide surge protection, even when the unit is turned off, only six continue to deliver power from the battery in the event of a power outage. The manufacturer recommend connecting "essential" equipment such your desktop computer, monitor, modem, and other data sensitive devices to one of the latter six outlets.
The critical test for a power backup unit would be whether it continues to power devices during an actual power outage. In the ten years that I have been living in my current house, we have experienced only the briefest of outages, lasting a few seconds, and this has happened only infrequently. Until last month, that is, when we experienced a complete outage for about 24 hours. That outage is what inspired me to get the APC - Back-UPS Pro, 1500VA.
My hope for the device is probably a little different from its intended purpose. I do have four desktop computers in my second-floor office for specialized and only occasional uses: music production, gaming, video editing, and statistical analyses. They are on only rarely. The computer I use all day, every day is the laptop in my office. It does not need power backup because it has a battery that kicks in during outages. What I wanted to do was provide power backup to my cable modem and two WiFi routers in my basement and surge protection to the multitude of HDTV electronic devices in that area (see picture).
To configure the UPS settings, the provided manual recommends searching for and downloading PowerChute Personal Edition Software. I did, and it turned out that the software had been replaced by PowerChute Serial Shutdown software. I downloaded and ran the software on the mini-HTPC in my basement home theater setup, connecting the PC to the UPS with the provided USB cable. The process was easy and uneventful. I noticed, with interest, that the UPS predicted being able to supply power to the devices I had attached to it for 22 minutes.
However, when I tested the unit with a simulated power outage by pulling the power cord, the unit predicted over 80 minutes of supplying power. The unit beeped as it should when I unplugged it. I doubt I would hear the beeping in the basement from my second story office, but that seems unimportant because the lights going out would be a clear sign of an outage. The beeping stopped the moment I plugged the unit back in. Whatever the precise number of backup minutes, the UPS would not be able to supply power to my cable modem and routers for an entire 24-hour outage. Documentation indicates that, depending on the actual load, 1-3 hours of backup time can be expected. This is not like a backup power generator that supply power for an entire day, although that is not its intended use.
I should note that, although documentation indicates that the unit can be controlled remotely over your local network, this seems only possible if you have a networked computer up and running and connected via the USB cable to the UPS. I did not try this feature because I do not leave my HTPC on all the time. This lack of functionality seems unimportant because I cannot imagine needing to change configurations on the UPS. If I do, I can boot up my HTPC and made changes locally.
In short, I think the UPS will be most useful for (1) providing extra outlets with surge protection and (2) keeping my cable modem and two WiFi routers running smoothly through very brief power outages, up to perhaps an hour or a little more. For these functions, the APC - Back-UPS Pro, 1500VA will almost certainly meet my needs.
I would recommend this to a friend
Rated 1 out of 5 stars
Bad Unit
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this APC - Back-UPS Pro 1500VA 10-Outlet/2-USB Battery Back-Up and Surge Protector - Black. The unit shut off a few months after it was connected and will not keep the green
No, I would not recommend this to a friend
Brand response from APCProductSupport
Posted .
Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our unit. If you can I would try to remove all the connected equipment, disconnect the UPS from the wall outlet, disconnect the internal battery, and then hold the power button for around 10 seconds. Reverse the instructions to power the UPS back on to see if the issue clears up. If the issue still remains please reach out to an APCbySchneider support team. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Rated 5 out of 5 stars
APC Really Has Your Back With This One!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
A few weeks ago my power went out and I still needed to work! I work off a laptop primarily and have a power bank for my laptop that can keep me going for a few hours which in this case, would have been more than enough time for the power to come back up…. BUT my modem and router went out. My work papers and files sync real time and I need to be online to get the job done. Some of the programs I use can sync post reconnection but I like it to be real time if I can, the thought of losing the papers and having to redo them…. NO THANK YOU. I used my phone as a hot spot but I don’t really like to do that, I would much rather have my modem and router do their job. So when I saw the APC it dawned on me that I could keep my wifi and router going and work away sans phone hotspot. I also knew that the modem and router are very sensitive to minor ups and downs of voltage and the AVR (automatic volage regulator) feature would stabilize their performance. I have heard that for years and deep down I knew that to be true… a quick AI search confirmed that it should “significantly help” my router and modem performance. I didn’t realize that was as big a deal until I dug a little deeper! After a few days I am frankly shocked how my wifi seems a lot more stable. My devices do not glitch or drop off…The whole network is notably more stable…. Man I wish I would have just got the APC from the start.
