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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $214.99

Customer reviews

Rating 4.7 out of 5 stars with 2800 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are delighted by the Back-UPS Pro's long battery life, ease of use, and strong performance. Many appreciate the clear LCD screen and the ample number of outlets, along with the inclusion of USB Type-C and Type-A ports. However, some users noted the unit's weight and reported minor issues with the software and occasional noise. The warranty process also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,800 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    UPS/Battery Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit performs very well. It allows plenty of time to shut down our systems in a power outage. It keeps necessary medical equipment going for several hours, often until power is restored. We have three of them protecting systems in our house.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Lcd, Overall performance

    Rated 5 out of 5 stars

    Got Clean Power?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the great Texas Power Outages I learned two things. First my old APC-Back-Up was rated too low to handle all the up/down power issues we had. I bought this new unit after lots of research. I realized after installing it how clean the power is. We live near a substation and when a transformer blew a couple of weeks ago this APC-Back-UPS Pro performed like a champ. My PC and my network stayed up and running. I love that you can actually connect the unit via USB cable to a laptop or PC and use the Power Chute to monitor statistics on your surge events, power outages and the general condition of your home power. I will now relax when that thunderstorm comes through or a transformer blows. I know this unit works. I can't yet vouch for how long my stuff will stay up on battery but I have a lot plugged into this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    My personal take on the APC1500

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea, I always buy this every 3 - 5 years. APC is on your side. We had these in our company and we have an Enterprise version too. Once thing nice about APC, you can call them up and there is someone on the other end ready to talk to you. Cyber power you get an empty desk and no answer what so ever. If you value your computer, laptop, PC, game station, etc, This is a must have. What did it do for me? I plugged in my PS5 to it while updating using a surge protector, and the power went out. There goes my PS 5 and I could not recover it. Later, I had to buy a new one. Wonderful, I added the APC and it happened again the PS 5 finished updating and there were no issues. I have a computer with 4 monitors, power went out for about 10 minutes, I was on battery. My computer and the network kept running. Mind you I bought 2 smaller 650va APC with battery backup that kept my network running. I was able to continue on playing for a while longer. Once I got down to 10 minutes left. I had to shut my computer down and again no issues. Also I had a surge and my APC took it. One time I accidentally didn't plug all my computer equipment to the apc and it fried the board. I was lucky enough to buy the graphic card and mother board and everything else was reusable and I was back in business. The next time the surge, or power drop happened, my computer did not have a single problem. The APC took care all of it. Yea, so it is a life saver. I replace the unit every 3 years but I rotate my equipment out. one of my old cyber power with battery stopped working. I have one on the computer getting old. So I bought a new one, use the new one on my computer, use the old APC 1500, and replaced the cyber-power one. The cyberpower one is slated for the electronic recycling dump. In the end, it is worth it if you are trying to save your expensive PC. If you lose the apc, is nothing compared to your PC and montiors. Lesson learned.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It does what is should for my home lab

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, nice number of plugs. Tested by pulling the plug and none of my homelab equipment had any issues. I don't use the more advanced features in my setup, so can't speak to those, but if you want a reliable battery back-up, APC continues to produce quality products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Lcd

    Rated 5 out of 5 stars

    Good mid-range UPS at a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice upgrade for me, and provides 60+ minutes of power for minimal devices (desktop, monitor, printer). It was easy to set up, and has a nice display on the front. We haven't lost power - nor have I unplugged it - so hopefully it will perform as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Affordable solution for a midsize SOHO

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need something that could protected a system that is considerably more than your basic home PC. It is not only the desktop tower, but 3 large monitors, and a professional but small sound system of mixer, external processors, and a Focusrite 18i8. For that equipment, I need power conditioning as well as UPS support. This unit does the job nicely. It integrates well with Windows 10, as well. It's had several triggers in this rainy, stormy summer, and while most have only been a few seconds, once lasted I think close to 20 minutes. Since this UPS gives over 35 minutes of support, it still wasn't enough to trigger the automatic shutdown. I had chickened out and was going to shut down manually and just before I could, power came back. To get greater protection, you are going to have to invest in something that will be far more expensive and unless you're extremely high-end, will likely be significant overkill. Just be warned. 1500 Volt-Amperes means this thing is heavy. It clocks in at over 25 lbs, unboxed, so it's quite a bit heavier than those little unites that most people get. I've been completely happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Back up Battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup just be sure to plug battery in like the stickers say. Don't worry about a few beeps as the battery has to charge a little before warning beeps go off but that just takes a couple minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    APC battery backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good battery backup / search protector system works wonderful and helps keep all of my stuff safe

