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Customer reviews

Rating 4.7 out of 5 stars with 2623 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the power outage protection, easy setup, reliability, battery life, price, USB ports, and outlets. They appreciate that the UPS provides reliable backup power during outages, is easy to set up, and has a long battery life. Customers also find the USB ports and multiple outlets convenient. On the other hand, customers are negative about the weight, durability, noise, size, and software. Some customers find the UPS to be heavy and bulky, while others have experienced durability issues and loud noises. The software is also mentioned as a pain point, with some customers reporting issues with connectivity and usability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,623 reviews
  • Pros mentioned:
    Easy setup, Power outage protection

    Rated 5 out of 5 stars

    Good backup. Simple & efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, good capacity. Lets me ride out the near-daily 2 second flickers in my neighborhood without a hiccup, and despite the fact that I run 2 systems, their monitors, modem and router off of it, it's got more than enough battery to let me wrap things up, save, and shut down in the event of longer outage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to prevent power surge damage in case there ever was one my buddy had one and it works amazing though I haven’t had a power outage or surge yet I trust it completely it looks very nice and fits snuggly on the side of my desk making my setup look that much more techy although a little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for quality. The battery time is better then it indicates. I run four monitors, a printer and cable modem and get about 2 hours of life when my power goes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UPS backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit provides plenty of power to keep your systems running during power outages. With my modem/router, desktop computer and monitor powered up I get over 90 minutes of backup. With just the router on I can maintain internet connectivity to my tablets and phones for almost 4 hours during an outage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Power outage protection

    Rated 5 out of 5 stars

    Great battery backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery backup. Able to sustain two 27” monitors, my PC and network equipment successfully on a power outage. Will purchase another one soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for the buck! Worth consideration!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the unit is working perfectly!! Robust and quick to respond...compact (vs. similar models), easy to use, and comes with great reviews! I'm unsure of the replacement battery costs (long-term review), but it's a great option to consider... Just my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Power outage protection

    Rated 5 out of 5 stars

    Must Have for Work From Home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for my mid-size, average workload PC. Handles that, my three monitors, and a lamp with power to spare. During a blackout, it saved me from losing my work.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Power outage protection

    Rated 5 out of 5 stars

    I dislike California

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, works as intended. The power grid where I live is stressed due to unprecedented growth. Go back to the coast, don’t ruin my rural area with your backward politics. Past year or so power outages are frequent, this has stopped all my improper shutdown messages on my NAS and my PlayStation. Should have done it sooner. Seriously, don’t leave an area because of high taxes and crime. And try to implement the same policies that create high taxes and crime in the area you move to.

    I would recommend this to a friend
  • Pros mentioned:
    Power outage protection

    Rated 5 out of 5 stars

    Great UPS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my NAS so that it would keep running if the power went out. (Even though it has ZFS so not much danger.) This turned out to be a great deal and works awesome with my NAS, my Mac Studio, and several other external drives, a couple of NVME RAIDs, and my Apple Studio Monitor. It has the capability to signal to my NAS to shut down when the power is out after a specified time. It has plenty of plugs on the back. and the display is great. What more could one want? This has plenty of power to spare for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Reliable

    Rated 4 out of 5 stars

    Battery Backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from a very reliable company. Easy setup, functions like it should and very good standby time for my modem (fiber) and router when power goes out

    I would recommend this to a friend
  • Pros mentioned:
    Power outage protection
    Cons mentioned:
    Heavy

    Rated 5 out of 5 stars

    Powerful Battery Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery backup allows multiple items to be plugged in for both surge and battery protection. Currently it is protecting a desktop computer, a 32" monitor, an LCD TV, and a PS4. We have "dirty" electricity and experience multiple surges each week; however, I know my expensive electronics are safe with this UPS. Plus, in a power outage I have a precious few minutes to shut everything down properly and not lose my data. Just be aware it is very heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Reliable