Why the APC Back-UPS Pro, 1500VA Tower, Quality through and through and a brand reputation that no one in this space can touch. Some considerations though… It’s heavy. With 150 minutes for a PC load you need a big battery. NOTE: the battery comes unplugged so you will need to hook it up. It is super easy but follow the instructions. It is also swappable in a couple of years if the need arises. So back to being heavy, So where ever you set it…I plan to just leave it their…It’s not portable! I am going to use it for a modem and router…I would guess I could multiply the 150 run time by multiples for just that! 6 battery back up outlets and four surge protectors only. The battery backups also surge protect as you would expect. I love the LCD its big, clear and easy to read. They also offer a 250, 000 lifetime equipment protection policy and a three warranty and “Ontrack data recovery services”. Due to my company policy I can not use that service but if you lost family pictures or something you might just get them back if you had your computer plugged into this! I like that it runs internal testing every two weeks. It also has some software called “Power chute” that will shut down and save files in the event of a power outage. Not important to me, but might be for some. And two usb ports ( A and a C) which kind of seem unnecessary but cool to have I guess.
Over all this is an amazing Battery back up/ AVR/ Surge protector. They are number one for a reason. Again, I am very surprised just how much of a benefit it has provided to my wifi network! That alone is worth the purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
Reliable Backup Battery
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Because of the value of my office setup, which includes a Mac Studio, an OLED monitor, and other high-end peripherals, I always wanted another UPS unit to protect it. While I already use two APC UPS units for my gaming setup and for my router and modem, My office setup wasn’t protected, and due to the limited space under my desk, I always wanted a unit that fits without any issues.I decided to go with APC UPS again not only to protect my setup but also to use it as a surge protector. Right out of the box, the unit felt sturdy and high quality, which is what I expect from APC. It also came with a quality-assurance test note showing when the unit was tested, which gave me a big confidence that the device was inspected and ready for use.
The initial setup was straightforward. Based on the yellow instruction sticker on the side of the unit, the first step was laying the unit on its side and sliding off the side cover to connect the red battery terminals. The overall size is compact and fits under my desk. This APC UPS includes six battery-backup and surge-protected outlets, four surge-only outlets, and Ethernet ports. On the front, there is an LCD screen that displays input voltage, load level, and estimated runtime, along with an audio button to turn the alarm on or off during outages and menu button. It has also two USB charging ports, one USB-C and one USB-A. This plenty of outlets and USBs helps me reduce the number of cables on my desk. I let the unit charge overnight, and next day the unit was fully charged, and I immediately connected my equipment.
I had to test the unit to determine its battery runtime. I unplugged it from the power source, and it switched to battery power smoothly. My devices remained on without interruption. The runtime exceeded my needs in case of a power outage, allowing me to save my work before shutting down. This UPS serves its purpose effectively during power issues, whether it’s an outage or a voltage drop. I feel secure knowing that my sensitive electronics are fully protected from power fluctuations.
In addition, this APC UPS has Automatic Voltage Regulation (AVR), which smooths out voltage dips and spikes without relying on the battery. Such a feature helps in extending its battery life as well as protecting my high-end devices from unstable power. In addition to the onboard controls, this unit can be managed through APC’s PowerChute software. The software solution provides extra controls to the unit, such as monitoring the power outage events and battery status, and enables automatic, safe system shutdown. Note, the battery is replaceable, which gives this unit more peace of mind and value. Highly recommended!!!!