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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2605 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the power outage protection, easy setup, reliability, battery life, price, USB ports, and outlets. They appreciate that the UPS provides reliable backup power during outages, is easy to set up, and has a long battery life. Customers also find the USB ports and multiple outlets convenient. On the other hand, customers are negative about the weight, durability, noise, size, and software. Some customers find the UPS to be heavy and bulky, while others have experienced durability issues and loud noises. The software is also mentioned as a pain point, with some customers reporting issues with connectivity and usability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,605 reviews
  • Rated 5 out of 5 stars

    Keeps an FM signal on the air!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our radio station operates an FM translator which runs on 110 volt or 220, we choose the 110. When we upgraded from a smaller transmitter on an older APC unit, we wanted the same brand. The capacity of this one can handle the load of the new FM transmitter and some other minor rack equipment, and while it's loaded to above 90 percent, it is not complaining in any way, and the 3 minutes of approximate run-time at this load is more than enough time for our generator to fire-up if we lose grid power. APC's warranty is excellent, and they stood by it when we had one unit go bad,and promptly received a replacement. I have nothing but good things to say about the APC products and their service.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    APC Backup Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there was a stronger power system but it is worth every single penny especially for stores, small businesses, etc! I have bought 2/3 in the past and it is unbelievable how long they last!

    I would recommend this to a friend
  • Pros mentioned:
    Power outage protection

    Rated 4 out of 5 stars

    Much Needed and Worth It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for a month and it has already protected my electronics through a few short power outages which is the reason I bought it. The power in my area is not stable. This has brought me so much peace of mind. The screen on the front is nice giving me a quick view of load but I like the software which tells me the exact load and how much time I have left before the battery is out. The one big gripe I have is the battery cable JUST fits into the compartment when closing the door. I actually damaged the coating on my battery cable a little trying to close the door. A little frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I Keep buying APC 1500va

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 6 of the APC 1500va units. I get between 5 and 8 years out of them. The last OLD die hard APC was 14 years old but that is rare that I get that much out of them. I change the batteries 3-4 years. I'll buy more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Network UPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I work from home most of the time. My wife is office manager and I am a software consultant and developer. As a developer I save lots of design dos from clients and need to be confident they are safe and my backup systems are protected. I recently expanded my network adding a NAS storage for backup and then I felt a need to protect everything on the net. So I started looking for a UPS. The APC Back-UPS was perfect for my system. It was easy to setup and configure. and has been running smooth for almost a month. I feel very confident and protected from an outage and the time between lights out and generator start.

    I would recommend this to a friend
  • Pros mentioned:
    Power outage protection

    Rated 5 out of 5 stars

    Protection you hope you never need.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older APC that I have used for years. This is a nice upgrade. Day 1, last night, lightening strike very close. Power blinked. I heard the unit click on. Seamless along with piece of mind to continue using it during the storm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This APC UPS provides my gaming PC and monitors with up to 25 minutes of backup power in low use mode. Plenty of time for safe shutdown. Get the APC software to schedule/trigger auto shutdown based on the battery available. I love the number of ports available and the setup was fairly easy (even to hook up the un connected battery). The LCD screen is clear and shows the remaining battery level. I have experienced a day with heavy wind and fluctuating voltages and this worked like a charm switching between AC and battery. No lag and PC stayed online. Overall, with the buy but could be cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC Back-UPS 1500

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My preference is APC brand. I have used a ups for years and have tried other brands but prefer APC. This model has more connections than I need but size is perfect to protect my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home system Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a system to provide protection to both systems running in the house. Power can be flaky in the area. This unit provides backup to two computers, 3 monitors and a few other items. It gives about 21 minutes of backup time at system standby. If your in the middle of a game or such backup time is lower. There is enough to shut down properly. Had a recent power glitch and it worked like a champ. The alarm was a bit startling. The download monitor program from APC is fairly easy. Just note that power down is the default on the program options

    I would recommend this to a friend
  • Pros mentioned:
    Power outage protection

    Rated 5 out of 5 stars

    Nice features on a APC UPS 1500

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my remote home office to provide power to my cable modem and wireless router if there is a power outage. This gives me a peace of mind and convenience that I can continue on working until power is restored.

    I would recommend this to a friend
  • Pros mentioned:
    Power outage protection

    Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with usb c chargers for our iPhone and usb lightning cable for our iPads. You can connect up to 10 devices to protect against surges and outages. It’s excellent protection against Florida weather and it doesn’t take up much space like our previous one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go To Power Supply.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my UPS for general use in our office. I have one for each employee desk and we get an average of 150 minutes of runtime if the power goes out. Plenty of time to wrap up work and shut down normally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent battery backup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid capacity for the price, can monitor stats from Unraid with no extra configuration, no complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Power outage protection

    Rated 5 out of 5 stars

    Seamless transfer of power during storms,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here in Florida, the power may flicker just enough to reset cable and my computer. the backup is just it is. Seamless transfer of power during storms, power loss

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Phenomenal Unit!

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is phenomenal. Gives me an estimate of runtime on battery based on how much current is being drawn. It is consistent, reactive, and I would highly recommend it if your home is subject to brownouts like mine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save your entertainment center

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect backup for our apartment internet. We get constant power surges and outages. This is the best tool to avoid damaging our property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic UPS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and works as usual. I have 3 devices connected to it and no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    APC UPS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Easy setup and installation. protects sensitive electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent UPS Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the number of outlets and capabilities of this UPS. Simple set up, and works great. Got it on sale, so price was competitive. Nice form factor for the power supported.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    My back up to my back up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome so far. No power outages yet, so don’t know quite yet how it will keep me rolling. Easy to set up and use.

    I would recommend this to a friend
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