    Rated 5 out of 5 stars

    Reliable Power Protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're someone who runs a home or office network, you know how frustrating power outages can be. But after experiencing over 18 quick outages in the past year, I can confidently say that my APC UPS has been a lifesaver. This UPS is incredibly easy to set up and use, and it provides an estimated back up time of 90 minutes, which is more than enough to keep my network running during short power outages. It has also saved my equipment from potential damage caused by power surges and spikes. But what impresses me most about this APC UPS is its reliability. Even during extended outages, it has kept my network up and running without any interruptions. And because it's designed to shut down my equipment in a safe and controlled manner, I don't have to worry about any data loss or corruption. Overall, I highly recommend this APC UPS to anyone who needs reliable and consistent power protection for their network. It's easy to use, provides ample back up time, and has saved my equipment from potential damage on numerous occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I experience short power outages at my apartment quite often. It was getting annoying while working on my desktop. My computer would blue screen every time after, so I went out and bought this backup battery. No issues since and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Reliable

    Rated 5 out of 5 stars

    It works well!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this APC 1500VA unit which replaces a former CyberPower UPS that unceremoniously died suddenly the other day. I have other APC units along with a Tripp-Lite and they have all been very dependable over the years. I am going back to these quality brands.

    I would recommend this to a friend
  • Pros mentioned:
    Power outage protection

    Rated 5 out of 5 stars

    Great product with unsuspected benefit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this APC—Back-UPS Pro BN 1500VA, 10 Outlets, 2 USB Charging Ports, AVR, LCD Interface—Black last year to protect the computer equipment in my office. The display showing the line voltage is a plus. One day, the voltage shown was too high, and I suspected a problem with the power factor, which meant the whole neighborhood was being charged for power not received. I contacted Duke Energy, which fixed the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Power outage protection

    Rated 5 out of 5 stars

    Great for Router and Wifi Backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power went out recently for approx two hours while away and it worked flawlessly. Utilizing it for home router and separate mesh wifi system to maintain uninterrupted home security. Exterior Nest cams already have built in battery backup. This setup enabled me to not lose any security coverage on my residence while I was away. Otherwise, I would have lost all coverage. Worked as expected for my application. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Power outage protection

    Rated 4 out of 5 stars

    It works, as far as I can tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had good experiences with APC UPS units for years, so when the one I've had for 5 or so years started to die (something that happens due to battery failure) I decided to just buy a new unit rather than a replacement battery. The thing about a UPS device is that you want them to be essentially invisible until they are called into play due to a brownout or blackout. As it happens in the few months since I purchased this unit I have not suffered anything like this, so there's not much to say. Since modern electronics - computers, TV's, etc. are all ever more sensitive to poor quality power (brownouts, RF noise, etc.) I have them on all my electronic gear, and recommend to my friends that they do as well. Again, with luck you will never need the service of one, but if you do thanks to a storm-caused blackout in the middle of working on a project, you'll ba glad you had the additional 20 minutes to power everything down properly.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used all sorts of models of APC UPSes and have yet to be let down by one. I have some APC UPSes that are going on 10 years old, and have no reason to believe that this unit will be any different. Compared to the old model, this UPS is smaller physically, and has a more readable display. I love the tilted display so that you can see it without bending over. This unit is powering a 27" iMac with 2 23" displays, a Thunderbolt 3 dock, several extenal HDDs, an Ethernet switch, and powered speakers, and it looks like I'll get around 30 minutes of runtime powering all of that. That's about 10 minutes longer than the unit that this one is replacing (which will now be serving network closet duty). I did not notice any clicking noises coming out of the unit unlike some of the other reviewers. I did however, notice a bit of a high pitched noise while the LCD is on. It is fairly quiet, and it doesn't really bother me much to be honest. You won't be able to hear it with most normal computer related tasks going on.

    I would recommend this to a friend
  • Pros mentioned:
    Power outage protection

    Rated 5 out of 5 stars

    Power backup work well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to protect my internet cable modem because everytime the power flickers or goes out, it takes several minutes for my internet to kick back on. Ever since I’ve purchased this unit from Best Buy, I’ve had no internet interruption when the power flickers off. This is for sure doing its job.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Power outage protection

    Rated 5 out of 5 stars

    Tired of power outages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the third flash (off & back on) power outage of the afternoon, I'd had enough. I checked online and the APC - Back-UPS Pro had good ratings. A quick trip to Best Buy snagged me the last one in stock. I took it home and setup was a snap. I connected my TV, sound bar, cable box, and PlayStation to it. I've had a few flash outages since my purchase and everything has stayed on. I've been so pleased with my purchase that two days later I bought a second unit (from a different Best Buy) for our other TV.

    I would recommend this to a friend
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