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    One of the best consumer grade UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! Love the fact that this UPS has dual batteries and that the screen gives you important information like remaining runtime and load capacity (it also has a mute button!) Very easy to use and install the batteries as well, the only minor issue is their software, the old version looks very dated and the new one only runs in the browser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice for a backup power supply

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Back-UPS Pros for many years. They are easy to set up and manage. This unit has plenty of outlets: 6 with surge & backup power and 4 additional surge protected outlets (all 3-prong). It also as USB ports, although I don't use them. The following are basic limitations of this type of device to keep in mind but are not a product flaw. (1) They are heavy; hence, lift carefully and plan to sit them on the floor. (2) The batteries last years but eventually need to be replaced. However, because all surge protectors (built in to this device) tend to degrade over time (especially if you frequently get power "jolts" and blackouts), I sleep better by simply replacing the entire unit when the battery needs replacing. (This one that I just bought replaces a unit that lasted over 15 years.)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Backup Power Supply

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent backup power supply. Bought it to backup my modem and router into in the event of a power outage. I haven't been put in a situation to actually need it yet, but according to the display, it'll last about 3 hours with both modem and router plugged in. I have tested it by unplugging it and it works just as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid, reliable unit with a replaceable battery.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been running APC products for years, and currently have three in use now; two rated at 1500VA and a smaller one that I use as both a backup and surge suppresser. When the small one inevitably dies, I'll replace it with a unit like this. This is my third APC unit of this size. I've had several smaller ones, but they seem to die after a couple of years. The larger units run well, and have the added advantage of having a replaceable battery, since that seems to be the most common point of failure as they age. Replacing the battery is much cheaper than buying another complete unit. I use to think to buy just enough VA to support my current equipment demand, but I've learned that loading a back-up supply beyond 80% capacity seems to shorten its life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Lcd

    Rated 4 out of 5 stars

    Great UPS for vulnerable electronics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several APC UPS boxes and this one is the best one yet. None of them have failed me yet, unlike my old one made byCyberPower, which this one replaces. I cannot say how good it will be long term, since I have only used it for a few weeks, but so far it is working as well as any of my other APC branded UPS. So I have high hopes that this one will be just as good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Lcd

    Rated 5 out of 5 stars

    APC is worth the extra spend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APC is one of the top UPS vendors but this thing is awesome. Plenty of pdu, easy to read on device stats, and the software that can be installed on pc/server to give you real-time stats is awesome! Two physical servers, Router, POE switch, NAS. Powers out. I have almost 30 minutes to gracefully shut down. I’ll be skipping other vendors going forward!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Lcd, Surge protection

    Rated 5 out of 5 stars

    Great backup UPS system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup unit. Displays a count for the number of potential interruptions/spikes/etc. Virtually plug and play. I could have gone with a smaller unit because I've only hooked up my computer system (2 large screens, tower, printer) however, it's nice to have extra capacity should I need it. I bought this shortly after buying an entire new computer system and it has worked flawlessly to this point (haven't had long, but no problems). It's a mental boost for me because I'm not worried at all about losing equipment to a lightning/power surge. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Good choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this UPS to replace an older, much larger and noisier one. I'm very happy with this purchase because the replacement was very simple and the equipment is well protected. I already had the opportunity to test it during a power outage. Good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Lcd
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    It’s not your brother but it is heavy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must like it since I have kept it. Only a couple small negatives with the instructions that made parts of the install some what confusing. Be nice to have a better overview and not use more then one word for things. Set up was quick and easy. It is heavy so think about that when selecting a place for it to be placed. It would be very helpful if the places to plug into it have a different color so when you are plugging on a new item you can see where to. The total blackout makes it a challenge. So yes if white was used to outline the place where the plug go. No issues yet other then registering the website I believe was all jacked up. I do like being able to see the voltage readout I like it well enough like I said that I’m keeping it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost 5 years later and still going strong. I have had a few power outages where this system has had to kick in and I was able to do the work needed to be done. Plenty of outlets for what I needed for it. Spacing is fairly well for oddly shaped plugs. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to prevent power surge damage in case there ever was one my buddy had one and it works amazing though I haven’t had a power outage or surge yet I trust it completely it looks very nice and fits snuggly on the side of my desk making my setup look that much more techy although a little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Lcd

    Rated 5 out of 5 stars

    Works well for above average power need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item because of increasingly unreliable electric service: brownouts, surges, short outages. I had already protected my cable and wireless modems and happy with that service. I wanted this to protect cable tv box, apple tv, and main 55inch tv. I realize it's not intended for long outages, but this is enough to handle short outages. I've already had one incident and the device worked well. Best Buy had a fair price, it was delivered to my home quickly, the device was easy to set up, and it is unobtrusive.

    I would recommend this to a friend
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