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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2605 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the power outage protection, easy setup, reliability, battery life, price, USB ports, and outlets. They appreciate that the UPS provides reliable backup power during outages, is easy to set up, and has a long battery life. Customers also find the USB ports and multiple outlets convenient. On the other hand, customers are negative about the weight, durability, noise, size, and software. Some customers find the UPS to be heavy and bulky, while others have experienced durability issues and loud noises. The software is also mentioned as a pain point, with some customers reporting issues with connectivity and usability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,605 reviews
  • Pros mentioned:
    Power outage protection

    Rated 5 out of 5 stars

    Back-ups works great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it supposed to. I had a few power surges, and. And couple of times the power went out, I have two of them

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Product is great, but...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this came, the box was completely wrecked. It’s pure luck that the manual and accessories didn’t fall out. Other than that, the back up seems to work great. Easy to set up, great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well built, reasonably priced UPS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great UPS with an easily replaceable battery, I was happy to see. I’ve always had good luck with APC, they seem to be well built units. I’m now prepared for short power outages and providing protection for my computers and server, as well as constant power to the Fiber Optic modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but all the outlets are right next to each other, and most of my electronics use a converter. Would nice to be able to rotate 90° so the converter block wouldn’t block adjacent outlets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APC BACK-UPS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This APC device is amazing, i connected my tv, computer, wifi router and it all works great!!!! I unplugged it to test it out and all is well!!!!

    I would recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our BN1500M2. We appreciate the feedback. APC

  • Rated 5 out of 5 stars

    Works great with cool features.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. i really like the display screen on the front and that it can still be monitored by software on my PC. The USB charging ports on the front are also a great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BN1500M2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected, plenty of outlets and features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice heavy little gadget.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good. There are two batteries on the inside of this unit. You will need to connect the red wire to the batterie before you start. This part was a little uneasy as I felt like I was going to shock the heck out of myself. But I went ahead and connected the wire and put the side panel back on. I tuned it on and it acted like it was goin blow for a sec. It started going thru channels. The sound was unpleasant. After that everything was right as rain. Seem to work just fine. It appears that only some sockets are protected while the others are normal ones. It outlines this for you so you know. My computer is not here yet. So I’m keeping it in the box till I get that. I’ll post some pictures of it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best UPS ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best ups ever, very well built, love it beautiful crisp display display system with very good details that it shows. I’ve been using APC products for many many years and their quality seems great and solid to this date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Back up protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great back up protection. East to read display with many monitoring features. APC software keeps you from loosing work when power cuts out and lets you know how much time is remaining on battery to complete your work or shut down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    200 dollars is well worth it for the peace of mins this provides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power Back up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects our internet, printer and has been perfect through 2 power outages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back-UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I have in the house to keep my PC and my router working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have the power!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 4 of these and keep them connected to entertainment setups and computers in the house. You would be amazed how many events are reordered in a day. Hot summer so every ac in the neighborhood is going. These help regulate the power to my devices and assure me I have power to properly power down my electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for all work-related needs. However it does smell when initially running it for a day or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Like It!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Excellent! It seems hefty enough for the job (home - MS Software Engineering). I don’t need pro stuff. I’m getting a second one today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Battery Backup System!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this product. Gives me peace of mind!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable, randomly fails with error F02

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A UPS only has to do one thing right in my eyes and that's provide back-up when the power goes out. This is the first APC unit I have encountered that fails to do that. Worse yet, the unit fails intermittently so I'm expected to accept that behavior and "hope" it works when I'm not home to reset it. When street power fails, it might work flawlessly OR it might shut-down, emit a blaring alarm and display F02. Unfortunately, if disconnecting and reconnecting the battery resets the unit, it's considered working by tech support. So, it's actually an Occasionally interruptible Power Supply. Do not buy one.

    No, I would not recommend this to a friend
    • Brand response from APCProductSupport
      Posted .

      Thank you for taking the time to review our BN1500M2 unit. We appreciate the feedback. There are 3 possible reasons for an F02 error on your unit: 1.) there's a true short at the load side and excessive current is detected 2.) there's a weak internal battery 3.) excessive load. If the error comes back what you can do is to remove all the loads first from the UPS, then turn the UPS off and unplug it from the wall. Once UPS is off, remove the battery and then press and hold the power button for 5 seconds while it's completely off. After these, put the battery back on, plug the UPS back to the wall and power it on - UPS should return to normal operation. If the Fault returns with no load connected, please contact us immediately. Otherwise, consider reducing the loads connected to the UPS. To test the condition of the battery, you may run a self test. Just press and hold the power button while it's on and while the loads are connected - wait for 2 beeps then release it. APC

  • Rated 5 out of 5 stars

    its great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great product i love it i bought it 2 and both of them work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor power draw for 13gen, 4090 gaming pc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used APC for over 20 years. This model is 900 watts or 1500VA and has USB and Type-C ports in the front. A total of 10 plugs total with 6 battery back-up and surge protection. You can download the Parachute software that allows you to track usage, power conditions, and power draw. With new gaming PCs requiring up to a minimum of 1,000 watts, a better way to protect your equipment and monitor your power draw and usage cost.

    I would recommend this to a friend
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