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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $214.99

Customer reviews

Rating 4.7 out of 5 stars with 2762 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the Back-UPS Pro's long battery life, ease of use, and strong performance. Many appreciate the clear LCD screen and the ample number of outlets, along with the inclusion of USB Type-C and Type-A ports. However, some users noted the unit's weight and reported minor issues with the software and occasional noise. The warranty process also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,762 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    APC Backup solutions save the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long time user of APC back-ups. This was a replacement for a 9 year old unit that failed. The installation was a straight forward swap out. I highly recommend this unit for anyone requiring battery back up and superior surge protection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as I outgrew my previous APC unit and needed more capacity. It's a good solid unit. Does the job. It's overkill for my needs but that's good as I have lots of run time for my Home Automation hubs as well as my network hardware.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    NOT designed for CPAP Sleep Machine Backup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT FOR CPAP Sleep Machine ResMed AirCurve 10 I have several smaller APC units backing up various devices in my home. They generally don't last longer than 30 minutes, but that is what they are designed for. Not doing any additional research, I figured that buying a more expensive APC would power my CPAP sleep machine (I have a ResMed Aircurve 10) for at least one night. I was wrong. I got just under an hour of power for my sleep machine (ResMed Aircurve 10) during the power outage on 07-08-2024. You can turn off the beeps on the machine, which is great, but the physical clicks are extremely loud, and they woke me up. As the power was cutting in and out - even when the lights stayed on - the APC was clicking on and off keeping the power continuous and clean. I think I am going to put a smaller APC on my sleep machine and/or find a battery backup designed for CPAP machines. Five stars because it is functioning as it should - just not for what I bought it for. It will ultimately move to my entertainment center to provide clean power/surge protection.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    One of the best Back Up UPS available

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup. You can put it to use within 3 minutes of taking it out of the box. It is a little heavy, but entirely worth it. The customer service behind them is also amazing. Since you get a warranty included with the product purchase, they are responsive and informative in case any damage occurs to your products plugged into the device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad button placement for 617 million people.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did you know that almost 10% of humans are old? That means that having a power button that is difficult to press (due to being low to the ground or recessed) means that when this thing starts beeping because the battery is depleted it’s unnecessarily difficult for my customers to press that power button. some of them use a cane for walking and they can’t easily press the power button with their cane because it’s slightly recessed. Having an easy-to-press power button at the top of the unit is an ideal configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Excellent UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great UPS for a home office solution. Works great and provides plenty of battery power for an outage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Surge protection

    Rated 5 out of 5 stars

    High Value Protection from Power Failures/Surges

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APC has been protecting computers for years. Their UPS systems are reliable and easy to setup. I bought four of this model for a one bedroom apartment. They protect electronic gear during the frequent power outages. The large capacity keeps electronic equipment running longer. It also supports LED lighting. The UPS provides surge protected outlets. It can also protect your Ethernet and the line going to your cable modem (Spectrum etal). The USB ports can power a small light or fan. Prevent future agravation. Order an APC UPS and enjoy using some products while power is restored. And more important, shutdown computers without loosing data.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Keeps me protected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good amount of plugs. The front USB ports come in handy. It keeps my network equipment running for a good long time during an outage for my phone and laptop. I get a lot of brownouts and APC has never let my systems falter.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this now for months, and it works great. If the power goes off - it will keep my computers on long enough. I am grateful that I spent the extra money for this. Works excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serious Power Backup When You Need It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no good time to lose power to tech running 24/7. When my M-I-L last lost power in an extra severe FL thunderstorm, her AT&T TV gateway got fried via the coaxial cable. Fortunately, the relatively new TV was survived. The replacement gateway had no coaxial, so after installing an ethernet connection, I made sure that the ethernet, and power to both the gateway and TV was provided via a new APC - Back-UPS Pro, 1500VA. Be sure to protect your stuff - recovery time is money. Be sure to get enough wattage coverage for your tech stuff. I purchased the 900 Watt model to assure enough time to power-down any computers to be added. I like the ability to see the power stats and charge mobile devices from front ports.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Surge protection

