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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.00

Customer reviews

Rating 4.9 out of 5 stars with 6507 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers love the 10.9-Inch iPad, especially the large screen size, overall performance, and ease of use. Many appreciate its speed, battery life, and ample storage capacity. Some customers expressed concerns about the absence of a home button and compatibility issues with certain accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 6,507 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older model and am impressed with the new technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this iPad! I wanted something very basic and it’s perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome new design, pretty light and vibrant pink color. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my iPad. I just wish I had purchased one with cellular capabilities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for Kids who are more than 5 years in Age

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my iPad. Love my upgrade had the iPad Mini before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️ My iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPad! It’s perfect for playing my games and listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. I use this everyday and for school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So cute!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love her she’s so cute ! I am obsessed with pink & I had to get her !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product and best quality. Not surprised coming from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my Mother, she is very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my mother, she is very happy with the Ipad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome, pictures are so clear best resolution ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pink <3

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cute still love my pink ipad love Best Buy also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! The sale price was excellent! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for children looking to draw, play video games, or just simply watch on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pink iPad gor girls as gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great in that color for girl s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good iPad to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Bit bummed it doesn’t have a flash light or a back camera but it works good. Does everything I need it too for the most part

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First IPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was shipped quickly, I’m love my first IPad. I got my wife one for her birthday and later got me one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sold me iCloud locked iPad & declined to exchange

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received an open-box iPad order with iCloud lock. Called the tech support and they go to the store. Store declined to take it back. Called the support again, handed the call to the store advisor – they agreed to replace the device, but after the call was over – store declined the return – AGAIN! I call tech again, and guess what they asked me to go to another store. After 3 hours of back and forth on the phone and in-store and ruining my kids surprise, they finally issued me a return label. No apologies or Sorry received. Best way to treat someone who has been a customer since 2009. I Guess best option is to get things from Amazon or Apple itself. I don’t see any difference between BestBuy and eBay Anymore. **BTW – I was also advised to talk to Apple to resolve this issue The customer support person kept telling to contact service provider and did not understand the meaning of iCloud lock. The store advisor in Leesburg, VA declined to take it back stating it has to be returned via mail even though I showed him the return barcode. He stated phone support does not understand store process. Phone support told me Store has to take it, they cannot say NO. Moral of the Story - Best Buy does not care about its longstanding customer anymore.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good experience ordering to pick up in store. Product arrived on the expected time. As every Apple product is a great buy!!!

    I would recommend this to a friend