    Rated 5 out of 5 stars

    Best UPS for power & features at this price point!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this UPS, because it offered lots of power to run my devices for an extended period of time, coupled with the reliability of APC power protection devices (I had previously purchased an APC surge protector that I think is great). It also offers a lot of options for providing surge protection, plugging in devices with off-sized adapters, charging USB devices, and even for communicating with your computing devices so that they can monitor the state of your UPS and shutdown automatically before the battery in the UPS runs out. All of these features can be found in other models, from both APC and from other manufacturers, but this model seemed to offer the best combination of all of these features, which made my purchase decision easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes me safe

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great upgrade in my rig. I never had power problems before, but I used laptops mostly. It didn't prevent me from damaging SSD one of the days, though. Now , with powerfull tower and two monitors, I am more than concerned to keep them safe. And this APC is just a great thing with powerful powerbank and additional outlets for other devices you can use without the powerbank

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent in Florida with power issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent UPS!!! Handled both my setups for work and play. Saved my desktop from a power outage with only a week of use. Handle it like a champ. Best feature is being able turn off the beep when the power cuts out. Just makes an audible click went it cuts over. Doesnt startle my dog.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall. Has no problem supporting and protecting my computer set up. I run everything through it, including my home wifi. It is quiet, good spacing for outlets, and includes USB outlets on the front so you do not have to use a charging brick. Setup was quick. Slim design allows me to tuck it behind my desk and out of the way.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Reliable Power, Exceptional Peace of Mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely thrilled with my purchase of the APC Back-UPS 1500VA. In a world increasingly dependent on consistent power supply for devices and systems, this unit is an absolute game-changer. Firstly, the 1500VA capacity provides an abundance of backup power, efficiently sustaining my home office during several power outages. The built-in surge protection has proven invaluable, shielding my expensive electronics from unpredictable voltage spikes. The unit's seamless integration with my systems is noteworthy. I am particularly impressed with the PowerChute software that provides automated, unattended shutdown, ensuring data preservation and system integrity during extended power outages. Furthermore, the design of the Back-UPS 1500VA is appealingly compact, fitting conveniently under my desk. It has a user-friendly interface with an easily readable display that shows important stats such as remaining battery life and load capacity. What sets this UPS apart is its ecological efficiency - the Green mode reduces power consumption by bypassing unused electrical components, aligning with my values of energy conservation. Finally, I must commend APC's excellent customer service, which has been responsive and helpful whenever I had questions. The 3-year warranty and $200,000 connected equipment policy offer an extra layer of reassurance in my investment. In conclusion, the APC Back-UPS 1500VA delivers on its promise of reliability and performance, providing an exceptional level of power backup security and peace of mind. Highly recommended for anyone needing a high-capacity, high-performance UPS. It is indeed a 5/5 star product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Home Office!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, powerful, quiet, lots of outlets & ports and affordable! What more could you ask for? This unit replaced an older, smaller UPS and gives me two additional battery-backed outlets in a similar sized enclosure.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Lcd

    Rated 5 out of 5 stars

    Nice UPS

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything its supposed to. Battery life is good and it has a nice LCD screen for changing settings.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    My 1st UPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packing was fine. Unpacking and setting up was easy. The directions were easy to follow, and the UPS works as expected. I like the controls and it appears to be well built. My power went out the 2nd day I had the UPS. With a full battery charge it supplied power for about one hour to run my router, cable modem, telephone modem, 27" monitor, and Vtech telephone. It was also interesting to find out that the UPS automatically kicks in whenever I start my laser printer by sending it a print job. Probably because the inrush current to the printer is large enough to affect the voltage of the line that the UPS is connected to. I would buy this product again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Surge protection

    Rated 5 out of 5 stars

    Great ups

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PnP UPS, does everything it says. Cant be happier knowing my electronics are safe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    UPS Battery Backup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, plenty of items in stock. Easy to set up, perfect for a small network infrastructure.

    I would recommend this to a friend
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